Pros

Globally recognized brand;
No Layoffs
Work Life balance

Cons

NO growth;
NO recognition;
Becoming increasingly more beauracratic

Advice to Senior Management

Focus on People, that is/could be your biggest strength.

Pros

great benefits
wonderful people
challenging work
excellent opportunity for advancement and growth

Cons

vision was not as clear as it could be, no direction
communication of decisions was poor

Advice to Senior Management

more clarity. get back to basics

Pros

Good pay, but not worth it.

Cons

After having worked at other big silicon valley companies, I was shocked at the micro management culture at eBay.

Advice to Senior Management

Don't work there if you want any sort of work life balance.

Pros

Good lauching pad. Fun mission.

Cons

A lot of great managers did well for a while, but did not have good outcomes.

Advice to Senior Management

Create a culture of adding value

Pros

- exceptional mission
- no other company gets you closer to the consumer
- some great people (though that is changing)

Cons

- risk adverse
- management lacks product and technology saavy
- doesn't support direct, open feedback

Advice to Senior Management

listen to your people below the mangement ranks to really understand what's going on. more actively seek and remove leaders with bad behavior.

Pros

- Great benefits
- Excellent lower level supervisors
- Tools that make it easier to help customers quickly
- Work-life balance

Cons

- Unclear directions
- Too many changes for members on the site
- Misleading promotions
- Upper management does not often ask employees who deal with their customers on a regular basis what main issues on the site are
- Too much outsourcing (while there are some excellent reps in other countries, there are numerous problems with outsourcing phone support. Many members are not able to understand outsourcers or do not feel their concerns are understood by outsourcers)

Advice to Senior Management

Pay more attention to the issues that are affecting members on the site by asking employees on the front lines. Do more to educate members on changes to the site and use less fine print.

Pros

Employees are some of the most talented and intelligent I have met. Culturally diversity is amazing.

Cons

Constantly shifting direction of company initiatives and lack of transparency from leadership.

Advice to Senior Management

Find your direction. Create a home in the space you choose to play by letting your talented team (your employees) build a solid foundation. Find the roots of a commonly shared goal from the ground up.

Pros

Generally a good company to work for.

Cons

Some organizations are rogue.
Upper Management doesn't seem to care about these useless rogue organizations inside eBay

Advice to Senior Management

Evaulate each team's effectiveness, cut the useless organizations.

Pros

I can use the restroom when I need to.
I get free bagels on Wednesdays.
Sometimes someone listens to me in management.

Cons

Management is the worst in the world.
They treat us like we are babies.
Pay is lousy compared to others.

Advice to Senior Management

Fire John J Donahoe. We need to go back to our roots and stop pretending we are Amazon. It's not working.

Pros

this is the biggest online auction site
great coworkers

Cons

moving away from the small business owners that made ebay what it is
now catering to the megasellers who don't care about customer service or even getting the item to the buyers

Advice to Senior Management

bring back the small business owners that made your site what it is
in the beginning, it wasn't the megasellers that populated ebay, it was the smaller sellers