hhgregg Reviews

Updated September 15, 2014
Updated September 15, 2014
463 Reviews
2.2
463 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
274 Ratings

Review Highlights

Pros
  • You have the potential to make good money (in 23 reviews)

  • Most coworkers are good people, price points are good, excellent employee discount (in 41 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 25 reviews)

  • You will work every weekend and long hours through out the week (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good company to work for. Great discount an flexible hours.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate  in  Hilliard, OH
    Former Employee - Warehouse Associate in Hilliard, OH

    I worked at hhgregg part-time for less than a year

    Pros

    Employee discount, new electronics, and easy work.

    Cons

    Working holidays and cannot move up.

    No opinion of CEO
  2.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales  in  West Palm Beach, FL
    Current Employee - Appliance Sales in West Palm Beach, FL

    I have been working at hhgregg full-time for more than 3 years

    Pros

    You have a chance to make alot of money. Great employee discount and they sale you up to become a great salesman

    Cons

    one of the challenges of working at hhgregg is the long retail hours and sometime the manager.

    Advice to ManagementAdvice

    cashiers and warehouse need more hours and more workers.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    not all that great

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Pros

    alot of money to be made when its busy

    Cons

    no much can be made when its slow and are required to do alot of mundane task for time that you are not paid for

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  5.  

    Tough place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales
    Current Employee - Appliance Sales

    I have been working at hhgregg full-time for more than 3 years

    Pros

    Can make decent money. All were full time so no part timers coming in and scooping up sales and not doing side work.

    Cons

    Felt used and abused. Do not treat their employees with respect. Lots of training but it is usually at bad times and you have no choice wether to go.

    Advice to ManagementAdvice

    learn how to treat your people. I interviewed for a managers position at the proding of my store manager. Was ask why I wanted the position of Manager in training. I said I didn't. He ask me why and I told him because I saw how badly they treated their managers especially the MITs.

    Doesn't Recommend
    No opinion of CEO
  6.  

    A downward spiral for a salesman on commission from where it used to be.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  North Knoxville, TN
    Former Employee - Sales Associate in North Knoxville, TN

    I worked at hhgregg full-time for more than 3 years

    Pros

    Warranty pays ok if you can reach 1650.00 in a week. Can win products online in different ways and vendor contests.

    Cons

    Commission structure is heading in the wrong direction. Low commission on many items. Training trips take 1 of your 2 days off and get paid NOTHING! Lots of building and moving the store around all the time because warehouse can never do it. Alot of cleaning and dusting in work clothes while you burn up in the summer and the buildings are set on 75 degrees with customers complaining.Managers are short lived and quit frequently.Thanksgiving and Christmas doesn't even feel like a family holiday. CSM employees don't get paid enough along with warehouse. A great amount of things are never in stock. And always a whole lot of tagging and preparing the store daily is frustrating.

    Advice to ManagementAdvice

    Help the commission get back to where it was. If you are going to cut warehouse then get someone else to help with roll outs.Find a way to keep managers around.More items need to be in stock every day.Pay CSM and warehouse better.Pay these people for training trips when they leave town and take 1 of their days off. Less than 30 cents a mile on traveling doesn't cut it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Salespeople are nice. store looks nice. they have good products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg full-time

    Pros

    sales staff is nice and works together. They have the best sales pricing and delivery is wonderful.

    Cons

    Managers are not motivating just condescending. There is no motivation for improvement because it is a good old boys club and they all stick together. The hours are long and the money is not worth the long hours. It is sad because it could be a cool place to work if they had more traffic and management could lighten up. I think management is under a lot of corporate pressure.

    Advice to ManagementAdvice

    Treat your commission sales people like you are paying them hourly. Release them when it is slow. hold them accountable for goals and help them but don't hover over them and ask them why they did not sell each sale. Respect your salespeople and trust that they can do the job. Remember that they are commission and let them have some fun if no one is in the store after all no one is getting paid then. Keep paper for the copier and tissues in stock.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    A company in change.

    Former Employee - General Manager  in  Columbus, OH
    Former Employee - General Manager in Columbus, OH

    I worked at hhgregg full-time for more than 3 years

    Pros

    Game plan solid. More detailed training then anyone in the industry.

    Cons

    Too much turn over in upper management. Many clear tasks but no clear direction. Treats store management poorly. Low pay and too many hours. Not a family friendly company.

    Advice to ManagementAdvice

    Why do you train the best sales force and then take money out of their pockets by price matching everyone. Did you forget they're commissioned. Where the value for them to have all the knowledge and get paid like a clerk?

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Not a place for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Pros

    Decent pay at times, mainly during holidays

    Cons

    Full Commission, Constant changes, and a lot of turnover

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Worse Paying Company I ever had the displeasure working for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appliance Sales
    Former Employee - Appliance Sales

    I worked at hhgregg full-time for less than a year

    Pros

    Good first line Management, Great Co-workers made the long hours less painful

    Cons

    Company uses commission employees as free labor as they cut the hours of hourly employees to few and few hours. Have a horrible commission rate base on a ever changing Lane cost price. On average you make only
     1.5 % commission rate. You don't get paid until the product is delivered and there are not stop issues in getting the correct pay.

    Advice to ManagementAdvice

    Get OUT and fine a better company to work for. Get rid of the CEO and all upper management because they have no clue that their front line staff is the only thing that will save this company.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Company Leaders did not follow up on what was promised in job offer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MIT  in  Atlanta, GA
    Former Employee - MIT in Atlanta, GA

    I worked at hhgregg full-time for less than a year

    Pros

    Sales people are 100% Commissioned, your knowledge, Sales Skills, and ability to close the sale help determine your income.

    Cons

    The commissions on the electronics items are too small for product knowledge, and time you have to spend to close the sale, also poor inventory levels on laptops, desk tops and promotional tv's. Also if customer makes a return in two weeks its your commission has to be paid back to the company.

    Advice to ManagementAdvice

    Need more training on selling Beds and Furniture, also if you are going to sell furniture, need to have wider assortment, to apeal to female shoppers, cant all look like "man cave" furniture, manly brown and dull colors, need to remember that 80% of decisions on purchases for the home are made by females.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO

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