eHarmony Reviews

Updated August 24, 2015
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4.3
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eHarmony Founder and CEO Neil Clark Warren
Neil Clark Warren
39 Ratings

Pros
  • eHarmony has a great work/life balance (in 11 reviews)

  • Free food on Wednesdays and meetings (in 5 reviews)

Cons
  • By the time I quit, a lot of people were leaving due to poor management (in 4 reviews)

  • Depending on the living cost in Santa Monica, I thought the salary is quite so so (in 6 reviews)

More Pros and Cons

66 Employee Reviews

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  1. Featured Review

    Helpful (8)

    Great times are back at eHarmony!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time (More than 5 years)

    Pros

    The management and leadership are firing on all cylinders. After years of decline, the company is back with effective marketing, products and innovative matchmaking. The culture is intelligent and friendly with many company events and meaningful benefits. Nice to have a team that is making decisions effectively and not scared to take risks. The results speak for themselves.

    Cons

    The Santa Monica office location is very difficult to get to for many employees, we are looking forward to moving to Westwood to reduce everyone's commute. Keep providing more communication on the new verticals.

    Advice to Management

    Keep paying well and providing solid benefits. Thanks for creating a culture of sharing. Nice to see all those successful couples around the office and a stable company.

    eHarmony Response

    Jan 7, 2015 – Chief Operating Officer

    Thank you for this review. You summed up how we feel here, that we are back on track and the future is really bright after the debacle. The move to Westwood is going to be very exciting, and we will ... More


  2. Helpful (4)

    Great place to work!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - QA Engineer in Pasadena, CA
    Current Employee - QA Engineer in Pasadena, CA
    Recommends
    Approves of CEO

    Pros

    Great benefits, 19 days PTO, fun place to work, lots of social events

    Cons

    Long hours, other than that it is perfect.

    Advice to Management

    No complaints at this point. they are doing a great job.


  3. Helpful (4)

    Very interesting work and challenges. Fulfilling mission.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in Santa Monica, CA
    Current Employee - Engineering in Santa Monica, CA
    Recommends
    Approves of CEO

    Pros

    80% of time there is free food around. Lots of events for employees Weekly all-hands standup meeting with most important updates. Agile development practices Frequent talks and meetups plus reading groups. Very family friendly - good work/life balance. Subsidized chair massage and gym membership. Quick to adopt new technologies.

    Cons

    There used to be a bit of reluctance to try new things out but this seems to have changed with new CEO (Jeremy Verba - ex Zynga).

    Advice to Management

    Do not be afraid to innovate more. Make the site at least as simple and intuitive as the mobile apps.


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  5. Helpful (4)

    Great company with a great mission

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Santa Monica, CA
    Current Employee - Software Engineer in Santa Monica, CA
    Recommends
    Neutral Outlook

    I have been working at eHarmony full-time (Less than a year)

    Pros

    Good Work/life balance and good people

    Cons

    Competitive Industry makes business climate uncertain


  6. Helpful (4)

    Excellent Company with an Excellent Product!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time

    Pros

    This is a great company with one of the best cultures and work/life balance I've seen. Collaboration and mutual respect is very high and the level of talent in the organization is amazing. The product/service is something that is very unique in it's industry and that is made possible by the high level of sophisticated science and enabling technology involved.

    Cons

    Word on the street isn't as good as it should be, a symptom of misguided opinions and misinformation that could be better addressed through Public Relations.

    Advice to Management

    Tout the goodness that is eHarmony! Dispel the rumours and misinformation. Let people know who and what we are so that more people can enjoy the great benefit of the product/service and or the great rewards that come from working at such a great company!


  7. Helpful (4)

    Great People, Great Vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Los Angeles, CA
    Current Employee - Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time (More than 3 years)

    Pros

    * It's nice to work for a company who's vision comes before business (don't get me wrong, they care about the business portion as well). * The Founder/CEO is very focused on the vision (long term) and overall benefit to society, and the COO is very focused on the numbers. It's a good balance. Both are very focused and know what they want. Both are smart in very different ways. * The current management is much more interested in employees' professional growth than previous management teams. * Not a lot of ego or management face-offs, as in years passed. A lot more cross-functional efforts and support.

    Cons

    * Morale is pretty good across most departments, but some departments are still recovering from the previous several years -- there had been a lot of change and turn-over, and we moved from Pasadena to Santa Monica. Because of that we lost a lot of people, but we're staffing up again. * Although the company is doing well right now and there are several opportunities for expansion, management still isn't certain of the roadmap for these.


  8. Helpful (4)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart people, good work (good to have a purpose), treat employees well.

    Cons

    Sometimes its hard to get things done.

    Advice to Management

    Add more progressive & exciting benefits & perks.


  9. Helpful (4)

    Great mission and brand

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time (More than a year)

    Pros

    eharmony is one of the most advanced marketing companies on the internet and the team is constantly challenged to improve.

    Cons

    The hours could be long during the busier seasons.

    Advice to Management

    Reward your people and keep the comeback going.


  10. Helpful (4)

    Great work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time

    Pros

    The company seems to really care about the employees' happiness and well being. They care a lot about training new employees and increasing skill sets. I haven't been here long, but I am very happy here.

    Cons

    None that I can see so far.


  11. Helpful (4)

    Incredible!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at eHarmony full-time (Less than a year)

    Pros

    Great people to work with. Fantastic work environment.

    Cons

    Santa Monica is beautiful, but getting there is a traffic hassle.



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