eHarmony

  www.eharmony.com/about/careers
  www.eharmony.com/about/careers

eHarmony Reviews

Updated October 28, 2014
Updated October 28, 2014
56 Reviews
4.4
56 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
eHarmony Founder & CEO Neil Clark Warren
Neil Clark Warren
32 Ratings

Review Highlights

Pros
  • Outsiders have also told me my work/life balance is enviable (in 11 reviews)

  • Lots of free food and snacks, most people are nice (in 5 reviews)


Cons
  • By the time I quit, a lot of people were leaving due to poor management (in 4 reviews)

  • Depending on the living cost in Santa Monica, I thought the salary is quite so so (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 4 people found this helpful  

    Great times are back at eHarmony!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eHarmony full-time (more than 5 years)

    Pros

    The management and leadership are firing on all cylinders. After years of decline, the company is back with effective marketing, products and innovative matchmaking. The culture is intelligent and friendly with many company events and meaningful benefits. Nice to have a team that is making decisions effectively and not scared to take risks. The results speak for themselves.

    Cons

    The Santa Monica office location is very difficult to get to for many employees, we are looking forward to moving to Westwood to reduce everyone's commute. Keep providing more communication on the new verticals.

    Advice to ManagementAdvice

    Keep paying well and providing solid benefits. Thanks for creating a culture of sharing. Nice to see all those successful couples around the office and a stable company.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President Finance in Los Angeles, CA
    Current Employee - Vice President Finance in Los Angeles, CA

    I have been working at eHarmony full-time (less than an year)

    Pros

    * Solid Management team, execs are all aligned on overall objectives & strategy
    * Extremely talented employees at all levels that are dedicated to the company's mission and value proposition
    * Friendly and collaborative culture, one of the best I've seen in my career.
    * Company is on an upward momentum, strong core business, with exciting opportunities for new verticals
    * Perks: Free lunch Wednesday, free vending machines, great office location, discounted gym membership

    Cons

    * Yet to find one

    Advice to ManagementAdvice

    Continue to do what you are doing, and keep on executing. The future is bright and limitless for this company.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 4 people found this helpful  

    Really good place to learn!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Associate Software Engineer in Santa Monica, CA
    Current Employee - Associate Software Engineer in Santa Monica, CA

    I have been working at eHarmony full-time (less than an year)

    Pros

    eHarmony has many talented and nice employees, and provide many wonderful opportunities for employees to make progress!

    Cons

    Depending on the living cost in Santa Monica, I thought the salary is quite so so.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Welcoming, forward thinking, and focus on fostering happy, motivated employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Engineer in Santa Monica, CA
    Current Employee - Quality Assurance Engineer in Santa Monica, CA

    I have been working at eHarmony full-time (less than an year)

    Pros

    Dedicated co-workers, healthy and collaborative atmosphere, great benefits, free food and fun company outings. Was immediately struck by the effective communication between team members as well as the positive atmosphere. It is great working someplace where people are optimistic about the company and product.

    Cons

    While communication within specific teams is fast and effective, communication between teams needs improving.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 8 people found this helpful  

    Yikes!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at eHarmony full-time

    Pros

    Most of the company's hires are very bright and hold lots of potential, and eHarmony pays decently in regards to the competition (although that's it - don't expect a raise afterwards). It also has all of the "fun tech things" that most Silicon Beach companies have adopted.

    Cons

    Despite what these fake reviews are saying (yes, someone in HR has let it slip that these are fakes), there is minimal career growth at this company. Employees are leaving in droves from every department and all ends with great reason: unless you're at the very top, no one gets actually recognized for their efforts (plus very poor management). Heck, even upper management is getting out of there.

    Also, if you're someone who likes innovation and bright ideas, this is not the company for you. The company is very much into preaching and very little into actually doing.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    eHarmony Response

    Oct 3, 2014Chief Operating Officer

    I can appreciate your perspective. Of course, we all have different lenses through which we see things, and from my experiences here I actually have witnessed more innovation from our teams than ... More

  7. 5 people found this helpful  

    Stability, Growth Potential, Work Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at eHarmony full-time (more than an year)

    Pros

    Great company culture, very relaxed office, free snacks and drinks in every corner, bikes to ride around Santa Monica, decent benefits, quarterly outings and team building, good perks, free lunch Wednesdays, free dodger tickets, thirsty Thursdays, awesome management, hard work is recognized, gym downstairs is subsidized.

