eBay Inc. Reviews

Updated April 22, 2015
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3.6
1,005 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
663 Ratings

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 114 reviews)

  • Alignment and strong purpose, working with very smart people - have direct impact from UK (in 56 reviews)

Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Collegial atmosphere, diverse and collaborative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Pro-employee, friendly and collaborative, generous

    Cons

    Improve long term focus and execution

  2. Very good work culture.. but lacks innovation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in San Jose, CA
    Current Employee - Business Analyst in San Jose, CA

    I have been working at eBay Inc. full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Flexible Work hours, Good Work culture, very diverse people, Can lean full end to end e-commerce concepts

    Cons

    Lacks innovation, Very slow in execution

    Advice to Management

    Take some risks ! Target new markets for growth opportunities before it is too late.

  3. Good Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer II, Quality in San Jose, CA
    Current Employee - Software Engineer II, Quality in San Jose, CA

    I have been working at eBay Inc. (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good salary. Large company with lots of things going on.

    Cons

    infrastructure is not so good. No cubes, only desks. no free food.

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  5. Helpful (1)

    Great company culture and environment - with uncertain outlook

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in San Jose, CA
    Current Employee - Anonymous Employee in San Jose, CA

    I have been working at eBay Inc. full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    great company to work for with good work/life balance and benefits

    Cons

    typical churn in decision making and fierce pressure from competition

  6. Satisfying

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer III in Portland, OR
    Current Employee - Software Engineer III in Portland, OR

    I have been working at eBay Inc. full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    1. Great ambience to learn & innovate
    2. Compensation & benefits are satisfactory

    Cons

    1. Uncertainty at higher level

  7. Best Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - SAP BI Consultant in San Jose, CA
    Former Contractor - SAP BI Consultant in San Jose, CA

    I worked at eBay Inc. as a contractor (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Has the Environment to work on the latest Technologies and has the flexibility to work with business teams and understand the business.

    Cons

    No complaints and comments for the Management

  8. ebay appeals customer service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appeals Customer Service in Austin, TX
    Former Employee - Appeals Customer Service in Austin, TX

    I worked at eBay Inc.

    Pros

    Great environment , excellent perks like game rooms, free gym benefits , modern facility design , great sabbatical after 5 years of working you get one month off of vacation to use all at once .

    Cons

    the quality coaches for customer service nit pics every call they grade , they would give you a bad assessment on the call if you wouldn't have did what they would've did in a certain situation. Which is dumb because everybody dont think the same way. No matter if it didn't effect the customer experience they still would feel that there was something else we could've did on the call.

  9. Former Employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at eBay Inc.

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Company is still a fun company. Fun events, corporate swag, RSU's, great benefits

    Cons

    Political. Don't assume you'll keep your job forever, even with exceeding expectations. Change is constant, which means new opportunities, or being shown the door.

  10. Helpful (2)

    A great journey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc. full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Work life balance. Think differently

    Cons

    Inovation, creativity, effectivity, Too many reorg

  11. Senior Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Interesting and challenging work + really smart colleagues

    Cons

    Run by consultants - terrible management/execution and very poor leadership.

    Advice to Management

    It's so broken I don't even know where to start.

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