hhgregg

www.hhgregg.com

hhgregg Reviews

Updated January 28, 2015
Updated January 28, 2015
529 Reviews
2.1
529 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
312 Ratings

Review Highlights

Pros
  • Great company to work for and great opportunity to make good money (in 24 reviews)

  • Decent employee discount (if the product has any money in it) (in 49 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 28 reviews)

  • Its retail, long hours with very little reward or just enough of a reward to keep you afloat (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Chicago, IL
    Current Employee - General Manager in Chicago, IL

    I have been working at hhgregg full-time (more than 5 years)

    Pros

    The atmosphere and great associates to work with

    Cons

    Hours worked is a lot over the holidays just like any retailer

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great co-workers and managers, just not a place to take home a healthy wage.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hhgregg

    Pros

    great employees and managers, long lunch break

    Cons

    Pay is dismal at the Niles store becasue of the lack of customers.
    Hours can be long and with the draw system, very little money to be made.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Long hours commission pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronics Sales Associate in Huntsville, AL
    Former Employee - Electronics Sales Associate in Huntsville, AL

    I worked at hhgregg

    Pros

    Learn great skills to help with any career

    Cons

    Low customer volume, items with little to no profit

    Advice to ManagementAdvice

    Great management keep it up

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    A degree, loyalty and hard work only keeps you at hourly pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hhgregg

    Pros

    Exceptional training programs for sales and hourly staff

    Cons

    No room for mobility within the company
    Constantly changing managerial staff making it impossible to establish relationships & build workplace reputation

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Gradually Increasing Decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg part-time (more than 3 years)

    Pros

    Motivated sales people can make a decent amount of money.
    Current store management is flexible with hour requirements of other job.

    Cons

    - Rules are "Flexible" at manager's discrection; will hold one person accountable while allowing favorites to slide.
    - 100% commission pay structure is no longer great as HHGregg takes away SPIFs and artificially raises the "landed" cost of products to avoid paying the personnel who are actually selling the product.
    - Upper management allows unmotivated and incompetent store-level managers to stagnate or rotate despite years of poor performance.
    - Corporate management rehashing old, washed-up ideas that failed at their previous employers (Sears) as well.
    - No real advertising plan. It is rare to see HHGregg ads, almost as if they expect a brick and mortar store to not only survive, but thrive and expand based off of word of mouth alone.
    -

    Advice to ManagementAdvice

    - Hire innovators.
    - Make more a focus. Happy Salespeople are productive sales people. The customers can tell if the sales people are happy and are much more likely to purchase from a happy an positive sales person.
    - Technical competence is worthless in management and customer service if you cannot be friendly and polite with the customer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Commission only sales. Managers expected workers to merchandise the sales floor, but only some would.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theatre Specialist in Cleveland, OH
    Former Employee - Home Theatre Specialist in Cleveland, OH

    I worked at hhgregg full-time (less than a year)

    Pros

    Management allowed me to work extended hours in order to attempt to get more sales. Allowed for an hour lunch. Pushed for sales people to be knowledgeable about products by offering a training website.

    Cons

    Sales people steal each others sales. In order to make any money you had to sell warrantees that were expensive and not a great value for the customer. Products that customers want to buy have no commission associated with them. Systems for delivery and warehousing upset customers causing them to cancel orders and not come back. Stores do not keep enough stock of products.

    Advice to ManagementAdvice

    Stock more products in store warehouse or central distribution center.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Company could care less about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronics Sales Associate in Charlotte, NC
    Current Employee - Electronics Sales Associate in Charlotte, NC

    I have been working at hhgregg full-time (more than a year)

    Pros

    Cost discount
    Un-capped commission
    Make 7k if you are decent at sales from nov-dec

    Cons

    No negotiating power, vacation is earned very slowly. 100% commission
    Hard to make more than 2500/m most of the time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Once Great Company Reduced to a Corporate Sham

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at hhgregg full-time (more than 5 years)

    Pros

    Not much to speak of, here

    Cons

    Too many to list

    Advice to ManagementAdvice

    Internal Customer service is a thing.
    Staff your stores with more managers.
    Spending a little isn't a bad thing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Five years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Dayton, OH
    Former Employee - Sales Associate in Dayton, OH

    I worked at hhgregg full-time (more than 5 years)

    Pros

    Really get your feet wet in sales and quickly. Good people for the most part still there. Excellent job for college student making decent money while working hard and learning corporate America.

    Cons

    Every manager is different. Most stores will not keep the same GM over a year so it is hard to keep the morale flowing. Commission got lower every year on product... much lower. Warranties are hard to believe in so then for hard to sell unless you are appliances or used car sales grime. Upper management is probably the worst thing about the company. Mostly has beens from circuit city and sears who obviously did not deserve s second chance. Horrible hours and expected manual labor will run anyone good at sales out.

    Advice to ManagementAdvice

    Too late truthfully. Only good salesman left there are the ones to dumb to get out.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great company with benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Buckhead, GA
    Current Employee - Sales Associate in Buckhead, GA

    I have been working at hhgregg full-time (less than a year)

    Pros

    Great support from management

    Cons

    Commission based
    Only busy during holidays

    Advice to ManagementAdvice

    NA

    Recommends
    Positive Outlook

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