eBay Inc. Reviews in Canada

Updated September 5, 2014
Updated September 5, 2014
1,104 Reviews
3.7
1,104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
748 Ratings

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 99 reviews)

  • Many smart people with pretty diverse industry backgrounds (in 51 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 68 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights

38 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Life Friendly Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc. full-time for more than a year

    Pros

    - fantastic work life balance: work from home whenever, flexible hours
    - people are generally good to each other; cooperative work environment
    - great place to learn the best of big data

    Cons

    - management decision making mainly aimed at on small incremental gains
    - lack of a sense of pride
    - business people trump engineers in decision making processes, making many valued engineers leave

  2.  

    Nice place to work and feel like others around you are on the same level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    No worry of them bouncing a pay cheque. They hire smart people who are usually a good fit for the team.

    Cons

    Work/life balance is non-existant, Reward system (bonus) is lacking.

    Advice to ManagementAdvice

    Stop playing favorites, try to be a little less hands-on, enough with the meetings about everything

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Good company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Burnaby, BC (Canada)
    Former Employee - Customer Service Representative in Burnaby, BC (Canada)

    I worked at eBay Inc. full-time for less than a year

    Pros

    Good compensation and benefits package, modern offices and available resources, nice processes in place for training and quality assurance, fun team most of the time, friendly atmosphere.

    Cons

    I was doing graveyard shifts because we worked for eBay AU. It was challenging in terms of work/life since I had to sleep during the day and my energy was off since I'd be up all night, 5 days a week... So that was a definite Con and reason for leaving too.

    Advice to ManagementAdvice

    None

    Recommends
    Disapproves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc. full-time for more than a year

    Pros

    - Putting so much effort in caring employees and their career progression
    - Totally globalized company as having globalized platform, customers, business partners.
    - Great working environment with flexibility

    Cons

    - Quite conventional in terms of hierarchy
    - Bit slow paced in on-going process

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Better than average

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)

    I worked at eBay Inc. full-time for more than a year

    Pros

    Nice office amenities, most job roles were good, compensation was adequate.

    Cons

    Inter-department communication was lacking and management was not interested in addressing.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Initialy Great, but slid downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)

    I worked at eBay Inc. full-time for more than 5 years

    Pros

    Lots of great people, deccent pay and benefits for the job. If you had a good manager then it could be a very good job. Potential to work with people all over the world. RRSP matching and stock purchase plan. Reasonable raises combined with options or RSU bonuses.

    Cons

    There were plenty of bad managers, and if you got one they could make your life quite miserable. Most micromanaged to the point it demotivated the employees, i.e. would rather an employee be silent and just meet their targets than do 200% and actually talk to your neighbours. Closed the entire burnaby centre before most could cash in on their options or RSUs as they took years to vest. Options were worthless for most people as the stock tanked and the closed the centre one month before they were to payout those with worthless options. 24x7 environment so people would be scheduled at times when transit would be closed and impossible to reach.

    Advice to ManagementAdvice

    If you want a results driven company you have to create an environment that balances fun with work focus. Outsourcing may save dollars in the short term, yet isn't the best idea when you've saturated your market and need to focus on retention. Find a vision and follow it, don't 180 every quarter. Know your product and execute well, don't try to become something you're not (Amazon).

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    eBay helped me establish a bench mark as far as the type of work environment that I would like to work in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Burnaby, BC (Canada)
    Former Employee - Anonymous Employee in Burnaby, BC (Canada)

    I worked at eBay Inc.

    Pros

    The 4 years that I worked at eBay before the Burnaby office shut down is a mixed bag; the were very accommodating in scheduling but I didn't find it to be the friendliest environment because no one talked. It wasn't until they opened the call centre that I became more social, but it was hell on earth to work at. Everything went downhill when they outsourced and lied and told us that the outsources were brought in to "help" us, when in reality they were developing an exit strategy and eventually closed our office after outsourcing everything.

    Cons

    They outsource everything at the cost of providing acceptable customer service to their customers.

    Disapproves of CEO
  9.  

    Fun and memorable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Top Buyer Advocate  in  Burnaby, BC (Canada)
    Former Employee - Top Buyer Advocate in Burnaby, BC (Canada)

    I worked at eBay Inc.

    Pros

    Great work atmosphere, wonderful and talented people

    Cons

    Company began outsourcing local workforce to save costs, lowered quality of service provided to members

    Recommends
    No opinion of CEO
  10.  

    Fun, but..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Burnaby, BC (Canada)
    Former Employee - Customer Service Representative in Burnaby, BC (Canada)

    I worked at eBay Inc.

    Pros

    Dynamic, changing and intense teamwork. Lots of employee events after work and on weekends. Reasonable raises for a few. Management open to suggestions and having employees create project plans and deliver. 4x10hour shifts generally available for a 4 day work week. RRSP 4%. Stock options or RSU's for additional bonus. Profit sharing ~6% for most, at least in the earlier years.

    Cons

    Metrics are a hurdle for some. Quality constantly measured and evaluated.. fair but invasive at times. International coverage requires some pretty strange shifts. 4am-12 noon. 6pm-2am. 10pm-6am. Ongoing challenge from other employees to retain your preferred shift days off/times and risk getting bumped to an confused work schedule. Especially true when parents are forced into working graveyards or 4am shifts.

    Advice to ManagementAdvice

    Outsourcing appears to have helped the company slide through rough times, but has likely hurt the company as a whole. Tenure is not a great measure of effectiveness. Look carefully at some of the existing managers/employees.

    No opinion of CEO
  11.  

    The eBay experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Operations Manager  in  Vancouver, BC (Canada)
    Former Employee - Operations Manager in Vancouver, BC (Canada)

    I worked at eBay Inc.

    Pros

    Intense, dynamic, rapid change and a focus on working hard/playing harder. Lots of employee engagement functions. Recognition for a job well done.

    Cons

    Regional restrictions on opportunties. Internal politics sometimes get in the way of getting the job done. Top heavy with Directors.

    Advice to ManagementAdvice

    Look carefully at some of the existing managers/employees. Tenure is not a great measure of effectiveness.

    Recommends
    No opinion of CEO

Worked for eBay Inc.? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.