eBay Reviews

Updated July 25, 2015
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  • Draper, UT
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3.6
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eBay President and CEO Devin Wenig
Devin Wenig
0 Ratings

Pros
  • Work/life balance is reasonable (in 114 reviews)

  • They hire smart people who are usually a good fit for the team (in 56 reviews)

Cons
  • No work life balance with terrible management (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Pros and Cons

89 Employee Reviews

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  1. Workforce Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Short Term Planning Analyst in Draper, UT
    Current Contractor - Short Term Planning Analyst in Draper, UT

    I have been working at eBay as a contractor (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company to work for, very people oriented

    Cons

    a lot of changes within the organization


  2. Fraud agent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Draper, UT
    Current Employee - Anonymous Employee in Draper, UT

    I have been working at eBay

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great environment, great people, great location

    Cons

    Politics, lack of consistent promotions and or increase in responsibility


  3. Trust and safety

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Investigator in Draper, UT
    Current Employee - Fraud Investigator in Draper, UT

    I have been working at eBay

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    great benefits and pay and they accept everyone

    Cons

    if you are an hourly employee you are babysat. mico managed

    Advice to Management

    stop micro managing and allow some freedom


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Great company, great benefits, okay job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solutions Agent in Draper, UT
    Current Employee - Customer Solutions Agent in Draper, UT

    I have been working at eBay part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Awesome environment and atmosphere, great people to work with, hard to beat benefits, amazing tuition reimbursement, great place to launch a career

    Cons

    Increasing focus on the "shareholders", losing sight of customers and employees, trying to compensate making poor policy changes with "teammate appreciation" initiatives

    Advice to Management

    Come down to reality, pay more attention to the ways in which changes impact your employees, you can't fix a bad job with bagels


  6. Helpful (1)

    Great place to work, great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Draper, UT
    Former Employee - Account Manager in Draper, UT

    I worked at eBay full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits (tuition reimbursement, ESPP, 100% 401k match, health & dental, PTO)

    Cons

    Slow to make changes, typical red tape, bonus could be more competitive, outdated ecommerce site, vague direction how company tried to compete


  7. Business Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Draper, UT
    Former Employee - Business Analyst in Draper, UT

    I worked at eBay full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good facilities Diverse workforce Free bagels and soda

    Cons

    Poor management Very bad decision making Slow to change Not innovative Reactive to marketplace, not proactive

    Advice to Management

    Don't play catch up - take risks and be pioneers.


  8. Fraud Investigator

    Current Employee - Anonymous Employee in Draper, UT
    Current Employee - Anonymous Employee in Draper, UT

    I have been working at eBay

    Pros

    Free Soda, Good Benefits, Nice new building

    Cons

    Cliquish, Changes made for Change sake often times

    Advice to Management

    N/A


  9. Needs to trust employees and work on stability.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Support IV - Merchant Services in Draper, UT
    Current Employee - Account Support IV - Merchant Services in Draper, UT

    I have been working at eBay full-time (More than 10 years)

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    Great company overall, they are very diverse, have always offered domestic partner benefits, they have a larger percentage of women in leadership roles than most tech companies, they donate a lot of time and energy to local charities and they enable people to be global entrepreneurs from their living room.

    Cons

    * Micro management in customer services organization leads to high attrition and job dissatisfaction. * Complex reporting structure makes it difficult and time consuming to get projects booked or completed. * The corporate mentality that "constant change" is the only way to move forward and accomplish goals, sometimes this results in things being "fixed" that weren't actually broken and lack of consistent expectations for employees. * Interdepartmental communication is also a struggle, and that lack of communication causes some organizations to keep reinventing the same wheel but never actually addressing the core problem or results in projects getting pushed through that have unintended negative consequences.

    Advice to Management

    Trust your employees more, less bureaucracy, better communication.


  10. Helpful (1)

    Member to Member support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Draper, UT
    Current Employee - Customer Service Representative in Draper, UT

    I have been working at eBay full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great culture and environment. Support from management and coaches are world class!

    Cons

    Tough job. Will require thick skin to deal with tough customers and delivering hard messages. Not for everyone.

    Advice to Management

    Keep up the great work!


  11. Helpful (2)

    Love ebay <3

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seller Fraud in Draper, UT
    Current Employee - Seller Fraud in Draper, UT

    I have been working at eBay

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best benefits, management, teammates, diversity. Love ebay.

    Cons

    absolutely nothing at all to mention

    Advice to Management

    Keep doing you



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