dunnhumby

  www.dunnhumby.com
  www.dunnhumby.com

dunnhumby Reviews

Updated October 22, 2014
Updated October 22, 2014
121 Reviews
3.5
121 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
dunnhumby Chief Executive Simon Hay
Simon Hay
77 Ratings

Review Highlights

Pros
  • Good work life balance, good visibility in the projects, good work culture (in 35 reviews)

  • Great culture, good 'work life' balance, very little of the corporate politics and decent work (in 14 reviews)


Cons
  • Appears to be lack of solid vision from senior management as evident from constant reshuffle (in 12 reviews)

  • although the company does promote good work life balance hours can be long (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic culture, Great Leadership Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at dunnhumby as a contractor (less than an year)

    Pros

    Great Culture and friendly atmosphere. Employees are made to feel valued - for example permanent employees get choice of laptops and there are lots of social activities. Amazing working environment at Head Office, great offices and very flexible dress policy. Everyone including senior management very open and approachable.

    Cons

    Rather repetitive duties, high volumes of work made it impossible to gain exposure/training in other areas specific to my role.

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Ultimately disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at dunnhumby full-time (more than 8 years)

    Pros

    Great people, exciting work and lots of opportunities to do different things and to move around, including international opportunities. Benefits were good, good office location in the UK.

    Cons

    Not sure what some people do at the end of the day - a lot of the actual work was carried out by people at lower grades while senior managers sat in meetings. Ultimately a place where who you know is more important than what you do.

    Advice to ManagementAdvice

    Really make people important. Ensure that managing a team is as important as managing upwards.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    A customer focused company, that needs to evolve and act quickly to stay ahead of the game

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at dunnhumby full-time (more than 8 years)

    Pros

    The way people work together to achieve common ends
    The excitement, energy, and curiosity with which the majority of people approach their day and tasks
    The depth and breadth of the data

    Cons

    The business isn't courageous enough to make and stick to tough decisions
    Too many long term dunnhumbians in senior levels, not enough new blood
    The business is overly wordy and over-complex
    Be bolder and braver with ideas and recommendations to partners and clients

    Advice to ManagementAdvice

    Make clear choices and priorities
    Have one key message, not multiple promises and directions
    Keep things simple, and explain it in language that other's understand and can use
    Evolve the business model

    Recommends
    Negative Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful  

    A very mixed bag of positive and negative experiences

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Cincinnati, OH
    Current Employee - Anonymous Employee in Cincinnati, OH

    I have been working at dunnhumby full-time (more than 3 years)

    Pros

    The company can be a rewarding place to work with regard to life/work balance, benefits and resume visibility. Grade 7 managers seem to be very open and transparent; the abilities of managers declines quickly at grade 5 and below. Perks include social activities, on-site gyms, generous vacation structure, opportunities to volunteer locally and ability to work offsite.

    Cons

    There is a propensity to value youth over experience.
    Many mid to upper level managers (grades 4 to 6) are not trained as managers, and it is quite apparent.
    No redress for issues with a very unhelpful and unprofessional HR department.
    Some managers known for bullying, intimidation and lack of respect for employees are free to continue these practices.
    Too much "forced" conviviality and partying; pay more attention to work and deliverables.
    Difficult and unequal promotion processes.
    constantly reduced personal workspace (communal, open plan fosters collaboration but makes concentration difficult, privacy impossible and personal space non-existent.
    Very noticeable cliques of senior managers with tenure over 7 years (USA in particular); if you're not on the inside, you never will be.
    Dismissals can be indiscriminate, and no redress is possible

    Advice to ManagementAdvice

    stricter reviews and oversight of managers (particularly grade 4 and 5)
    more training of managers and better on boarding for new hires
    make HR responsive and more confidential
    stop the emphasis on alcohol consumption (even in jest, drinking to excess IS a common theme, and encouraged)
    too many meetings, team-building and "innovation" days

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Great people & socials, but no longer a market leader

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at dunnhumby full-time (more than 3 years)

    Pros

    Very social environment with lovely people. Everyone, including senior management, are approachable and friendly.
    Socials are excellent, and in the early stages of your career you can be promoted quickly.
    Good range of benefits around the basic salary.

