eBay Reviews

Updated July 29, 2015
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eBay President and CEO Devin Wenig
Devin Wenig
1 Rating

Pros
  • Work/life balance is reasonable (in 114 reviews)

  • They hire smart people who are usually a good fit for the team (in 56 reviews)

Cons
  • No work life balance with terrible management (in 73 reviews)

  • Frequent senior management attrition, leading to reorgs / policy changes (in 40 reviews)

More Pros and Cons

1,330 Employee Reviews

Sort: Popular Rating Date
  1. Strong people culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fascinating business model, resulting in challenging work. Strong people culture, where colleagues treat each other with respect. The business changes all the time, so people are able to move into new roles, growing skills.

    Cons

    The company is not always able to compete with compensation and perks. South Jose location makes it difficult to compete for those who want to work in Palo Alto/San Francisco.

    Advice to Management

    Continued diligence to retaining strong team members, by retaining top talent through compensation and career development opportunities.


  2. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Jose, CA
    Former Employee - Anonymous Employee in San Jose, CA

    I worked at eBay full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great atmosphere! Fun people! Family like environment.

    Cons

    Very hierarchical structure. If you're not at least a Director or above your opinion doesn't seem to matter very much and anyone VP or above doesn't seem to care.

    Advice to Management

    Everyone has something of value to add and it's the Managers who know better than anyone what needs attention - listen to them.


  3. Helpful (1)

    A job that doesn't feel like a job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Disputes Specialist in Austin, TX
    Current Employee - Disputes Specialist in Austin, TX

    I have been working at eBay full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    -Amazing team leads -Benefits -Coworkers -Training -Perks ( free snacks and meals )

    Cons

    Much needed changes can be sluggish and far between

    Advice to Management

    Reach down to the floor staff and hear out their issues more often. By doing so will increase moral


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  5. Marketing contractor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Smart people, unique business challenges as the world's largest marketplace, lots of opportunities for different roles locally and internationally given the size of the company

    Cons

    Struggled to find its own unique position in ecommerce as it competes with other online retailers. Lots of reorganize as the business tries to find the right operating model

    Advice to Management

    Articating a clear vision with a balance of shorter and long term goals will help the team stat focused and engaged.


  6. great

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer III, Quality
    Former Employee - Software Engineer III, Quality

    I worked at eBay

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company to work for. love id

    Cons

    more training and better management. Really nothing


  7. Great company, smart people, casual atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA

    I have been working at eBay full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    smart people, good projects to work on, lots of variety of work, free breakfast, supportive management

    Cons

    potentially too many stakeholders, needs more focus on innovation and disrupting new markets

    Advice to Management

    reduce optimization of current products and focus resources on new products


  8. Software intern review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eBay

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    1.Relaxed working environment. 2.Friendly employees. 3.Easy to find people on other teams for help. Even for interns.

    Cons

    1. The company went through big transition. 2. Overall, the company is not a technology company rather a business company.

    Advice to Management

    I was overall satisfied with my internship experience. Do not have any advice for management.


  9. Helpful (3)

    Great Values. Amazing place to learn.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Analytics Manager in San Francisco, CA
    Current Employee - Associate Analytics Manager in San Francisco, CA

    I have been working at eBay full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Company has very good values and follows them most times. Culture is warm and open meaning you can learn a lot if you want to. Good work-life balance ensures you don't have to sacrifice personal development. Peers are usually extremely qualified and smart (in analytics community). Leaders can be trusted to keep employee best-interests when making decisions.

    Cons

    Culture can be too relaxed at times impacting execution. Product isn't as high-end compared to other tech companies which can make you cynical.

    Advice to Management

    Since eBay operates in the same space as other tech giants, taking steps to make eBay as 'cool' as other places will impact employee productivity positively.


  10. User Experience Research Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Research Intern in Atlanta, GA
    Former Employee - Research Intern in Atlanta, GA

    I worked at eBay (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    You get to lead a project during your internship from start to end - that is amazing! And you also get the opportunity to contribute to other ongoing projects. If you have the motivation and interest, you get to witness different types of studies and learn about various user-testing methods and tools on the go!

    Cons

    You have to be very efficient and move fast. This is not necessarily a con, but if you don't have enough experience in conducting user studies independently, you may struggle and not enjoy the experience!


  11. Fun Environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eBay full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great support, fun place to work, always learning something new.

    Cons

    No control over policies that bring in a lot of call traffic.

    Advice to Management

    N/A



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