eBay Enterprise

  www.ebayenterprise.com
  www.ebayenterprise.com

eBay Enterprise Reviews

Updated November 19, 2014
Updated November 19, 2014
230 Reviews
2.6
230 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eBay Enterprise President Craig Hayman
Craig Hayman
5 Ratings

Review Highlights

Pros
  • Excellent work environment - It is a pleasure to be in the office, even though I can work from home (in 13 reviews)

  • Bagels on Wednesdays, Chips on Fridays (in 11 reviews)


Cons
  • Working from home should be consider to create better work/life balance (in 23 reviews)

  • no career path , no work life balance , bad senior management, instead of fixing the source of the problems they fall trying, by adding a new process (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Job

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    personal growth is good. Ample opportunities.!

    Cons

    work load is high. Some time you have to work on week ends as well.

  2.  

    this company is an amazing company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Associate in Richwood, KY
    Current Employee - Warehouse Associate in Richwood, KY

    I have been working at eBay Enterprise full-time (more than 3 years)

    Pros

    awesome people to work with. vacation days are the best i have ever seen. the money is really good

    Cons

    working on your feet all day

    Advice to ManagementAdvice

    nothing

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Was a reat place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Database Administrator (I Series) in Kop' (Russia)
    Former Employee - Database Administrator (I Series) in Kop' (Russia)

    I worked at eBay Enterprise as a contractor (more than 3 years)

    Pros

    I was able to work remote, which allowed me to work longer and harder.

    Cons

    Ebay has a policy to only allow consulting to continue for up to one year.

    Advice to ManagementAdvice

    Borg: resistance is futile.
    GSI was purchased by Ebay, now everything is the ebay way

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    It just keeps getting better and better!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in King of Prussia, PA
    Current Employee - Senior Manager in King of Prussia, PA

    I have been working at eBay Enterprise full-time (less than an year)

    Pros

    Brilliant, engaged, engaging, excited people who are all motivated to do something extraordinary every day.
    Shared Commitments and Behaviors that are embraced and lived and make a difference every day, in every interaction.
    Lots of growth opportunity - personal and professional development. Chances to grow and contribute in different ways. Talent is recognized and cultivated.
    Excellent work environment - It is a pleasure to be in the office, even though I can work from home!
    Outstanding benefits including a paid sabbatical every 5 years - to recharge and come back rejuvenated.

    Cons

    The company has growing pains. Our growth is phenomenal and systems and processes need to catch up. There are worse problems to have!

    Advice to ManagementAdvice

    Stay on this path and keep gaining traction.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great place to work. The company provided training for new products and educated customer reps on what to expect.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Melbourne, FL
    Former Employee - Customer Service Representative in Melbourne, FL

    I worked at eBay Enterprise full-time (more than 3 years)

    Pros

    A lot of cross training with other companies

    Cons

    Needs to increase the pay

    Recommends
    Approves of CEO
  7.  

    GSI Commerce, now eBay Enterprise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Melbourne, FL
    Former Employee - Customer Service Representative in Melbourne, FL

    I worked at eBay Enterprise full-time (less than an year)

    Pros

    They give two weeks of training, and the work reviews and training continue weekly once on floor. When the holiday season is in full swing, there is often no time for breaks (or breathers), so every now and then someone will walk by handing out pretzels, bottles of water or soft drinks, cookies, etc. At season's end, the retailing partners often offer their samples at hugely discounted prices for employees, and everyone gets a fair chance at getting them. If you make it through the season without quitting or being fired, there's a $1/hour worked bonus in January.

    Cons

    It may have been the toughest job I've ever had. While I love customer service, it's sometimes hard to connect with someone who phones in because of a problem with an order they've received. I liken it to road rage where, because they're anonymous, many times civility is thrown out the window, and they feel they're entitled to a reward because they've been inconvenienced; and the louder they are, the greater the chance of getting that reward. The huge majority of complaint calls were not this way, but unfortunately, the ones that were stick out in my mind more vividly.

    Advice to ManagementAdvice

    No advice. I think they did a fantastic job.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fantastic Onboarding and University Programs Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Account Manager in Tempe, AZ
    Current Employee - Associate Account Manager in Tempe, AZ

    I have been working at eBay Enterprise full-time (less than an year)

    Pros

    I was recently recruited for a position at one of eBay Enterprise's divisions. Many businesses have just become part of the eBay team and I was invited to join an onboarding and orientation process with other new university hires - undergraduate, MBA, and Doctorate alike. This entailed two weeks of team-building, lectures, project work, and face time with company executives. It was a great experience and very meaningful in terms of understanding how the new eBay company functions across many services and businesses.

    Cons

    The orientation process was long and it was focused on bringing together all business units. Because it included a diverse group, I had to come back to my position and do additional training there.

    Advice to ManagementAdvice

    Continue to offer this University Program, and make sure to reach out to past participants for advice and improvements for the future.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Impressed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Enterprise

    Pros

    Fast paced, lots of growth potential

    Cons

    Fast paced...must love change! Being in eCommerce, you have to love to move fast!

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Analyst in King of Prussia, PA
    Former Employee - Business Analyst in King of Prussia, PA

    I worked at eBay Enterprise full-time (more than 3 years)

    Pros

    Work life balance was great / 4:10 Fridays / relaxed work atmosphere however got work done correctly and timely

    Cons

    Need to be proactive about promotions and position changes.

    Advice to ManagementAdvice

    empower associates more

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Turning things around, really exciting future ahead!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in King of Prussia, PA
    Current Employee - Anonymous Employee in King of Prussia, PA

    I have been working at eBay Enterprise full-time (more than an year)

    Pros

    Lots of excitement about the future of the organization, what the possibilities are with eBay and other eBay business units. Some great senior leaders have been hired in the last 12 months, you can see a difference in the strength of leadership. There are a lot of creative minds and the entrepreneurial spirit is alive and well!

    Cons

    Lots of work, long hours, but you feel like you're making an impact and really making a difference.

    Advice to ManagementAdvice

    Continue to integrate with the rest of eBay, keep holding leaders accountable for delivery of results.

    Recommends
    Positive Outlook
    Approves of CEO

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