ebookers Reviews

Updated June 16, 2015
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3.3
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ebookers President Nigel Pocklington
Nigel Pocklington
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14 Employee Reviews

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  1. US Centric

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ebookers full-time (More than 8 years)

    Pros

    Good people and culture

    Cons

    too political and if you are outside of the US , no room to grow


  2. Wonderful

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ebookers

    Recommends
    Recommends

    Pros

    Good salary, great working environment

    Cons

    Human Resources do not value the employees enough


  3. Great work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in London, England (UK)
    Current Employee - Anonymous in London, England (UK)

    I have been working at ebookers full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly environment
    Great benefits,
    Interesting, stimulating and rewarding work
    Flexible

    Cons

    Nothing I can think of


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  5. Helpful (1)

    A rat's cage

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Agent in Kraków (Poland)
    Former Employee - Customer Service Agent in Kraków (Poland)

    I worked at ebookers full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    free real coffee in the mornings

    Cons

    Overrated management , inexperienced kids running the show. Overly tight security control makes it seem like you are in an asylum. No deviation from the procedures allowed .

    Advice to Management

    Catch a wake-up !


  6. Helpful (2)

    Worse experience ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)

    I worked at ebookers full-time

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    You might get to travel to Orbitz's headquarters in Chicago.

    Cons

    Everything from senior leadership to salaries.

    I have never experienced a worse work environment. Politics and too much fawning over and flattering the senior leadership.

    Things are done because such and such said it, or Chicago did it, not because there is a sound reason behind it.

    No cohesion, strategy or common goals at all. Very poor management except for one or two exceptions.

    0 support from Chicago, yet, everything is dictated by them.

    The Human Resources Team should have the "human" part removed.

    No way to move up unless you are some VP's pet.

    Advice to Management

    None. They would not take it anyway.


  7. Poor training, and your every step is monitored.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - German Customer Service Agent in Dublin, Dublin (Ireland)
    Former Employee - German Customer Service Agent in Dublin, Dublin (Ireland)

    I worked at ebookers full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There is nothing positive about this company! Everything sucks!

    Cons

    Incompetent trainer and manager.
    They force you to learn a 1 year ebooker education under couple of months, if you fail you are fired!
    Bad reputation from customers.

    Advice to Management

    Company sucks.


  8. Great Company and Fantastic People

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ebookers full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful people
    Relaxed / flexible working environment
    Great benefits
    Competitive salaries
    Good office locations

    Cons

    Too much driven out of the US
    The US don't seem to "get" anything outside the US

    Advice to Management

    Listen to people lower down the chain, particularly regarding the more senior people


  9. Great opportunity,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ebookers part-time (More than 5 years)

    Recommends
    Recommends

    Pros

    Great company to work for, lots of opportunity for career growth. Trusted co-workers from various background, with both travel and technology expertises.

    Cons

    It is part of a global organisation so sometime there are barriers to getting things done quickly.

    Advice to Management

    Share more long terms vision.


  10. Friendly environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Level II IT Support in London, England (UK)
    Current Employee - Level II IT Support in London, England (UK)

    I have been working at ebookers full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Friendly atmosphere, excellent training, great team

    Cons

    In some cases difficult for traveling


  11. Best company I've worked at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)

    I have been working at ebookers full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Truly international company, flat management structure, friendly colleagues and great working environment. Not having to wear a suit also helps.

    Cons

    Nothing I can think of



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