hhgregg

www.hhgregg.com

hhgregg Reviews in Charlotte, NC

Updated January 5, 2015
Updated January 5, 2015
530 Reviews
2.1
530 Reviews
Rating Trends

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Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
312 Ratings

Review Highlights

Pros
  • Great company to work for and great opportunity to make good money (in 24 reviews)

  • Decent employee discount (if the product has any money in it) (in 49 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 28 reviews)

  • Its retail, long hours with very little reward or just enough of a reward to keep you afloat (in 56 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales Associate in Charlotte, NC
    Current Employee - Appliance Sales Associate in Charlotte, NC

    I have been working at hhgregg full-time

    Pros

    Commission job and able to work overtime

    Cons

    Bad location not enough buyers

    Advice to ManagementAdvice

    Try to relocate our store

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Company could care less about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronics Sales Associate in Charlotte, NC
    Current Employee - Electronics Sales Associate in Charlotte, NC

    I have been working at hhgregg full-time (more than a year)

    Pros

    Cost discount
    Un-capped commission
    Make 7k if you are decent at sales from nov-dec

    Cons

    No negotiating power, vacation is earned very slowly. 100% commission
    Hard to make more than 2500/m most of the time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Once Great, now not so much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at hhgregg full-time (more than 5 years)

    Pros

    Flexible schedule, other sales people and support staff, and decent income potential.

    Cons

    Upper management, advancement potential, the way they treat there sales and support staff, turnover of good people to not so good people, training, and product selection.

    Advice to ManagementAdvice

    Stop hiring people from companies that went out of business or going out of business. Look at long term stability and not just short term for shareholders. Stop using 3rd party service's, the best advertising you can have is a marked hhgregg delivery truck driving through your neighborhoods. Take time to read these reviews and focus on making your staff happy. Happy staff equals happy customer.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    they dont care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Charlotte, NC
    Current Employee - Sales Consultant in Charlotte, NC

    I have been working at hhgregg full-time (more than a year)

    Pros

    There are no pros except for the merchandise discount

    Cons

    Managers are liars...the employment postings are misleading..pay is horrible...company is CHEAP. no wonder they are debt free. They don't even have internet speed above dial-up for work purposes.

    Advice to ManagementAdvice

    listen to your teams and pay better. the charlotte area is about to get a competitor and they will loose everyone that works for hh.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    I enjoyed it. Was a fun place to work. Training was good and i worked with good people in my store.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Charlotte, NC
    Former Employee - Sales Associate in Charlotte, NC

    I worked at hhgregg (more than 3 years)

    Pros

    Great training....great opportunity to build customer base. I made decent money the entire time I worked there. I enjoyed working with customers.

    Cons

    Pay was beginning to get smaller as we starting competing with other retailers even more includeing competing with the web.

    Advice to ManagementAdvice

    need better pay when prices are falling. I sold video which we saw our prices each year get less and so did our pay.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Concord, NC
    Current Employee - Sales Associate in Concord, NC

    I have been working at hhgregg full-time (less than a year)

    Pros

    management will do anything for you

    Cons

    coworkers are "bullies", coworkers steal sales in a commision based enviroment, coworkers lie to get you fired if they dont like you

    Advice to ManagementAdvice

    clean up your crew

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8. 2 people found this helpful  

    Terrible Managed Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Consultant in Charlotte, NC
    Former Employee - Sales Consultant in Charlotte, NC

    I worked at hhgregg full-time (more than 5 years)

    Pros

    None really ,but co-workers will be missed after being around them so much.

    Cons

    Long Hours, Very little profit in products ,meaning low pay for sales associates, company makes all the profit up front. Management is terrible,starting up top with the owner/ ceo. In store Managers are terrible and ill from working 70 hours with little pay. This Company will fall fast when it starts falling in a few years because of so poorly operated. All of above translates to awful customer service in every store. 70 % of customers hate hhgregg. Just ask a few.

    Advice to ManagementAdvice

    Spend time in every store talking to employees,not your Managers. Stop treating employees like they don`t matter. Stay away from computer reading your emails from your bosses and wait on customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Always a learning experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Merchandiser in Matthews, NC
    Current Employee - Customer Service Merchandiser in Matthews, NC

    I have been working at hhgregg full-time (more than 5 years)

    Pros

    I love interacting with the customers.

    Cons

    I have to work nights and weekends.

    Advice to ManagementAdvice

    n/a

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good Company, Disrespectful Store and Regional Manager, treat sales force like a commodity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at hhgregg full-time (more than a year)

    Pros

    Ability to negotiate sales prices with customers allowing you to close more sales if you have strong people and negotiating skills. Growing company, so good opportunity to advance into management if you have desire and what it takes to manage people.

    Cons

    Sales commissions are lower than what you can earn at Sears for same sales volumes by about 1%. At HHgreg we call it commission control, corporate plays with cost to the store on what appears to be almost a daily basis so profit changes continuously therefore effecting your commissions payed on profit.

    Advice to ManagementAdvice

    To corporate, your store managers are in fear for their jobs every time a regional manager walks in the store forcing the store manager to over micro manage sales staff and making everyones life miserable. When you have miserable sales people who are the face of your business, that is a direct reflection of your company to customer who interact with your sales force. Get your sales force excited (genuinly) and they will excite your customers into committing to more sales.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    ok job. promises promises promises......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at hhgregg full-time (less than a year)

    Pros

    Low stress and competitive. There are some very uneducated employees and they need more formal training. The entry/starting training is horrible as is the pay.

    Cons

    Pay is not that good. Considering the hours you put in during the holidays, the pay could be much better. To make more than the mid $30's you must be very marketable.

    Advice to ManagementAdvice

    The lies need to stop. Stop overpromising. Constant changing of price tags is absurd. I understand sales happen, but changing tags 2-4 times a week is ridiculous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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