eNom

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eNom Reviews

Updated July 30, 2014
Updated July 30, 2014
6 Reviews

2.8
6 Reviews
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Paul A. Stahura
1 Rating

Employee Reviews

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  1.  

    Learned a lot, promoted 3x over 7 years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Former Sales Account Manager  in  Kirkland, WA
    Former Employee - Former Sales Account Manager in Kirkland, WA

    Pros

    Lots of company perks, company events, and good pay. Lots of room for growth and promotion as long as you work hard and come to work. For example; front desk receptionists and front-line tech-support agents have been promoted into multiple higher positions like, NOC managers. marketing agents, sales account managers, web developers, Q&A and facilities managers.

    Cons

    Executive and senior management team seems to only care about the share holders. New and creative ideas are shot down by executive management. Too many of the long-time employees are being let go without good cause. Each year executive management says that they are re-organizing things. Then they let long-term employees go that could benefit the company greatly.

    Advice to ManagementAdvice

    Executive management should remember why they first got into this business in the first place. They should promote creativity and thinking outside the box.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good perks, but not a place to stay long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative  in  Kirkland, WA
    Former Employee - Technical Support Representative in Kirkland, WA

    Pros

    The location is great (they moved to Kirkland and have an awesome view of the lake), the benefits package is better than most in the area, free lunch on Fridays (often with beer and/or wine), friendly people.

    Cons

    Horrible, megalomaniac department manager who bossed, but never led.
    No opportunity to advance. Once you are in a position, be prepared to stay there till you leave.
    Isolated away from the rest of the office, making communication and networking impossible.
    Management always backed the customer's word over an agent's, even when they were lies.
    Tech support management had no ethics or backbone in dealing with customers, making them easy to manipulate thru Facebook and Twitter.
    Too focused on investor return and not the company well being.
    Senior management has no concept of data presentation or dissemination.
     Threats of poor reviews if you did not do voluntary overtime, which was already covered by a few people that took it all in the first place.
    No long view, road-map or plan for the future.

    Advice to ManagementAdvice

    Remember that your job is to support and lead your departments and teams, not to boss them around. Do not restrict communication to your team. Be transparent in your decisions, and if you cannot explain the reasoning behind a decision, then maybe it isn't a good decision.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Great perks, no room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative  in  Kirkland, WA
    Former Employee - Technical Support Representative in Kirkland, WA

    Pros

    There are nice benefits like coffee, free snacks and sodas. they cater lunch on Fridays and beer on Thursdays. Benefits are good, but they could be better. Lots of company sponsored functions.

    Cons

    The company rakes in a lot of money but it doesn't go to the people that are on the front lines taking care of the customer and making the company look good. Unfortunately the pay is extremely low for the industry and middle management micro-manages everything. They cause more work and hinder you getting your job done in an efficient manner. The customer and the team suffers because of this lack of real management skills. Middle management brown-noses upper management and are not supportive of the front-line employees. They won't go to bat for you at all and are more interested in what they can get from the fat cats at the top then they are concerned about how they can improve the work environment. It could be a good place to work if it wasn't for this lack of actual management skills. There is a lot of favoritism going on with relatives or friends being promoted and treated much better than the people that are performing. Bad behavior is rewarded and performance is ignored. If you are willing to suck up to the powers that be and turn on your fellow employees then you will do fine at this company. But don't expect to get promoted or be rewarded for hard work.

    Advice to ManagementAdvice

    Go to bat for the people you are supposed to be managing and show them some appreciation for the hard work and dedication they provide. If it wasn't for them your job would be meaningless. Take some courses on how to effectively manage and not alienate the people you are managing. Ruling by fear and intimidation is for the military and doesn't work very well in the real world. It makes you look weak and insecure and shows that you have no real talent for the role you are purposed to be filling.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Lots of potential, but poor management is holding them back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  Kirkland, WA
    Former Employee - Developer in Kirkland, WA

    Pros

    Flexible hours, okay pay and benefits, lots of perks like snacks, lunch on Fridays, beer on Thursday afternoons, etc. Nice location on Lake Washington (nice view, great location for going on a jog or taking a walk by the water). Showers in the building so you can bike to work and not stink.

    Cons

    As a Demand Media company: Senior management seems very shady. Millions of dollars are funneled into acquiring companies owned by friends of upper executives. VPs that do virtually nothing but try to accept credit for others work and blame others for their own failures are hired in Santa Monica at high pay.

    Within eNom itself: Developers are not treated like they are appreciated. Management knows little about actual professional code development practices, nor do they care. Coordination for code release and QA is a joke. Developers are given arbitrary deadlines to hit that usually have no connection with real life, so they are forced to cut corners to get things out on time. Then, they are expected to waste over half of their time fixing the stuff they threw out there to make upper management happy.

    Projects that get pushed are most often something dreamed up by some upper manager, then all resources are devoted to developing something that many times ends up being scrapped or is a huge failure. Suggestions for product improvements by employees are generally turned down (recent "Hackathon" notwithstanding).

    Many projects need to be updated, fixed, or rewritten to accommodate features that customers have asked for but managers will not allow the changes for fear that something will break.

    High visibility projects are highly prized, and announced loudly to the company with the slogan "Big Win!!!" even though they contribute little to the bottom line. If your project happens to be absolutely necessary for backend servers to function but there is no pretty UI attached, expect to be asked what you "actually did" during the year in your review.

    Promotions are rare, as friends of management are usually brought in from outside the company to fill those roles.

    Advice to ManagementAdvice

    Treat developers with respect, not as disposable workers who can be easily replaced when they get fed up and leave (which they do).

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    They take care of their employees, but there is no room for advancement within the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Tech Support  in  Kirkland, WA
    Current Employee - Tech Support in Kirkland, WA

    Pros

    - Free coffee, fruit bar, and sometimes lunch.
    - Cool co-workers and upper management.
    - Lots of company's event
    - Beer every Friday
    - Like to go green environmental issues

    Cons

    - Low pay
    - No advancement within the company or very little
    - Very high goal and expectation.

    Advice to ManagementAdvice

    Appreciate and reword hard working employees.

    Recommends
  7. 1 person found this helpful  

    Cool company to work with opportunities to grow big. However, a lot of politic pressure if you are in management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Cool manager
    - Flexible with work time, time-off
    - Free soda, sometimes lunch
    - Lots of company's event
    - Energetic CEO
    - We recently get a ping pong table for employees to play

    Cons

    - Low starting salary, unless you are hired by top manager with big budget, expect to get low-ball offer
    - A lot of politics pressure from the company's headquarter, a lot of turn-over especially in the IT team
    - You won't get promotion because your other colleagues in the same team would envy you even though you have performed above and beyond

    Advice to ManagementAdvice

    Appreciate hard working employer, no matter how much experience / old do they have. If they performed above average, they should be rewarded.

    Recommends

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