f.y.e.

  www.fye.com
  www.fye.com

f.y.e. Reviews

Updated December 11, 2014
Updated December 11, 2014
107 Reviews
2.2
107 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
f.y.e. Chairman & Chief Executive Officer of Trans World Entertainment Corporation Robert J. Higgins
Robert J. Higgins
48 Ratings

Review Highlights

Pros
  • If music and movies are your interests you will have the opportunity to learn about new things (in 23 reviews)

  • The discounts and listening to music (in 6 reviews)


Cons
  • low pay, not a lot of growth opportunities (in 12 reviews)

  • Upper Management does not realize that their Lower Management is destroying the company (in 11 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good when you're a young student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at f.y.e. part-time (more than 3 years)

    Pros

    I worked here as a student. The hours are good because you can work part time and they will work with your schedule. The pay is minimum wage and there are no benefits, but the job will keep you busy, even during slow periods.

    Cons

    Upper management keeps stores highly competitive. They don't show much appreciation to good employees and they don't seem to have a desire to invest in good employees or hire from within. This company seems to care much more about money than the welfare of their employees.

    Advice to ManagementAdvice

    Hire from within, treat employees with respect.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Good at drivers? Doesn't matter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Part Time Sales Associate in Winston-Salem, NC
    Former Employee - Part Time Sales Associate in Winston-Salem, NC

    I worked at f.y.e. part-time (more than an year)

    Pros

    Fun job if you enjoy music/movies. Great for those seeking PT.

    Cons

    Driver based BUT no matter how good you are, they'll get rid of you for shady reasons. The company is a scam and takes advantage of the mentally disabled/elderly.

    Advice to ManagementAdvice

    Don't fire honest, good working folks for having their personal items stolen from the backroom :))

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Struggling Industry

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at f.y.e.

    Pros

    Great environment. Fruitful experiences with customers

    Cons

    Low pay. Intense pressure from corporate because of the struggling industry. Strict rules. Sneaky membership sales

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Not a bad place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Easton, PA
    Former Employee - Sales Associate in Easton, PA

    I worked at f.y.e. part-time (less than an year)

    Pros

    The employees are really friendly. The job is pretty easy and interesting. Its hard to get a non seasonal job here.

    Cons

    Selling the membership passes were really hard considering it was hard to believe in them. For 15 dollars a month, its not worth it.

    Advice to ManagementAdvice

    Backstage passes should be a lower price.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Great company if you have the right team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Assistant Manager in Jersey City, NJ
    Current Employee - Senior Assistant Manager in Jersey City, NJ

    I have been working at f.y.e. full-time (more than 5 years)

    Pros

    Its a great company in the entertainment world of DVD's and CD's and the environment is great to be in. The company doesn't demand much from you, its actually pretty reasonable amount of work if you have a good team to work with. Its gets a bit crazy during the winter season but which retail doesn't.

    Cons

    Key word here is TEAM, from associates to management if you don't have a great communication among your team this work flow can be the worst place you would want to work for. There is a lot of things that need to get done in little time (all year long, just much crazier during winter), so if you have a bad team expect to a bad experience with this company.

    Advice to ManagementAdvice

    Benefits are ok, you get 80 hours vacation (2 weeks) about 40-80 hours of Paid time off and 120 of sick time off(which in order to use it you have to sick more than 3 or more days with a doctors note letting them know why you were so sick that you couldn't work those days if not they take it from your PTO.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Terrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Gainesville, FL
    Current Employee - Sales Associate in Gainesville, FL

    I have been working at f.y.e. part-time (less than an year)

    Pros

    The discount was pretty good

    Cons

    hired too many employees without enough hours, management had no idea what they were doing

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at f.y.e. part-time

    Pros

    Great co-workers and fun, high energy-environment.

    Cons

    The same songs loop all day (monotonous after 2 hours). Pressured to high-pitch customers at desk.

    Advice to ManagementAdvice

    Management could do better to train staff at sales. Many associates are uncomfortable pressing customers to buy. They could do better if they understood more about selling.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Not enough incentive to want to push sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Second Assistant Manager in Montgomery, AL
    Former Employee - Second Assistant Manager in Montgomery, AL

    I worked at f.y.e. part-time (more than an year)

    Pros

    Music, fun employees and customers.

    Cons

    The BSP Promotions don't count towards much of anything other than making sure you keep your job.

    Advice to ManagementAdvice

    Don't force your employees to sell something they morally can't do.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Awesome company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Part Time Sales Associate in Wilkes-Barre, PA
    Current Employee - Part Time Sales Associate in Wilkes-Barre, PA

    I have been working at f.y.e. part-time (more than 3 years)

    Pros

    Great sales training, flexible hours, awesome management and other work associates, getting to work with music and movies, which I am passionate about, great relaxed atmosphere

    Cons

    Strong push towards sales, but no commission to prompt doing better than what is required. Can get extremely busy at points and not much time to take a second to relax.

    Advice to ManagementAdvice

    Keep doing what you're doing

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Very Much a Top Down Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at f.y.e. full-time

    Pros

    Product can be enjoyable, as the company moves further away from physical media, stores are getting stocked with more unique items.

    Cons

    Far too many tasks that distract from selling, dated storefronts and fixtures, too many aggressive sales contests for products/services that have been pushed on customers for too many years (free magazine trials, free loyalty card trials, etc) Very much a top down company, communications coming from corporate office are at times demeaning - communications often start with "congratulations...your store has been selected for... (the following new task with which we won't give any extra payroll to execute and still keep the current work load at maximum).

    Advice to ManagementAdvice

    Get out of the corporate office and work the stores doing all the tasks you send down and additionally sell all the "free" trials to loyalty and magazines and perform to the level that is expected of the field employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

f.y.e. Photos

Work at f.y.e.? Share Your Experiences

f.y.e.

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.