eBay Inc. Reviews

Updated September 15, 2014
Updated September 15, 2014
1,103 Reviews
3.7
1,103 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eBay Inc. President and CEO John J. Donahoe
John J. Donahoe
748 Ratings

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 99 reviews)

  • Many smart people with pretty diverse industry backgrounds (in 51 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 68 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company

    Current Employee - Senior Software Engineer  in  San Jose, CA
    Current Employee - Senior Software Engineer in San Jose, CA

    I have been working at eBay Inc. full-time for more than 3 years

    Pros

    I have been working for ebay for quite some time and it's a great place to work on. you get a chance to work latest technologies and the projects/area that interests you. Ebay also pays competitive salaryand other benefits.

    Cons

    Promotion is little tricky to get in the ebay . It takes 3-4 years for you to go to next level.

    Advice to ManagementAdvice

    There are lot of redundancy of projects (different team trying to do the same thing). so i would recommend to fix that so that company can focus on newer initiative.

  2.  

    Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical PhD  in  San Jose, CA
    Former Employee - Technical PhD in San Jose, CA

    I worked at eBay Inc. as an intern for less than a year

    Pros

    Good pay, great perks as an intern. Intern project was very interesting.

    Cons

    People claim to be Data scientists, but are actually data analysts. Few people have background in data mining or machine learning.

    Recommends
    Positive Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Quite a few promises, very few delivered on.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - High Value Selling  in  Austin, TX
    Former Employee - High Value Selling in Austin, TX

    I worked at eBay Inc. full-time for more than a year

    Pros

    Great community of peers
    Decent starting pay
    Great benefits

    Cons

    Management is inconsistent,
    Many promises are made for improvement but very few are kept,
    High stress environment pushing heavily on metrics,
    Large gap between "Core Values" and actual policy,
    Obscene amount of technical issues.

    Advice to ManagementAdvice

    Fix your tech issues,
    Don't make promises you can't follow through on,
    Allow your management to fight for their subordinates, not for their own heads if metrics aren't met,
    Align policy to core values.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    It's been great for the most part, learned a lot

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Coach  in  Draper, UT
    Current Employee - Coach in Draper, UT

    I have been working at eBay Inc. full-time for more than 5 years

    Pros

    gym, benefits, culture, sabbatical, location

    Cons

    management, high demand, compensation, humidity of building, career progression

    Advice to ManagementAdvice

    focus on supporting, making teams feel valued, and career progression

    Recommends
    Negative Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Iterating on Mediocrity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer III  in  San Jose, CA
    Former Employee - Software Engineer III in San Jose, CA

    I worked at eBay Inc. full-time for more than a year

    Pros

    Very cushy environment. Basically unlimited vacation time with the way "working from home" is treated. No real pressure to deliver anything.

    Cons

    There is no concept of failure. No ability to take risks. Ancient tech stack and lack of talent drives any high talent new hires to leave within 1 year.

    Advice to ManagementAdvice

    Fire 1/3 of the company and start anew. Far to much deadwood. Also, be less concerned with managing legacy customers as you are about capturing new customers and markets.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Nice place, I just wasn't a fit for the role and the location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  Salt Lake City, UT
    Former Employee - Director in Salt Lake City, UT

    I worked at eBay Inc. full-time for less than a year

    Pros

    Nice office with a casual environment.
    Excellent compensation and benefits.
    Nice coworkers that were very hardworking and motivated.

    Cons

    I was hired right before my manager went on a required sabbatical (a great eBay benefit) which was not good for me since I had zero direction and literally no one, including myself, knew what I was supposed to do other than attend meeting after meeting. I never actually got a chance to do any work since I was in meetings literally all day.
    Speaking of meetings, I thing eBay needs less talking and more doing. I've never worked at a place that the sole purpose of a meeting was to discuss another meeting happening the same day.
    Salt Lake City isn't for everyone. While everyone was welcoming and nice, I felt that unless I was Mormon, into skiing or married with a family (I'm none of those) I would never really blend in. For instance, you can't hang out after work for a drink since most people don't drink. I've lived all over the USA so I speak from experience.

    Advice to ManagementAdvice

    Less meaningless meetings and "analysis paralysis". Other than that, I think everything is headed in the right direction. I was just in the wrong job at the wrong time in the wrong location for me. Can't really fault the company for that.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Hard to be innovative or create value, especially in HR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director  in  San Jose, CA
    Former Employee - Director in San Jose, CA

    I worked at eBay Inc. full-time

    Pros

    Decent business strategy, many smart people, excellent brand. When a decision is made and backed up with investment, initiatives move forward and are executed.

    Cons

    HR is a nightmare. Slow to move on anything. No concept of value creation. Focused on optimizing what is already there and not open to new ideas. The hiring plan is used to manage costs and results in req freezes on a regular basis throughout the year. Lots of politics.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great work family!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TCC  in  Austin, TX
    Former Employee - TCC in Austin, TX

    I worked at eBay Inc. full-time for less than a year

    Pros

    I met some of the best people I've ever encountered working there. Learned more about the company than I thought possible.

    Cons

    Too many hands in the pot. Pushing out smart intelligent people who truly care about the customer experience. Changing the AHT and causing employees to worry about numbers instead of the customer.

    Advice to ManagementAdvice

    When you have meetings weekly and constantly tell your employees to create a WOW experience, yet you're doing bad on numbers is not helpful. Biweekly team building would be more helpful. Everything learned in training is awesome, until your told it was all wrong. Valuing numbers over your customer experience is bad business.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  10.  

    Nice people, but very centralized and bureaucratic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay Inc.

    Pros

    This is a good company if you want stability and good pay.

    The benefits and pay grade are good. The work-life balance is very good. And the attitude of the employees is very friendly.

    Cons

    The important decisions are taken in the USA. So if you are not there, it is going very difficult to implement any important change to the product. If you really want to do something that is non cosmetic, then you need to play corporate politics and have a good network of key contacts (preferably in the USA).

    As in most big companies, there is a lot of paperwork to do and it is important to conform to the corporate process.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    If you are good at politics and analytics...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay Inc. full-time for more than a year

    Pros

    Very smart people. Still love the site and what it is about. Competitive salaries.

    Cons

    Very short term focused. Not very collaborative. Deep rooted silos and political environment make it hard to get anything done. While there are a lot of numbers / analyses that get passed around, but the reality is that decisions (which take way too long to make) are highly subjective. One of their core tenants is be open, honest, and direct. Not sure that they really live up to that ideal. Matrixed org creates many people involved in simple decisions.

    Advice to ManagementAdvice

    Take the long view. Too much managerial overhead. Empower your people more at all levels.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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