    Cons

    Rested on it's previous success with Tesco Clubcard, meaning it is no longer the market-leading force it still thinks it is.
    Training is limited & of poor quality.
    Difficult to be noticed if you're not in the right 'clique'
    Basic salaries vary so significantly within levels, many feel it is unfair.

    Advice to ManagementAdvice

    Don't just hire more people to solve every problem - invest in improving the technology and training the people you already have.

    Recommends
    Negative Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Lots of Buzz words and faux culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in London, England (UK)
    Current Employee - Analyst in London, England (UK)

    I have been working at dunnhumby full-time (more than an year)

    Pros

    Great clients (but that's easy when your parent company forces them to use you)
    Generally the staff are great people

    Cons

    Leadership lacks direction - don't really know what the plan is just want to become a "Global Entrepreneurial Company" whatever they think that is.
    HR struggle with the simplest requests
    Remuneration is rubbish if you're not already management.
    Promotion is a long painful and insulting process
    "benefits" slowly being removed to cut costs

    Advice to ManagementAdvice

    Invest in people, don't treat them like a resource that can be replaced.
    Decide what you want to become - in real terms, so some catchy buzzword

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Company living on past glories

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Ealing, England (UK)
    Current Employee - Anonymous Employee in Ealing, England (UK)

    I have been working at dunnhumby full-time (more than 3 years)

    Pros

    Great company parties, a lot of high quality people.

    Cons

    Lack of leadership to implement the Global Entrepreneurial vision. Weak and often ignorant management reporting to the board. If you’re not in the right cleek you won’t get on. Non existent HR unwilling to deal with disciplinary behaviour

    Advice to ManagementAdvice

    You let a bunch of great people go earlier this year and seem to be lining up to do it again. You are too arrogant about the greatness of being a long term dunnhumbian. It is not just about the new big bet but about doing the basics of today’s operation well.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    It's a mixed bag...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Insight Analyst in London, England (UK)
    Current Employee - Senior Insight Analyst in London, England (UK)

    I have been working at dunnhumby full-time (more than 3 years)

    Pros

    Great culture, good 'work life' balance, very little of the corporate politics and decent work!

    Also, there is constant focus on client and end customers which is very impressive.

    Cons

    Very average remuneration and no reward for efforts that can't be monetized.

    Also at times a bit of favoritism during promotions and role assignments - have been occasions where networking is rewarded more than talent or hard work.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Amazing Work Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at dunnhumby full-time (more than an year)

    Pros

    Good work life balance, good visibility in the projects, good work culture.

    Cons

    salaries could be brought up to the industry standard, micromanagement in some cases which could be futile.

    Advice to ManagementAdvice

    ensure that the company values are intact and the work culture does not get disturbed as it is happening off late.

    Recommends
    Positive Outlook
  11.  

    Great internship for students interested in business and technology

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Data Analyst Intern in Cincinnati, OH
    Current Employee - Data Analyst Intern in Cincinnati, OH

    I have been working at dunnhumby as an intern (less than an year)

    Pros

    The people here are passionate about what they do and are willing to help with whatever problems you may face.
    The work is interesting, projects have substantial impact on dunnhumby's business operations and interns are usually given the opportunity to engage in creative thinking and shaping the direction of projects.
    Work-life balance is great, and the people are just as engaged socially as they are at work.

    Cons

    It's an entrepreneurial company with innovative roots, and sometimes it can seem like they're too big for their shoes. Growing pains of entering new markets and diving into new technologies don't seem to affect us interns now, but the employee retention issues that are associated with the changes may leave the talent profile looking quite different in the coming years. There are a lot of subject matter experts, who can leave projects in the dark if they switch teams or leave the company.

    Advice to ManagementAdvice

    Diversity of the talent pool, especially in computer science and more technical disciplines, is going to be crucial for dunnhumby's future as they expand into the use of new technologies and products.

    Recommends
    Positive Outlook
    Approves of CEO

Work at dunnhumby? Share Your Experiences

dunnhumby

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.