hhgregg

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hhgregg Reviews

Updated August 17, 2014
Updated August 17, 2014
497 Reviews

2.2
497 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
299 Ratings

Review Highlights

Pros
  • You have the potential to make good money (in 23 reviews)

  • Most coworkers are good people, price points are good, excellent employee discount (in 41 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 25 reviews)

  • You will work every weekend and long hours through out the week (in 47 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Its a Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales Manager  in  Pittsburgh, PA
    Current Employee - Appliance Sales Manager in Pittsburgh, PA

    Pros

    Good Overall People to work with, enjoyable.

    Cons

    Low Pay for the Hours, Benefits are expensive and awful, no tuition reimbursement, high turnover in management.

    Advice to ManagementAdvice

    Invest in your management and you will yield a higher return.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    lots of fun... sometimes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales  in  York, PA
    Former Employee - Home Theater Sales in York, PA

    Pros

    good pay if you get the business, minimal micro management day to day.

    Cons

    100% commission, more profit oriented than customer oriented. the have morning meetings where they attempt to indoctrinate you on selling products to people using lies and half truths. customers tend to become hostile at times because management makes you follow them around like a lost puppy and attempt to sell them things that they do not want or need.

    Advice to ManagementAdvice

    treat customers an employees with respect and not as a meal ticket

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Ok place towork if your just supporting yourself but not a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales Associate  in  Mobile, AL
    Current Employee - Appliance Sales Associate in Mobile, AL

    Pros

    when the store is busy on the appliance side its easy to clear 1500-1700 every two weeks.... im on pace for 48k this year. warranty makes the majority of your check, sell 1650 you get %22

    Cons

    management will screw you on sales....not a team workplace. Long sales hours.... there is a draw system...dont meet minimum wage based on the hours you work the company takes that money back

    Advice to ManagementAdvice

    TREAT PEOPLE WITH RESPECT AND STOP BEING SO IGNORANT AND ARROGANT.

    Recommends
    Disapproves of CEO
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  5.  

    Warehouse Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Newnan, GA
    Former Employee - Anonymous Employee in Newnan, GA

    Pros

    during the holidays great hours,

    Cons

    throughout the year gets real slow and boring

    Advice to ManagementAdvice

    Have respect for employees, have rules stick to them, be more appreciative of your job and your employees

    Recommends
  6.  

    Okay for a Pit Stop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Baltimore, MD
    Current Employee - Manager in Baltimore, MD

    Pros

    Nice percentage of commission payout; Good product selection. nice training plan

    Cons

    No follow up or support afterwards; No competitive management salaries.

    Advice to ManagementAdvice

    Stop trying to balance so many different projects and find a focus and stick with it for more than a few months; If you want improvement in categories find a better way to drive traffic, you cant know business is slow but still expect to move volume without getting people in

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    What once was a great company is now appears to be crumbling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    Pros

    When the money is good the job is ok.

    Cons

    200 hours a year of unpaid training. Poor management at store level. Lack of interest in my location from corporate. Overcrowded sales floors make it hard to flourish.

    Advice to ManagementAdvice

    Hire managers that are over 21 to manage aging sales staff. Stop overcrowding the sales floor and assign hours to associates based on sales incentives.

    Approves of CEO
  8.  

    If you like confusion and hidden job duties, this is your place to shine.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate  in  Cincinnati, OH
    Current Employee - Sales Associate in Cincinnati, OH

    Pros

    Pay plan for sales associates, discount and one hour lunches, wish there was more. For the most part, the sales and support staff are hard working and good people.

