ePERFORMAX
3.7 of 5 10 reviews
www.eperformax.com Cordova, TN 500 to 999 Employees

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3.7 10 reviews

                             

86% Approve of the CEO

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Teresa Hartsaw

(7 ratings)

67% of employees recommend this company to a friend
10 Employee Reviews
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    Highly Recommend to the newbies in BPO Industry

    Customer Service Representative (Current Employee)
    Makati City (Philippines)

    ProsThe best trainer, best training, dynamic account, best practices. AWESOME!

    ConsToo far from my house. I travel almost 4 hours a day(2 hours back and forth) which is stressful physically and financially and it affects my performance

    Advice to Senior Managementcontinue to empower the trainees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Big joke

    Team Lead (Former Employee)
    Manila, Manila (Philippines)

    ProsPromising corporate culture based on performance

    ConsManagement plays favorites, overrides performance based culture.

    Advice to Senior ManagementYou are losing the really talented people. All you'll have left are chameleons and ass-kissers.

    No, I would not recommend this company to a friend

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    my work at eperformax

    Anonymous Employee (Current Employee)

    Prossmall company, meaning they can watch over you closely.

    Consbecuase their staffing is too minimal, they overwork people.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    The company itself as a whole is very friendly and caring no matter what position you are in

    Customer Service Representative (Former Employee)
    Makati City (Philippines)

    ProsCompetitive salary, excellent working environment, awesome management. The best thing about working at ePerformax is that they listen to the employees needs and does something about it in a timely manner.

    ConsWell you get to work at night which is a bit hazardous and if you are not physically fit you may get sick often.

    Advice to Senior ManagementAlways increase salary, everyone loves that, or have more perks or bonuses or anything that has bucks in it is always great.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    great!

    Customer Service Representative (Current Employee)
    Makati City (Philippines)

    Prosthe environment was so professional

    Consif you want to start a call center job, start at eperformax!

    Advice to Senior Managementadd a week more in terms of training

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    the Best Contact Center For Me....ePERFORMAX ROCKS!!!

    Guest Relations Agent (Current Employee)
    Makati City (Philippines)

    ProsAt ePERFORMAX, you will feel @ home, they will train you and polish you to your best and enrich your knowledge to the max. They will take care of you beacause they believe that you're worth it.

    ConsI cannot say anything bad about them because all i received from them are for the good of their trainees and employees as well.

    Advice to Senior ManagementKeep up the good job!!! Be the best !!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Better compensation.

    Customer Service Representative (Current Employee)
    Manila, Manila (Philippines)

    ProsOne of the reasons on why it is better to choose ePERFORMAX out of the contact centers here in the Philippines if because of on how they provide bonuses, allowances, and salary. It's all about the money!

    ConsWhile the only thing that I can say about ePERFORMAX is when they are giving extra hours to all of the phone agent that is so tiring and could cause of some illnesses like tonsilitis and migraine, which only consider as some of the examples that you can get.

    Advice to Senior ManagementFix the work hours into 8 hrs only.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    perfect, great, best practices and best people.

    Ops Sup (Current Employee)
    Cebu City (Philippines)

    Prospeople, benefits, salary, compensation, experience.

    Consthere is nothing that's downside about the company

    Advice to Senior Managementbe persistent.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Dynamic work environment.

    Anonymous Employee (Current Employee)

    ProsPerformance based company. Good compensation plans for agents

    ConsI personally did not experience a lot of opportunities for career growth. Leave credits are lower than competitiors

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    • Disapproves of CEO

    1 person found this helpful  

    what?

    Customer Service Representative (Former Employee)

    Proswe basically had an easy work. generally nice people to work with. you would get a free cell phone there.

    Conspolitics is a big issue there. bias works a lot in the company especially in getting recommendations for promotion which is not fair. kiss ass people gets promoted faster than those hardworking and smart ones.

    Advice to Senior Managementi hope they would treat their agents well. agents should be treated as people and not as a robot period

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at ePERFORMAX reviews and ratings — including employee satisfaction and approval rating for ePERFORMAX CEO Teresa Hartsaw. All 10 reviews posted anonymously by ePERFORMAX employees.