eBay Enterprise
2.4 of 5 194 reviews
www.ebayenterprise.com King of Prussia, PA 5000+ Employees

eBay Enterprise Reviews

Updated Apr 5, 2014
All Employees Current Employees Only

2.4 194 reviews

                             

45% Approve of the CEO

eBay Enterprise President Chris Saridakis

Chris Saridakis

(69 ratings)

32% of employees recommend this company to a friend
194 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Excellent work environment - It is a pleasure to be in the office, even though I can work from home"
    in 12 reviews
  • "Bagels on Wednesdays, Chips on Fridays"
    in 11 reviews
Cons:
  • "Working from home should be consider to create better work/life balance"
    in 20 reviews
  • "no career path , no work life balance , bad senior management, instead of fixing the source of the problems they fall trying, by adding a new process"
    in 8 reviews
  • Show more review highlights

Reviews

2 people found this helpful  

Check your expectations of work-life balance at the door...

Anonymous Employee (Current Employee)

I have been working at eBay Enterprise

ProsSalary
Learn a lot... fast
Casual dress

ConsHigh expectations that you will work long hours and be available any time
Hard to get recognized or promoted fairly
Lots of turnover
Poor planning / processes

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You can take charge of your own career

Technology Manager (Current Employee)
King of Prussia, PA

I have been working at eBay Enterprise full-time for more than a year

Prosthere are a lot of opportunities in front of you to make a difference, you can jump in and drive something that you want to see fixed, leaders appreciate you taking the initiative and taking ownership

ConsSome people don't want to take initiative or take ownership, and they blame their dissatsifaction on others

Advice to Senior ManagementHire stronger talent who is willing to go above and beyond

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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1 person found this helpful  

It was an ok place to work

Customer Service Representative (Former Employee)
Melbourne, FL

I worked at eBay Enterprise full-time for more than a year

ProsThe benefits were awesome,and the coworkers and some of the management I worked with was great,as well as the customers.

ConsWhen they hire you,they have you sign a contract that states your schedule,pay rate and etc,BUT,then they'll change your schedule to a totally different shift even though you signed a legal contract with them a yr before.

Advice to Senior Managementbe upfront with your employees about their schedules,pay rates and etc & more importantly stick to it.

No, I would not recommend this company to a friend

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1 person found this helpful  

Company of last resort

Grunt (Current Employee)
King of Prussia, PA

I have been working at eBay Enterprise full-time for more than 5 years

ProsFew things I like about this place: paycheck, exposure to many different and current technologies, great co-workers--really smart, talented people.

ConsWe were GSI Commerce. That is being eroded and anything with GSI stamped on it is being erased. Our president told us a year ago, "If you don't subscribe to our [corporate] philosophy, you should leave." How awful is that? I don't have a mission to change the world for eBay. That is so wrong and offensive. I don't want to leave. I want to do the same good job I've done for many years. I'll change the world on my own time, thank you.

It's often very difficult to find the right person to help. It's a complex engine and you can't figure it out yourself. Because turnover is so high the subject matter expert you thought you knew quit or was fired last week.

Also, management is dysfunctional, delusional, and deficient. Constant reorgs. Exactly how many times can you restructure the middle managers in a year or two? Apparently there is no limit with this company.

Advice to Senior ManagementStop punishing the workers.

No, I would not recommend this company to a friend

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Good company to work for.

Anonymous Employee (Former Employee)

I worked at eBay Enterprise

ProsGood working environment for the most part

ConsLack of leadership direction from senior managment

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4 people found this helpful  

GSI Commerce (not necessarily ebay) had a work culture of driving it's employees into the ground.

Technical Manager (Former Employee)
King of Prussia, PA

I worked at eBay Enterprise full-time for more than a year

ProsPay was better than some

ConsThe Culture at this company was that perception was all that mattered. I managed a team and would be told on a Thursday afternoon or Friday morning that I had to have my team in the office working on the weekend with no prior notification or ability to avoid the situation (i.e. tell me on Monday what we need to get done by Friday to avoid weekend work). It also didn't even matter what work you were doing, they just wanted it to look like we were working. We missed 3 Go-live dates in my time there and for one of them there wasn't even an acknowledgment that the date was going to be missed until after it had passed. Many of the senior management are now gone somewhat due to this situation.

Advice to Senior ManagementWorking more hours does not make you a better company

No, I would not recommend this company to a friend

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3 people found this helpful  

Ebay is flushing GSI members out.

Staff Accountant (Current Employee)
King of Prussia, PA

I have been working at eBay Enterprise full-time for more than a year

ProsRelaxed work atmosphere for the most part.

ConsUnderpaid, minimal room for growth.

No, I would not recommend this company to a friend

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4 people found this helpful  

Only if you don't want to have a life!

Senior Business Analyst (Former Employee)

I worked at eBay Enterprise full-time for more than 8 years

ProsLearned a great deal. Liked the fast paced environment.

ConsWorked grueling hours. Treated like cattle. No strong leadership. More finger pointing than fixing from executive team. If you want/need something fixed, you have to figure out how to do it yourself, or live with it. Cross functional teamwork was non-existent. Every department works in a silo. Lots of technology issues with little support and LOTS of passing the buck.

Advice to Senior ManagementOWN IT!!!

No, I would not recommend this company to a friend

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2 people found this helpful  

Hard work, little reward

Call Center Team Leader (Current Employee)
Eau Galle, WI

I have been working at eBay Enterprise full-time for more than 5 years

ProsThe work environment in the call center allows for flexibility.

ConsMandatory extra time and under time can leave you in the lurch.

Advice to Senior ManagementPlease do a better job of forecasting

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1 person found this helpful  

Interesting challenges, challenging to work with people from eBay Inc

Anonymous Employee (Former Employee)
King of Prussia, PA

I worked at eBay Enterprise full-time for more than 3 years

ProsSmart, hard working managers and co-workers

ConsWeak technology, attitude from eBay Inc co-workers

Advice to Senior ManagementGotta pick a couple of markets where eBay Enterprise can be #1 and bail on the rest

Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at eBay Enterprise reviews and ratings — including employee satisfaction and approval rating for eBay Enterprise CEO Chris Saridakis. All 194 reviews posted anonymously by eBay Enterprise employees.