    Cons

    No clear company direction. It appears all of the former Sears executives and senior management team are now driving this company downhill as well. The upscale and premium appeal the company has announced internally isn't supported fully within the stores. However, we do have a few nice television commercials, but our stores do not embrace the same quality we are conveying to our customers. Our stores looks like a slightly (just slightly) upscale Odd Lots. You can't tell someone your different and not deliver. Speaking of delivering, it's a cluster. If the shareholders knew it took our delivery teams a minimum of two deliveries to get one item to the customer in most cases, they'd be less inclined to change the roles of every none management associate to increase the bottom line. We now have 100lb girls loading up 70 inch TV'S and refrigerators in addition to their normal customer service duties, for less hours and the same pay. Warehouse associates are now expected to be full on customer service representatives in addition to their already taxing roles, again for no additional pay and less hours. The phrase you hear, which must be a part of manager training, if you complain the least bit about being overworked for no extra pay and less hours is: "if you don't like it, you can choose to work elsewhere." How classy.

    Advice to ManagementAdvice

    Learn to put the horse before the cart. Give the customers and associates something to look forward to at the end of the day. Remember "inspire and delight?" Let's make it more of a catch phrase. Oh yeah, stop being like every other retailer and do business the way it was intended originally. If not, continue to make videos telling your associates of all the great things to come and fail to come through. Henry Harold didn't build his business by operating this way.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Worst management staff in the world, favoritism for promotions,housing sales for stupid reason,fight with co workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Sales  in  Philadelphia, PA
    Former Employee - Electronic Sales in Philadelphia, PA

    Pros

    Commission used to be great now there is not much margin in the items company is hiding real buying price and profit margin to employees so employees get paid less n company can keep more money. Biweekly pay is good. If you are great at selling insurance than only you can get decent living.

    Cons

    Lots of stress starts with management to do work that you dont get paid on like putting out 100 tags taking old ones cleaning tables with spray like you are cleaning lady enforcing policies and. Rules about commission splits which changes everyday depending on favoritism. Negotiating prices to close sales sometimes manager gives you hard time for few bucks and after hours of work waiting in line for your turn customer walks over few bucks despite of lots of profit still in item you cant do anything coz manager mood wasn't good or he didnt like you. Managers impose there power not support for team. Worst things are housing of commission for no or silly reason after working for several hours managers house commission which means you dont get paid on exa 3000 dollar sale company still get its money manger still gets his bonus but sales person suffers. Also when it comes to spilling sales its nightmare you literally have to fight with other sales people for you hard earn money agian manager may get involve rather than helping he will choose favoritism or threatens to house sale so no one but hhgregg n him benefits. Lots of stress and lots of 10 to 12 hour shifts with flooded floor. Lot of other corny things. One more you have to get 1650 in insurance inorder to get your 22% commission or your pay check stinks. If you are good at selling insurance or if you looking for 25000 to 30000 its right company. Best ppl at hhgregg no 1 guy in eastcoast makes around 73000 a year after so get an idea if its right commission for you on interview manger will say ya you can make up to 100000 its lie. Very hard to move up in company.

    Advice to ManagementAdvice

    Focus on employes and have some rules in place for splits in sales get rid of commission housing from employees stop robbing your employees ,stop favoritism, promote people who perform not just anyone who gm thinks he is cool lets promote him.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Underappreciation of staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Merchandiser  in  Mooresville, NC
    Former Employee - Customer Service Merchandiser in Mooresville, NC

    Pros

    When real work had to be done, it was fine.

    Cons

    Lots of meaningless busy work

    Advice to ManagementAdvice

    Give better pay and develop better planning, scheduling, and logistics.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Easy job but very little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Associate  in  Murfreesboro, TN
    Former Employee - Warehouse Associate in Murfreesboro, TN

    Pros

    Flexible scheduling if you've been there a while. Jobs are pretty easy. Commissioned salesman can make a lot of money if you don't mind stepping on some toes.

    Cons

    The pay is bad. Hourly associates get paid just barely above minimum wage and don't get decent raises. The raises don't even cover cost of living increases. Salaried managers are paid little compared to competitors. HHGregg used to promote from within. Now they don't do that often. The benefits are awful. Not worth even having.

    Advice to ManagementAdvice

    One more manager per store would be ideal. Invest in your employees and they'll invest in you.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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