eBay Inc. Reviews

Updated March 26, 2015
1300 reviews filtered by
  • Any Location
  • Any Job Title
3.6
1,300 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
850 Ratings

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 114 reviews)

  • Alignment and strong purpose, working with very smart people - have direct impact from UK (in 56 reviews)

Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. eBay is a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in San Jose, CA
    Current Employee - Director in San Jose, CA

    I have been working at eBay Inc. full-time (more than 10 years)

    Pros

    Transformational business model. Amazing impact on the world. Good people. Nice facilities.

    Cons

    It can be hard to get things done.

    Advice to ManagementAdvice

    Keep focusing on operational excellence.

    Recommends
    Neutral Outlook
  2. eBay is able to retain people by giving employees stock options that vest every year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software QA Engineer in San Jose, CA
    Current Employee - Senior Software QA Engineer in San Jose, CA

    I have been working at eBay Inc. full-time (more than 8 years)

    Pros

    Great culture, training program and benefits

    Cons

    People get hired to management positions without considering inputs from direct reports

    Recommends
    Neutral Outlook
    Approves of CEO
  3. Great environment, good people, slim advancement opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Agent in Draper, UT
    Current Employee - Customer Solutions Agent in Draper, UT

    I have been working at eBay Inc. full-time (more than 3 years)

    Pros

    Steady annual raises based on performance
    Great benifits package
    Stock options

    Cons

    Hard to advance more than one level

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. PayPal -software engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc.

    Pros

    Relaxed work culture
    Innovative company
    Scope for growth
    Good management

    Cons

    More employees than required.
    Redundant projects

    Recommends
    Neutral Outlook
    Approves of CEO
  6. Awesome great income family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Agent in Austin, TX
    Current Employee - Customer Solutions Agent in Austin, TX

    I have been working at eBay Inc.

    Pros

    Free sodas, ebay branded swag and good people

    Cons

    Schedule is not family friendly

    Advice to ManagementAdvice

    Create more of a work life balance

    Recommends
    Positive Outlook
    Approves of CEO
  7. Working for eBay over 8 years was rewarding and I grew a lot there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Top Seller Account Manager in Salt Lake City, UT
    Former Employee - Top Seller Account Manager in Salt Lake City, UT

    I worked at eBay Inc. full-time (more than 8 years)

    Pros

    The Salt Lake City office is full of smart and fun people. I was able to move up a lot over my 8 years of working there but, vertical movement slows down once you get to a manager level. While the salary might not be the most competitive out there, the benefits are very good.

    Cons

    It takes a tremendous amount of work to get things done. There are too many owners of each piece of an initiative to make an impact. Also, there are far too many meetings and smaller distractions. I'd often have to send an email or two reminding someone to follow up with me. Lastly, upper management is far too removed from understanding the site and the challenges our customers face. There are too many layers when bubbling up issues.

    Advice to ManagementAdvice

    Management desperately needs to streamline feedback channels and be more nimble. It is far too difficult to accomplish any large task. In addition, you are way too removed from understanding the true issues our customers face.

    Recommends
    Neutral Outlook
    Approves of CEO
  8. Satisfied

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc. full-time (more than 5 years)

    Pros

    Good perks, great work-life balance, Nice people

    Cons

    bell curve method of appraisal

    Recommends
    Positive Outlook
    Approves of CEO
  9. Staff Engineer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    Good place to work & work life balance

    Cons

    Future unkonwn. eBay paypal split and future unknown

  10. Customer Service Center in Austin

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Austin, TX
    Former Employee - Anonymous Employee in Austin, TX

    I worked at eBay Inc. full-time (less than a year)

    Pros

    Great company with a great philosophy of service. Very team oriented and innovative in thought. Excellent people development. Fun work culture. Executive leadership is dialed-in to their business but not to their service center weaknesses.

    Cons

    Poor communication skills in senior management. Lack of organization and communication between cross-functional teams. Favoritism is rampant at this company. Cliquishness is common here. There is a certain group of people that are more likely to be promoted because of their shared belief system.

    Advice to ManagementAdvice

    Provide more clarity and transparency about your business needs.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. Good co-workers, stressful job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Solutions Agent in Austin, TX
    Current Employee - Customer Solutions Agent in Austin, TX

    I have been working at eBay Inc. full-time (more than a year)

    Pros

    Great co-workers, the company is always feeding you, okay benefits, support is good

    Cons

    No sick leave, vacation time is also sick time. Hire new leadership with no experience and leads the team on a downward spiral

    Advice to ManagementAdvice

    Hire from within

    Recommends
    Neutral Outlook
    Approves of CEO

Work at eBay Inc.? Share Your Experiences

eBay Inc.

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.