eBay Inc. Reviews

Updated June 2, 2015
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eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
11 Ratings

Pros
  • Work/life balance is reasonable (in 114 reviews)

  • They hire smart people who are usually a good fit for the team (in 56 reviews)

Cons
  • No work life balance with terrible management (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Pros and Cons

16 Employee Reviews

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  1. Helpful (4)

    Smart people in a slow moving organisation disconnected from customers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at eBay Inc. full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Smart, well educated people with lots of broad experience.
    Great office location, office facilities
    Chance to work for a household brand and touch millions of customers' lives

    Cons

    Increasingly bureaucratic, many approvers and stakeholders to get anything done
    Very slow moving for an ecommerce company, emphasis on having meetings and producing slides
    Constant reorganisations and changes in direction harm efficiency and morale
    Poor communications from senior management
    Poor career development and people management
    Lots of people with good consulting and business school experience but lacking tangible skills
    Tends to follow the competitors rather than lead the way


  2. Lovely work environment BUT...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at eBay Inc. full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Its a great place to work with friendly and welcoming colleagues across the board, almost makes you feel like family ; nice perks like free beverages, fruit and pastries, daily newspapers ; gym with personal trainers on site

    Cons

    Unfortunately eBay lacks a clear strategy, following too many different directions and is becoming even more bureaucratic than government institutions ; Projects are picked up and pushed forward under severe pressure from senior management only to be dropped six months later ; Sn management is only focussed on politics, whilst 'the people' have become the company's least important 'resource' ; Sn Management promotes employees who talk the most, not those with stellar performances ; Work-life balance no more, one can expect to work 50-60h per week

    Advice to Management

    Sn Management takes great pride in communicating and emphasising eBay's core values. It is about time they live up to these, particularly regarding being 'open, honest and direct' and to 'communicate'. A great, or rather disappointing example of how these are merely flowers of speech, was the communication regarding the global workforce cut announced beginning of 2015. It is incomprehensible how the CEO stands in front of the EMEA offices in person and does not mention a single word about said issue late 2014, whilst tabloids publish articles about employees being laid off less than 24h after a company 'All Hands' - If the Sn Management wants their employees to believe and trust in them, there needs to be a significant change of behaviour or even of Management itself.


  3. Helpful (6)

    Disappointing work compared to the amazing people and benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analytics Manager in London, England (UK)
    Current Employee - Analytics Manager in London, England (UK)

    I have been working at eBay Inc. full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    The people were the best part of the company. Everyone is extremely friendly, intelligent and social and it does not feel like a typical office. The benefits and location on the river in Richmond are equally great.

    Cons

    The company is too focused on weekly metric reviews and it feels like nothing ever gets accomplished. Because of this, the Analytics team is used more as a reporting function and there is very little opportunity to do real insight analysis.

    There is also a real lack of speed and innovation. Even the smallest changes can take forever to implement and most initiatives come in response to something done my a competitor.

    Advice to Management

    If you continue to let senior management make all the decisions and put so much focus on tracking metrics, people will keep leaving. You have an amazing group of people, but they need to be used properly. Start thinking about the customer and use Analytics for analysis, not reporting.


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  5. Helpful (4)

    Dying slowly.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Withheld in London, England (UK)
    Current Employee - Withheld in London, England (UK)

    I have been working at eBay Inc.

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There are some great people, some really talented people in the business and given the mess it's in the enthusiasm and the passion to change is still strong. eBay is still a brand that creates emotion in people and being part of that can be hugely rewarding.

    Cons

    Unfortunately none of the great, talented people are at the executive or senior management level. Due to a combination of poor leadership, lack of coherent vision and a fear/mistrust of the platform there's a complete inability to execute projects efficiently. The main product of eBay is Powerpoint, and it's an oft-quoted line that 'meetings are the work'.

    People, particularly those more senior are fearful of making the commitment to change that's required to save this business from slowly dying on the vine. Focus seems to swing from one project to another depending on what is perceived as the current silver bullet.

    Advice to Management

    Stop hiring MBAs and Powerpoint jockeys, start hiring people who understand customers, the web and technology. Stop trying to be Amazon.


  6. Fun company, mostly good support from managers, open for input from employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Programmer Analyst in London, England (UK)
    Former Employee - Programmer Analyst in London, England (UK)

    I worked at eBay Inc. full-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good progression if you do well

    Cons

    Long hours in some cases

    Advice to Management

    focus more on people


  7. Good company, could be much better

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at eBay Inc. (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great Environment, work life balance, good salaries

    Cons

    Politics, Politics, Politics.
    Career progression depending on networking rather than skills. Still, It's near impossible to leap in career progression

    Advice to Management

    Be more open-minded, less siloed.
    Want to be a manager? You need to be able to be a leader.
    Managing with authority belongs to the 20th century.


  8. Professional internet marketing machine

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Product Manager in London, England (UK)
    Former Employee - Senior Product Manager in London, England (UK)

    I worked at eBay Inc.

    No opinion of CEO
    No opinion of CEO

    Pros

    Understanding of internet marketing
    Professionalism of the people
    Known brand
    Ability to prioritise

    Cons

    Too much management by powerpoint
    Product not state of the art any more

    Advice to Management

    Listen to the managers with customer interaction


  9. Great work culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at eBay Inc. full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great and friendly culture and good like minded people worked there

    Cons

    lack of career growth and prospects.


  10. Great culture but struggling with competitive pressure

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Manager in London, England (UK)
    Current Employee - Senior Business Manager in London, England (UK)

    I have been working at eBay Inc. full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    eBay UK has a very collaborative culture, people are smart and treat each other with a lot of respect. Working hours are very flexible, working from home is widely used. Great focus on people development.The performance management is very transparent - you sign up for targets that make sense and you aren't crucified if external events mean you missed some of them. In my time I changed teams and areas quite a lot which means it never got boring so far.

    Cons

    It's a big company with the headquarter in the US and so sometimes processes seem slow in the international offices. you need patience.


  11. Great company to work for- relaxed culture. Not too corporate.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Marketing in London, England (UK)
    Former Contractor - Marketing in London, England (UK)

    I worked at eBay Inc. as a contractor (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Good with training and learning. Regular insightful sessions to inspire employees

    Cons

    No real downsides. Depends on your job role.



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