ePERFORMAX Reviews

Updated August 27, 2014
Updated August 27, 2014
11 Reviews

3.8
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Teresa Hartsaw
7 Ratings

Employee Reviews

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  1.  

    Highly Recommend to the newbies in BPO Industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Makati City (Philippines)
    Current Employee - Customer Service Representative in Makati City (Philippines)

    I have been working at ePERFORMAX full-time for less than a year

    Pros

    The best trainer, best training, dynamic account, best practices. AWESOME!

    Cons

    Too far from my house. I travel almost 4 hours a day(2 hours back and forth) which is stressful physically and financially and it affects my performance

    Advice to ManagementAdvice

    continue to empower the trainees

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The amount of salary that you will get while training - NAH.
    If you want to learn and improve yourself - BIG YES.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Makati City (Philippines)
    Current Employee - Customer Service Representative in Makati City (Philippines)

    I have been working at ePERFORMAX full-time for less than a year

    Pros

    This is the best company for newbies. They will train you very well.
    You can apply for a higher position within 4 months!

    Cons

    Some of the trainers have favoritism.

    Advice to ManagementAdvice

    Higher Salary for trainees!!!! :)

    Recommends
    Positive Outlook
  3.  

    Big joke

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Lead  in  Manila, Manila (Philippines)
    Former Employee - Team Lead in Manila, Manila (Philippines)

    I worked at ePERFORMAX as a contractor for more than 3 years

    Pros

    Promising corporate culture based on performance

    Cons

    Management plays favorites, overrides performance based culture.

    Advice to ManagementAdvice

    You are losing the really talented people. All you'll have left are chameleons and ass-kissers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    my work at eperformax

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ePERFORMAX full-time for more than 3 years

    Pros

    small company, meaning they can watch over you closely.

    Cons

    becuase their staffing is too minimal, they overwork people.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    The company itself as a whole is very friendly and caring no matter what position you are in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Makati City (Philippines)
    Former Employee - Customer Service Representative in Makati City (Philippines)

    I worked at ePERFORMAX full-time for more than a year

    Pros

    Competitive salary, excellent working environment, awesome management. The best thing about working at ePerformax is that they listen to the employees needs and does something about it in a timely manner.

    Cons

    Well you get to work at night which is a bit hazardous and if you are not physically fit you may get sick often.

    Advice to ManagementAdvice

    Always increase salary, everyone loves that, or have more perks or bonuses or anything that has bucks in it is always great.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Makati City (Philippines)
    Current Employee - Customer Service Representative in Makati City (Philippines)

    I have been working at ePERFORMAX full-time for less than a year

    Pros

    the environment was so professional

    Cons

    if you want to start a call center job, start at eperformax!

    Advice to ManagementAdvice

    add a week more in terms of training

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    the Best Contact Center For Me....ePERFORMAX ROCKS!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Relations Agent  in  Makati City (Philippines)
    Current Employee - Guest Relations Agent in Makati City (Philippines)

    I have been working at ePERFORMAX as a contractor for less than a year

    Pros

    At ePERFORMAX, you will feel @ home, they will train you and polish you to your best and enrich your knowledge to the max. They will take care of you beacause they believe that you're worth it.

    Cons

    I cannot say anything bad about them because all i received from them are for the good of their trainees and employees as well.

    Advice to ManagementAdvice

    Keep up the good job!!! Be the best !!!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Better compensation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Manila, Manila (Philippines)
    Current Employee - Customer Service Representative in Manila, Manila (Philippines)

    I have been working at ePERFORMAX full-time for more than a year

    Pros

    One of the reasons on why it is better to choose ePERFORMAX out of the contact centers here in the Philippines if because of on how they provide bonuses, allowances, and salary. It's all about the money!

    Cons

    While the only thing that I can say about ePERFORMAX is when they are giving extra hours to all of the phone agent that is so tiring and could cause of some illnesses like tonsilitis and migraine, which only consider as some of the examples that you can get.

    Advice to ManagementAdvice

    Fix the work hours into 8 hrs only.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    perfect, great, best practices and best people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ops Sup  in  Cebu City (Philippines)
    Current Employee - Ops Sup in Cebu City (Philippines)

    I have been working at ePERFORMAX full-time for more than 5 years

    Pros

    people, benefits, salary, compensation, experience.

    Cons

    there is nothing that's downside about the company

    Advice to ManagementAdvice

    be persistent.

    Recommends
    Positive Outlook
  11. 1 person found this helpful  

    Dynamic work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ePERFORMAX

    Pros

    Performance based company. Good compensation plans for agents

    Cons

    I personally did not experience a lot of opportunities for career growth. Leave credits are lower than competitiors

    Approves of CEO

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