dunnhumby

www.dunnhumby.com
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dunnhumby Reviews in London, England

Updated January 26, 2015
Updated January 26, 2015
33 Reviews
3.4
33 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
dunnhumby Chief Executive Simon Hay
Simon Hay
33 Ratings

Review Highlights

Pros
  • Good work life balance, good visibility in the projects, good work culture (in 35 reviews)

  • Great culture, good 'work life' balance, very little of the corporate politics and decent work (in 14 reviews)


Cons
  • Appears to be lack of solid vision from senior management as evident from constant reshuffle (in 12 reviews)

  • although the company does promote good work life balance hours can be long (in 5 reviews)

More Highlights

33 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    amazing culture, lots to be grateful for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in London, England (UK)
    Current Employee - Manager in London, England (UK)

    I have been working at dunnhumby full-time (more than 8 years)

    Pros

    Great culture, strong and admired CEO, some unique benefits, pleasant working environment, highly profitable, smart and friendly people, ambitious and growing, truly global, little hierarchy, incredible data assets.

    Cons

    a little too tied to Tesco, some Tesco staff brought in who are less supportive of the dh culture, some expensive centralisation which hasn't worked that well

    Advice to ManagementAdvice

    invest in the markets more

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    A good company with friendly people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)

    I have been working at dunnhumby

    Pros

    good work-life balance, nice environment, friendly people
    data expertise

    Cons

    The company is nice, but all that matters is who your line manager is. If you can't align with your manager in terms of ways of working, your development goal, then you won't enjoy as much.

    Advice to ManagementAdvice

    Some managers need to be open minded and stop under estimating employees, especially for junior levels.
    Gain credibility by the actually contributing to the team work.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Great learning ground

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Level Manager in London, England (UK)
    Current Employee - Senior Level Manager in London, England (UK)

    I have been working at dunnhumby full-time (more than 5 years)

    Pros

    Fun, collegiate work culture. Lots of social events and after-work activities. Helpful colleagues.

    Cons

    Lack of real Executive Level decision making and clear accountabilities.

    Advice to ManagementAdvice

    Sort out accountabilities and responsibilities once and for all.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Fantastic culture, Great Leadership Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor in London, England (UK)
    Former Contractor - Anonymous Contractor in London, England (UK)

    I worked at dunnhumby as a contractor (less than a year)

    Pros

    Great Culture and friendly atmosphere. Employees are made to feel valued - for example permanent employees get choice of laptops and there are lots of social activities. Amazing working environment at Head Office, great offices and very flexible dress policy. Everyone including senior management very open and approachable.

    Cons

    Rather repetitive duties, high volumes of work made it impossible to gain exposure/training in other areas specific to my role.

    Recommends
    Approves of CEO
  6. 2 people found this helpful  

    Lots of Buzz words and faux culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)

    I have been working at dunnhumby full-time (more than a year)

    Pros

    Great clients (but that's easy when your parent company forces them to use you)
    Generally the staff are great people

    Cons

    Leadership lacks direction - don't really know what the plan is just want to become a "Global Entrepreneurial Company" whatever they think that is.
    HR struggle with the simplest requests
    Remuneration is rubbish if you're not already management.
    Promotion is a long painful and insulting process
    "benefits" slowly being removed to cut costs

    Advice to ManagementAdvice

    Invest in people, don't treat them like a resource that can be replaced.
    Decide what you want to become - in real terms, so some catchy buzzword

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    It's a mixed bag...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Insight Analyst in London, England (UK)
    Current Employee - Senior Insight Analyst in London, England (UK)

    I have been working at dunnhumby full-time (more than 3 years)

    Pros

    Great culture, good 'work life' balance, very little of the corporate politics and decent work!

    Also, there is constant focus on client and end customers which is very impressive.

    Cons

    Very average remuneration and no reward for efforts that can't be monetized.

    Also at times a bit of favoritism during promotions and role assignments - have been occasions where networking is rewarded more than talent or hard work.

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    Project Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager in London, England (UK)
    Former Employee - Project Manager in London, England (UK)

    I worked at dunnhumby full-time (less than a year)

    Pros

    Loved the buzz, energy and drive. There's a lot going on all the time.
    - Good pay
    - Good benefits especially early finish fridays

    Cons

    Though dh believe in good work life balance, I personally felt overloaded though that's probably more down to learning curve.

    Advice to ManagementAdvice

    Good senior management with bright ideas.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great culture, with lots of opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager in London, England (UK)
    Current Employee - Client Manager in London, England (UK)

    I have been working at dunnhumby full-time (more than a year)

    Pros

    Employees are treated well, with great benefits, and the work is interesting and market leading. dunnhumby is particularly good for technically focussed people. International opportunities in growing markets for those with ability. And a real 9 to 5.30 role with next to no overtime!

    Cons

    In the non-technical teams, the client focussed work quickly becomes repetitive and the UK business is constrained by Tesco's inability to change. High turnover of junior colleagues because of this

    Advice to ManagementAdvice

    Clearer promotions and more transparent salaries are needed. But even these won't prevent loss of people if the work isn't strategic and engaging!

    Recommends
    Neutral Outlook
    Approves of CEO
  10. 2 people found this helpful  

    Great place to be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Analyst in London, England (UK)
    Former Employee - Senior Analyst in London, England (UK)

    I worked at dunnhumby full-time (less than a year)

    Pros

    Forward thinking in terms of technology
    Great atmosphere and colleagues
    They value good employees

    Cons

    Large number of middle managers / stakeholders make processes slow
    Technology / ways of working outdated
    There is a dunnhumby way of doing things mostly driven by senior managers having been at dunnhumby since day 1. They know a lot about dunnhumby but little about the outside world.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Open and engaging and with a genuine interest in who I am as well as what I can bring to the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager in London, England (UK)
    Current Employee - Client Manager in London, England (UK)

    I have been working at dunnhumby full-time (more than a year)

    Pros

    Very social environment with a real passion about the people they employ. This company wants employees to really enjoy their time here and they welcome people who are ambitious and value their experience.

    Cons

    Lack of progression opportunities. To be promoted you have to wait for someone to leave to replace them or you are forced to move to another team.

    Salary scales are vastly different with a number of employees earning more than people who are at higher levels.

    Advice to ManagementAdvice

    Develop structured career plans that do not require a space becoming available for a junior member to step up to. It is disheartening to work towards a promotion but to not get it ultimately because there is no resource available to award it to you.

    Some managers are put into their roles with insufficient experience or training and are allowed to poorly manage teams endlessly. Develop consistent benchmarking for management to eradicate this significant issue.

    Recommends
    Positive Outlook
    Approves of CEO

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