Pros – The best reason to work at cyberCSI is because the employees actually care about providing great service to their clients, and therefore, they actually provide it! It's great potential for growth as a relatively small IT services company is another good reason. Every employee has the opportunity to provide input into the development of the business, which instills a great sense of pride in the work. Once a few more large contracts are won, this company has a great chance of establishing itself as one of the top tier IT services companies in the west.
Cons – As a managed services company, it's sometimes difficult to see the employees of the host company get all the special perks and stay inspired by their mission.
Advice to Senior Management – Sometimes, communication downward from Senior Management could be more often and open. Keeping everyone focused on their own jobs while being informed by the "Big Picture" will help drive unified growth while maintaining the high level of service the company is known for. With this in mind, developing a sense of culture around true customer empathy (caring about the work) is a good idea.
Yes, I would recommend this company to a friend
Pros – None....other than their only client is Genentech, but don't be fooled maybe 5 people in 10 years have gone full time Genentech from CyberCSI...MAYBE
Cons – THERE ARE ZERO CAREER OPPORTUNITIES HERE. Trust me they will tell you there are. They will lure you in with idea that you have a shot in becoming FTE for Genentech and it ain't gonna happen. The reality is a salary so low you cannot afford benefits for anyone other than yourself, and $1.00 an hour raises if you get a raise at all. No bonus programs, and very little room to grow because they have one cliuent Genentech which the rumor is that client is looking to dump their contract.
Advice to Senior Management – What would be the point. The CEO is going to look out for himslf financially as he has always done and avoid doing anything real for his people.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company