    Cons

    Office space is not set up for easy collaboration with other teams. However, with the new office location coming up next year, hopefully, we can plan for a more open space type of set up.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    No opinion of CEO

    eHarmony Response

    Oct 3, 2014Chief Operating Officer

    Thank you so much for your feedback. We always want everyone who works here to feel acknowledged, appreciated, and to maintain a healthy work-life balance. I am personally excited about the ... More

  8. 3 people found this helpful  

    Great People and Company Growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at eHarmony full-time (less than an year)

    Pros

    One thing I've noticed on our team is that eHarmony takes the time to hire the right people. Since it's a highly collaborative environment with even our VPs sitting out on the floor with us, it's important to find people who fit our team and company culture. That's primarily the reason why I love coming into work everyday.

    The brand is expanding into different avenues, which is exciting. It shows we're growing and being creative, going beyond what eHarmony has been known for-- online dating and classic couple commercials. The design, image and marketing of eHarmony has been completely renovated within the last couple of years. The website and all social media platforms are fun and easy to view and use. The company itself has experienced a complete turnaround from prior years. The management team is probably the best I've seen within my experience working in corporate. We have biweekly meetings open to all employees that update everyone on what every department is working on. We're always on the same page in that way. The open door policy helps too. This is a big brand company that has managed to keep a family feel.

    Work-life balance is great, they have all kinds of events that encourage us to invite our family. They have nice perks too. I haven't used their bikes to go to the beach yet but it's on my to-do list for lunch hour someday.

    Cons

    HMO Insurance is covered by company. If you want PPO though, the employee contribution rates are pretty high compared to my previous employers.

    Recommends
    Positive Outlook
    Approves of CEO

    eHarmony Response

    Oct 3, 2014Chief Operating Officer

    Thank you for acknowledging our recruiting department, as I know they really work hard to find people who will be a great fit for our company. An open door policy is something I strongly believe in ... More

  9. 5 people found this helpful  

    It was okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at eHarmony full-time (more than 3 years)

    Pros

    Good benefits. Great talents. Very fun product. Always a conversation starter with new (and sometimes old) friends. And they had a free shuttle for people who lived near Pasadena, CA (office is in Santa Monica)

    Cons

    Not easy to introduce new ideas and innovation to their way of doing things. Many of their teams (Tech, Product, Risk and Marketing) went through a lot of recent changes and turnovers. By the time I quit, a lot of people were leaving due to poor management.

    Advice to ManagementAdvice

    Commonsense. Flexibility. Encourage a trust based work environment. Give your talents the tools and freedom to excel in their roles instead of imposing limitations and micromanaging them.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    The company makes sure we find balance between work and personal life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Trust & Safety Specialist in Santa Monica, CA
    Current Employee - Trust & Safety Specialist in Santa Monica, CA

    I have been working at eHarmony full-time (less than an year)

    Pros

    The benefits are very good. The company also promotes a green environment so that we reduce our print in the environment.

    Cons

    Depending on the department you work, you don't get to enjoy the holidays as much as other departments. Work can be a little overwhelming which can be disheartening.

    Advice to ManagementAdvice

    There should be constant training regarding certain trends of online dating. Invest in more activities that promote interaction between different departments.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Pleasant place to work but unproductive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Coordinator in Santa Monica, CA
    Former Employee - Marketing Coordinator in Santa Monica, CA

    I worked at eHarmony full-time (more than an year)

    Pros

    easy, fat corporate structure, office, training, good work/life balance

    Cons

    no upward mobility, lack of innovation

    Recommends
    Negative Outlook
    Approves of CEO

    eHarmony Response

    Oct 23, 2014Chief Operating Officer

    Thank you for your comments. We definitely want everyone working here to have a good work / life balance – so I definitely agree with you on that point. I do feel, though, that eHarmony is taking on ... More

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