eClinicalWorks

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eClinicalWorks Reviews in Westborough, MA

Updated July 31, 2014
Updated July 31, 2014
146 Reviews
3.2
146 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eClinicalWorks President Girish Kumar Navani
Girish Kumar Navani
113 Ratings

Review Highlights

Pros
  • healthy work environment and good pick drop facility (in 12 reviews)

  • Good pick up and drop facility (AC) (in 7 reviews)


Cons
  • Night Shifts In India, & some silly restriction are there (in 15 reviews)

  • Team Leads, Middle Management is not capable of what they assigned (in 7 reviews)

More Highlights

39 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Stressful but a very comfortable place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Implementation Manager  in  Westborough, MA
    Current Employee - Implementation Manager in Westborough, MA

    I have been working at eClinicalWorks full-time for more than 8 years

    Pros

    1. Extremely Challenging
    2. Makes you think outside the box always
    3. Constant ongoing learning makes you a better professional

    Cons

    1. Compensation.
    2. Most of the positions are corporate headoffice based.

    Advice to ManagementAdvice

    Need to focus more on employee strengths than their location.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Westborough, MA
    Former Employee - Project Manager in Westborough, MA

    I worked at eClinicalWorks full-time for more than 3 years

    Pros

    You will be exposed to the healthcare landscape regardless of what position you are hired at.

    Cons

    Serious lack of accountability.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    eCW employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer  in  Westborough, MA
    Current Employee - Software Developer in Westborough, MA

    I have been working at eClinicalWorks full-time

    Pros

    If you are interested in working hard, have something to offer, can take responsibility and can finish what you start, you will love this place.

    The company is in this for the long term.

    Yes, lots of husband/wife employees. Many relatives and friends get hired. What is wrong with this - I think it creates a great culture.

    Great CEO - a better one you will not find in any industry.

    Cons

    If you are NOT interested in working hard, DON'T have anything to offer and/or DON'T want to take on the responsibility to deliver, you will NOT find this a good place to work.

    Have read many of the reviews and it is true - you will work hard at eCW. You get plenty of time off, great benefits, and may have a low salary but this is more than made up with profit sharing (total compensation is very competitive, but only if the company is profitable - which it has been every year).

    Advice to ManagementAdvice

    Continue to move quickly. Remain private - it is a huge competitive advantage and lets you focus on the long term success of the company. Continue to stay as flat an organization as possible. Middle level management doesn't really add much value so only use where necessary.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Great place to learn but underpaid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous  in  Westborough, MA
    Current Employee - Anonymous in Westborough, MA

    I have been working at eClinicalWorks full-time for more than 3 years

    Pros

    Work environment is very friendly. Flat heirarchy allows for employees to connect and meet executive level staffs without a lot of effort. The company has been growing significantly in healthcare IT industry and is doing well for itself

    Cons

    There are no proper processes in place. People are thrown into different projects without proper training. While the company does provide title, most of the employees are underpaid. Worklife balance is not so good. Too much work with less number of resources.

    Advice to ManagementAdvice

    Should have work-life balance, underpaying employees will only lead them to move into other places.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Work HARD. Get recocognized. Play hard.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - SAM  in  Westborough, MA
    Former Employee - SAM in Westborough, MA

    I worked at eClinicalWorks full-time for more than 3 years

    Pros

    Energy. Lot of young people to work with.

    Cons

    Could be tough hours. Pay could be low to start off, especially in certain departments.

    Advice to ManagementAdvice

    Better base salaries.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    I have had a mixed experience with the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Westborough, MA
    Current Employee - Anonymous Employee in Westborough, MA

    I have been working at eClinicalWorks full-time for more than 3 years

    Pros

    Call it my luck but i have always have good people to work with. The team is more like a family and I truly enjoy work with them. There is a flat hierarchy in the company and is never difficult to meet and talk to executive level. There is a lot of opportunities within the company to grow and build strong resume.

    Cons

    The pay rate is way below normal for the jobs. Not much training is provided during transition phase into new positions. Lots of internal politics goes around and there are people running around trying to take credit for other people's work. Overworked employees at much lower salary.

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    roller coaster ride

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Strategic Account Manager  in  Westborough, MA
    Current Employee - Strategic Account Manager in Westborough, MA

    I have been working at eClinicalWorks full-time for more than 3 years

    Pros

    As many others mentioned also, if you work hard, senior management will appreciate and take care of you. You are expected to run at 100 miles per hour non-stop! But it also pays off well.

    Cons

    This place is for those who do not care about work-family life balance. If your personal life situation changes, it will not take them days to forget all your previous achievements. Playing one employee against another is common to get work done. Promotions take forever because all core buddies are placed at management level - some are good but many are not even close to being deserving.

    Advice to ManagementAdvice

    There should be more options or opportunities for part-time jobs, opportunities to obtain certifications that add value to employee's credibility, credit for those who are willing to study.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    One of the Best Privately Owned Software Companies in Healthcare Today!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Center Specialist  in  Westborough, MA
    Current Employee - Customer Service Center Specialist in Westborough, MA

    I have been working at eClinicalWorks full-time for more than 3 years

    Pros

    Terrific Owners and co-workers, great work environment, good benefits, genuine caring of employees overall well-being, many opportunities for personal and professional growth

    Cons

    the philosophy of the company is to somewhat underpay in direct salary, while partially compensating in benefits and bonuses

    Advice to ManagementAdvice

    It is primarily true that the pay rate is less important than opportunity for advancement and recognition of contribution to the team. However, the wheels of opportunity and recognition can move too slowly for some. There are many talented people in the call center role that go unnoticed and under appreciated. More communication between HR and this group would help identify employees with the right attitude and skills to be more beneficial in other open positions at the company. The call center is underutilized as a recruiting resource.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great for people who wants to start their career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Westborough, MA
    Current Employee - Software Engineer in Westborough, MA

    I have been working at eClinicalWorks full-time for more than 3 years

    Pros

    Flat organizational hierarchy, open for new technologies

    Cons

    Low Pay, No Training, No employee match 401K program, No work from home policy.

    Advice to ManagementAdvice

    Streamline the IT and give training.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    techincal support engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Analyst  in  Westborough, MA
    Former Employee - Technical Support Analyst in Westborough, MA

    I worked at eClinicalWorks full-time for more than a year

    Pros

    flexible work culture. Friendly environment

    Cons

    co-ordination among the teams and among support and development

    Advice to ManagementAdvice

    be competative

    Recommends
    Positive Outlook
    Approves of CEO

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