eBay Inc.

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eBay Inc. Reviews in United Kingdom

Updated May 27, 2014
All Employees Current Employees Only

3.7 19 reviews

75% Approve of the CEO

eBay Inc. President and CEO John J. Donahoe

John J. Donahoe

(12 ratings)

75% of employees recommend this company to a friend

Review Highlights

Pros
  • Depending on your area in the company, there is a real emphasis on work-life balance (in 99 reviews)

  • Many smart people with pretty diverse industry backgrounds (in 51 reviews)


Cons
  • Once you reach manager level or higher, work-life balance will suffer (in 68 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Highlights
19 Employee Reviews Back to all reviews
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in
    • Culture & Values
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    • Senior Management
    • Comp & Benefits
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    • Approves of CEO

     

    Definite purpose and great colleagues

    Anonymous Employee (Current Employee)

    ProsAlignment and strong purpose, working with very smart people - have direct impact from UK

    ConsSlow decisions but getting better

    Advice to Senior ManagementGet faster

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

     

    trying hard but not competing effectively in online retail space

    Anonymous Employee (Former Employee)

    ProsNice people and nice offices

    ConsNot innovative enough - likes consultants

    Advice to Senior ManagementRecruit more diverse staff from different backgrounds. Consultants cannot implement.

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    1 person found this helpful  

    Great shared purpouse and tech company

    Business Development Manager (Current Employee) London, England (UK)

    ProsThis company has great ideals, but sometime management fails to focus on their execution. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    ConsThis company has great ideals, but sometime management fails to focus on. People are very smart and fun to work with, and work life balance is great. Though there isn't that much challenge everyday and people are afraid often to go against the status quo and risk for new breakthrough ideas.

    Advice to Senior ManagementI think the management needs to devolve a small part of their time towards more operational activities, to truly understand our customers.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great people, great place to work

    Anonymous Employee (Current Employee)

    ProsLots of room to learn, develop and move around

    ConsVery political sometimes with a lot of approvals required to push projects

    Advice to Senior ManagementLess middle management

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    International Internship

    User Experience Intern (Former Employee) Richmond, London, England (UK)

    ProsThe London office had a very fun work environment with a colorful office and amenities like foozball tables. Also, as an intern, I was given major responsibility and independence in completing my tasks. I even got to present my findings to department heads and directors.

    ConsAt times I needed to meet with other employees to finish my own projects, and I often found it difficult to actually meet up with other people. A few times, I had no shows to scheduled meetings. I attributed this to how hard everyone worked at eBay. Sometimes they got so busy they overlooked things.

    Yes, I would recommend this company to a friend

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    Amazing company to work for. Best work experience ever.

    Anonymous Employee (Former Employee)

    ProsGreat work-life balance. Tons of freedom to manage your work. Results focus company. Challenge and interesting projects. Great place to work and cool style of management.

    ConsIt is hard to became a permanent employee.

    Advice to Senior ManagementContinue like this!! you are the best!

    Yes, I would recommend this company to a friend

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    3 people found this helpful  

    Disappointing work compared to the amazing people and benefits

    Analytics Manager (Current Employee) London, England (UK)

    ProsThe people were the best part of the company. Everyone is extremely friendly, intelligent and social and it does not feel like a typical office. The benefits and location on the river in Richmond are equally great.

    ConsThe company is too focused on weekly metric reviews and it feels like nothing ever gets accomplished. Because of this, the Analytics team is used more as a reporting function and there is very little opportunity to do real insight analysis.

    There is also a real lack of speed and innovation. Even the smallest changes can take forever to implement and most initiatives come in response to something done my a competitor.

    Advice to Senior ManagementIf you continue to let senior management make all the decisions and put so much focus on tracking metrics, people will keep leaving. You have an amazing group of people, but they need to be used properly. Start thinking about the customer and use Analytics for analysis, not reporting.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • No Opinion of CEO

    3 people found this helpful  

    Smart people in a slow moving organisation disconnected from customers

    Anonymous Employee (Current Employee) London, England (UK)

    ProsSmart, well educated people with lots of broad experience.
    Great office location, office facilities
    Chance to work for a household brand and touch millions of customers' lives

    ConsIncreasingly bureaucratic, many approvers and stakeholders to get anything done
    Very slow moving for an ecommerce company, emphasis on having meetings and producing slides
    Constant reorganisations and changes in direction harm efficiency and morale
    Poor communications from senior management
    Poor career development and people management
    Lots of people with good consulting and business school experience but lacking tangible skills
    Tends to follow the competitors rather than lead the way

    No, I would not recommend this company to a friend

    • Approves of CEO

    1 person found this helpful  

    eBay was wonderful. Very lucky to work with so many good people.

    Anonymous Employee (Former Employee) London, England (UK)

    ProsWonderful people, great colleagues who became friends as well
    Provides career opportunity in terms of relocation or moving across the other eBay owned business but one should still be proactive about own career
    Free fruits and breakfast provided in the office

    ConsThe company is getting too big in size so things are moving slower. More hoops to jump through to get things executed.

    Yes, I would recommend this company to a friend

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    Wonderful company & brand, but a bit dysfunctional

    Anonymous Employee (Former Employee)

    ProsOne of the greatest global brands, recognised by both your mother, random people with stories to share with you and any future employer
    Very impactful, and it continues to innovate and change ecommerce
    European offices are all very cosmopolitan, with a high mix of non natives, and many opportunities for overseas working
    Still quite dot com like - fussball, charitable activities, free bagels, and it's a multi-billion dollar company with massive profits, so it spends (too) profligately rather than worrying about the little things
    Doing really well now it's out of turnaround. Lots of very bright people leading the company and a lot of very talented colleagues (but not quite enough accountability to get rid of those senior ones who are lacking)

    ConsWhile it's trying to become more retail like and more internet like, Europe is still dominated by ex consulting/INSEAD types who don't read Techcrunch, haven't worked in retail and are stronger on strategy than execution
    If your face fits, you can do very well, especially if you change roles with each yearly re-org and never get found out. If your face doesn't fit, you're out of luck.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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