eClinicalWorks

  www.eclinicalworks.com
  www.eclinicalworks.com

eClinicalWorks Reviews

Updated December 21, 2014
Updated December 21, 2014
166 Reviews
3.1
166 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eClinicalWorks President Girish Kumar Navani
Girish Kumar Navani
122 Ratings

Review Highlights

Pros
  • healthy work environment and good pick drop facility (in 12 reviews)

  • Air conditioned pick and drop facility for the India offices (in 8 reviews)


Cons
  • office culture was not that good but OK enough to work, night shift (in 20 reviews)

  • If u leave the company they treat u bad as if u committed a crime (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great company culture, but pay isn't competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westborough, MA
    Current Employee - Anonymous Employee in Westborough, MA

    I have been working at eClinicalWorks

    Pros

    Great company culture, especially around holiday times. Flexibility in moving around departments. Personable CEO. Great outlook for company. Many hard working, capable employees.

    Cons

    Financial compensation is poor. Company loyalty is not rewarded. Favoritism for family members that may not be qualified. Difficult to move up within company or be given the appropriate recognition for accomplishments.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Business Intelligence Analytics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eClinicalWorks

    Pros

    Awesome work place
    If you are self motivated right place to work

    Cons

    People hold grudges
    Lot of gossips as families work under one roof

    Recommends
  3.  

    Awesome opportunities for career development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - EHR Implementation Specialist in Westborough, MA
    Current Employee - EHR Implementation Specialist in Westborough, MA

    I have been working at eClinicalWorks full-time (more than 3 years)

    Pros

    -You can easily change roles / departments to gain experience and exposure in multiple healthcare business services, without having prior experience in a particular area
    -Business products and services develop continuously to meet client and industry needs / norms to keep company competitive with other healthcare consulting firms
    -Salary package is competitive
    -Great benefits include: health insurance covered 80% by employer; 3 weeks paid time off per year, full-service cafeteria in home office, maternity/paternity leave, snow days
    -Wonderful and fun work environment that promotes team activities, such as ping pong, volleyball, "talent" shows
    -Active wellness committee that schedules physical activities on premises, including yoga and walking w/fitbit
    -Offers PMP certification training to all Project Managers
    -Offers leadership, communication, Spanish, and PMP classes to all employees
    -The EIS team leads value new ideas in general and suggestions for improvement
    -Extravagant annual employee educational expo, always in awesome locations, with a gala ball and awards
    -Extravagant Annual User's Conference

    Cons

    -Company opposes working remotely
    -New employees must start in the training department (a 100% travel position), but you can transition to another department after 6 months
    -Training Team Lead is unprofessional and very difficult
    -Many Team Leads do not have leadership skills
    -Training travel department focuses on saving money, rather than ensuring comfortable, efficient, or convenient travel arrangements for the trainers
    -Trainers must complete a lot of documentation on their own time
    -Requires a lot of personal time to continuously educate yourself on new functionality, products and services

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Changing eCW ways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Trainer in Westborough, MA
    Former Employee - Software Trainer in Westborough, MA

    I worked at eClinicalWorks full-time (more than 3 years)

    Pros

    Technologically proactive with the portal, eClinimobile, eClinical Messenger. Glass break for confidentiality, claim filters for manouvering.
    Great Gateway to Corporate USA.

    Cons

    Not everyone is on the same page. Nubies make life difficult for the end user, especilally as they are instructed to "Know it all". Let me ask someone is not in the culture!

    Advice to ManagementAdvice

    Correct all that the software cannot do. Wait lists to help manage the doctors time by filling in no show appointments, cancelled appointment gaps etc.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Good product - no value on employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eClinicalWorks full-time (more than 5 years)

    Pros

    Good product, industry leader in EHR software. A lot of emphasis on client satisfaction. They don't micromanage employees which is good and bad depending on how you see this. It allows employee some freedom to expand beyond their job description and to advance their own knowledge of product and issues.

    Cons

    No internal workflows or processes. Lack of middle management which causes constant changing of what processes they do have so employees never know what they are expected to do one day to another. Extreme nepotism throughout the company which puts people that are not trained or qualified into positions they don't know how to do. Everybody is married to somebody in the company in order to keep the spouse that is needed on an active H-1 visa status. If you don't work in the corporate office in Westbourough, MA no opportunities for advancement. Very high employee turnover.

    Advice to ManagementAdvice

    Need to stop the nepotism and reward employees who do work hard and want to advance. Create harmony in the office instead of all the unnecessary stress and conflict that are present.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Work here only if you don't have any job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Computer Systems Analyst in New York, NY
    Current Employee - Computer Systems Analyst in New York, NY

    I have been working at eClinicalWorks full-time (more than an year)

    Pros

    1) Good CEO with vision.
    2) Exposure to healthcare domain and learning opportunities.
    3) Salary on time.
    4) Good benefits.

    Cons

    1) No work-life balance. Weekend work is usual.
    2) Nepotism.
    3) No proper processes.
    4) Unqualified people working on most important positions.
    5) No growth.
    6) Micromanagement.
    7) Flat organizational hierarchy.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Work hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eClinicalWorks full-time (more than an year)

    Pros

    Team atmosphere with approachable management. If you don't do well in one depaetment they'll move you to another one instead of getting rid of you.

    Cons

    This really depends on which department you work in. Not easy to move up and the compensation doesn't seem to justify the effort (unless you're a product speacilst)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Good place to start but company can't seem to retain their talent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at eClinicalWorks

    Pros

    *exposure to healthcare and EMR

    Cons

    *no flex hours and no work from home
    *low pay scale
    *Favoritism given to owners relatives and small group of the same people. Borderline discrimination to be honest.
    *HR department works for the owners and only the owners-don't expect confidentiality or assistance.

    Advice to ManagementAdvice

    Stop telling people it's a flat structure organization. Team leads have no more authority than I do, the only real decision making happens at owner level.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Project Manger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eClinicalWorks full-time (more than 5 years)

    Pros

    Great group of people to work with.

    Cons

    time-off policies are horrible. Work from home options are not provided. Preferential treatment is given to relatives. Compensation is not upto par the industry standards.

    Advice to ManagementAdvice

    Provide work from home options and review compensation.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11.  

    Agile Managment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eClinicalWorks full-time

    Pros

    Fast paced company, more opportunities for people in corporate office, great co workers

    Cons

    Lack of attention to details

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