eBay Inc. Reviews

Updated June 24, 2015
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3.6
Rating Trends
Recommend to a friend
Approve of CEO
eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
699 Ratings

Pros
  • Work/life balance is reasonable (in 114 reviews)

  • They hire smart people who are usually a good fit for the team (in 56 reviews)

Cons
  • No work life balance with terrible management (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Pros and Cons

1,071 Employee Reviews

Sort: Popular Rating Date
  1. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at eBay Inc.

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great exposure for a fresher. Very talented engineers

    Cons

    No significant cons. Going along well.

    Advice to Management

    Keep up the culture and continue to harness young talent.


  2. Overall good company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Salt Lake City, UT
    Current Employee - Anonymous Employee in Salt Lake City, UT

    I have been working at eBay Inc. full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Amazing benefits, quarterly bonuses, annual cost of living raises, good people, focus on proper training, involved management /leadership

    Cons

    Benefits / pay almost so good that you become stuck because you can't find the same at any other company. Once you promote out of entry-level phone agent it's nearly impossible to get anywhere unless you want to be a coach, trainer or team lead; even then it's a political game and popularity contest. They have bandaid fixes for huge problems & try to mask the real issues with free food or soda. VERY difficult metrics to meet & maintain to qualify for bonuses & raises.

    Advice to Management

    Give everyone an equal opportunity. Promote level 16 to 22 or higher. Give your employees actual chances for growth outside of phone teammate positions. Internships in different departments rather than just ONE in the entire company. Stop promoting based on popularity and actually look at passion, drive, ambition, and what the individual can offer that's new.


  3. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc.

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    +New technology learning oppertunity

    Cons

    +work life balance is bad


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Associate manger

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Manager in San Jose, CA
    Current Employee - Associate Manager in San Jose, CA

    I have been working at eBay Inc. full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work. knowledgeable people around and fun to work

    Cons

    Frequent Org changes and team changes.

    Advice to Management

    Stop doing frequent org changes


  6. Best job so far

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff II in Portland, OR
    Current Employee - Member of Technical Staff II in Portland, OR

    I have been working at eBay Inc.

    Positive Outlook
    Positive Outlook

    Pros

    Fantastic culture, smart people, great benefits

    Cons

    Red tape, slow to change.


  7. experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Software Developer
    Current Intern - Software Developer

    I have been working at eBay Inc. as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    everybody is so friendly,and there are many people who are willing to help you and they are so nice

    Cons

    almost everything is good enough,only thing that is not so nice is the location is far from my school

    Advice to Management

    management is cool.


  8. Great company, great benefits, okay job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solutions Agent in Draper, UT
    Current Employee - Customer Solutions Agent in Draper, UT

    I have been working at eBay Inc. part-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Awesome environment and atmosphere, great people to work with, hard to beat benefits, amazing tuition reimbursement, great place to launch a career

    Cons

    Increasing focus on the "shareholders", losing sight of customers and employees, trying to compensate making poor policy changes with "teammate appreciation" initiatives

    Advice to Management

    Come down to reality, pay more attention to the ways in which changes impact your employees, you can't fix a bad job with bagels


  9. Store Owner

    Current Freelancer - Anonymous Freelancer in Mesa, AZ
    Current Freelancer - Anonymous Freelancer in Mesa, AZ

    I have been working at eBay Inc. (More than 5 years)

    Pros

    Can sell whatever I want and make extra money.

    Cons

    They add fees when you hit a certain limit of items.


  10. Product manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Group Product Manager in Sunnyvale, CA
    Former Employee - Group Product Manager in Sunnyvale, CA

    I worked at eBay Inc. (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    nice place to work for

    Cons

    company not doing well recently


  11. Helpful (1)

    Great place to work, great people

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in Draper, UT
    Former Employee - Account Manager in Draper, UT

    I worked at eBay Inc. full-time (More than 8 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great benefits (tuition reimbursement, ESPP, 100% 401k match, health & dental, PTO)

    Cons

    Slow to make changes, typical red tape, bonus could be more competitive, outdated ecommerce site, vague direction how company tried to compete



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