eBay Inc.
3.3 of 5 976 reviews
www.ebayinc.com San Jose, CA 5000+ Employees

eBay Inc. Reviews

Updated Apr 22, 2014
All Employees Current Employees Only

3.3 976 reviews

                             

64% Approve of the CEO

eBay Inc. President and CEO John J. Donahoe

John J. Donahoe

(672 ratings)

60% of employees recommend this company to a friend
976 Employee Reviews
in

Review Highlights

Pros:
  • "Decent starting compensation and a good work life balance"
    in 90 reviews
  • "Many smart people with pretty diverse industry backgrounds"
    in 46 reviews
Cons:
  • "Once you reach manager level or higher, work-life balance will suffer"
    in 62 reviews
  • "Lack of alignment from senior management and lack of decision making ability"
    in 39 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Positive experience overall, the best of my professional career. Lots of opportunity for technical growth.

Middle Management (Former Employee)

I worked at eBay Inc. full-time for more than 5 years

ProsChallenges, rewards, compensation was solid. At the beginning of my time with the company team work was great and enthusiasm was high.

ConsEmpire building by some middle level leadership. Stacked ranking calibration led to unhealthy back stabbing. Morale suffered and to meet the criteria for stack ranking some good people were targeted and dismissed.

Advice to Senior ManagementInvest in and build your people, not tear them down.

Yes, I would recommend this company to a friend

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Great company, takes care of employees, unheard of benefits

Coach (Former Employee)
Draper, UT

I worked at eBay Inc. full-time for more than 3 years

ProsGreat benefits including pto which increases every year, floating holidays, double pay on holidays, great medical/dental/vision/stock benefits, opportunity to promote

ConsCall center, angry customers, heavy queues

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Customer service

Anonymous Employee (Current Employee)
Draper, UT

I have been working at eBay Inc. full-time for more than 3 years

ProsGreat health benefits
Great team members to work with

ConsNot a lot of promotions

Advice to Senior ManagementMore internal Promotions

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Too many levels of management promotes politics

Software Engineer II (Current Employee)
San Jose, CA

I have been working at eBay Inc. full-time for more than 3 years

ProsInteresting projects, exposure to real world heavy traffic, few smart people to work with, good work life balance , resources available to learn new stuff

Constoo many levels of management, full of people who please managers and get promotion instead of doing work, afraid to make drastic changes or introduce game changers due to size of traffic and possible impact

Advice to Senior ManagementFocus on better evaluation for promotions by discussing with more than just manager and actually checking deliverables
Cafe sucks, dont make it free, but make it good

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great place to work.

Anonymous Employee (Current Employee)
San Jose, CA

I have been working at eBay Inc. full-time for more than 8 years

ProsIt's a company that does right by its employees. They are flexible and encourage transfer amongst teams. There are plenty of opportunities to stretch and grow.

ConsYou need to be able to really focus and prioritize what you're working on because there are many ways to get distracted.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Constant organizational change

Anonymous Employee (Former Employee)

I worked at eBay Inc.

ProsTime off policies are okay, there is sabbatical every 5 years of working at eBay.

ConsPoor work life balance, lack of clear direction from upper management, and there are constant org changes.

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2 people found this helpful  

Tough environment to get things done

Director (Current Employee)
San Jose, CA

I have been working at eBay Inc. full-time for more than 3 years

ProsEbay is trying to do the right thing. Senior management has created a mission, values and behaviors. John Donahoe is sincere and approachable. The company has good benefits and competitive compensation.

ConsAlthough the company has stated mission and values, I don't think actions of senior management always align with those values, i.e. do the righ thing, develop people, be open, honest and direct. Unfortunately, as with many companies, people who are not good managers or leaders are rewarded. This is a matrix org; when there is not goal alignment, it is extremley hard to meet goals and get things done. Likewise, the company would like to invest in 'innovative' products, but these are the first ones being cut. The folks that are rewarded are the ones that work on 'core' businesses and are optimizing at the edges, not building the new stuff. There is a lot of bureaucracy and 'churn'. The people who get ahead are the folks that have been at the company a long time and are political. As you get more senior, the work-life balance is not good.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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1 person found this helpful  

Good culture and tallented people working here

Software Engineer III (Current Employee)
San Jose, CA

I have been working at eBay Inc. full-time for more than a year

ProsOpen to the ideas and process.

ConsEvery 2 weeks there is an release so evryone will feel some pressure

Yes, I would recommend this company to a friend

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Customer Service Supervisor Role

CS Supervisor (Former Employee)
Salt Lake City, UT

I worked at eBay Inc. full-time for more than 3 years

ProsGreat atmosphere, promote from within, benefits

ConsOverwhelming amount of work, work life balance very hard to maintain

Advice to Senior ManagementUnload admin duties from supervisors who should be spending their time coaching and mentoring instead of processing payroll. Very difficult to maintain work life balance with so many responsibilities while taking escalated calls from members constantly

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Disapproves of CEO

5 people found this helpful  

Needs Leadership makeover

Project Manager (Former Employee)
San Jose, CA

I worked at eBay Inc. full-time for more than 5 years

ProsPay and benefits are fair

ConsVery poor work-life balance
Sr. Management doesn't practice what they preach
Little transparency
Unclear goals and poor prioritization across the board

Advice to Senior ManagementToo much management, too much talk and not enough action. Need to regain your employee's trust with more transparency and find a way to motivate and inspire your talented employees so they can once again develop great products.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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