hhgregg Reviews

Updated June 29, 2015
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hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
377 Ratings

Pros
  • If you study the product and go after it you will make good money here (in 24 reviews)

  • The employee discount was great on some stuff (in 49 reviews)

Cons
  • Zero respect for work-life balance (in 28 reviews)

  • Long hours working shifts where no customers are present (in 56 reviews)

More Pros and Cons

653 Employee Reviews

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  1. Helpful (1)

    Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Charlotte, NC
    Current Employee - Sales Associate in Charlotte, NC

    I have been working at hhgregg full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Excellent product discount. Solid benefits for full-time sales staff. Formerly excellent commission sales structure. Now seemingly working the kinks out of a new commission structure. A company that really wants it.

    Cons

    New commission structure is not as good as old one, but they seem to be trying to fix it in order to please the professional sales staff. Not enough support staff, would rather not handle non-paying opps duties.

    Advice to Management

    Just let me sell. Don't get too cute with every little detail of a sale. Teach other salesman how to sell profitably and not just cut to close.


  2. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg

    Pros

    Good place to start for sales experience.

    Cons

    Draw system also work life balance

    Advice to Management

    Learn to balance the upper level and lower level management more vs. Micromanaging


  3. Helpful (1)

    Sales manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Indianapolis, IN
    Current Employee - Sales Manager in Indianapolis, IN

    I have been working at hhgregg

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Small company, very versatile in company initiatives.

    Cons

    Need to figure out correct balance of hourly employees

    Advice to Management

    Listen to your store level employees,
    We understand you can't make everyone happy, but continue to reach out to the stores and take action on key suggestions & complaints and moral will go up.


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  5. Helpful (1)

    Good place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Associate in Gastonia, NC
    Former Employee - Senior Sales Associate in Gastonia, NC

    I worked at hhgregg full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They provide very good product knowledge and give you opportunities to make high sales volume as far as retail goes they are good company. I enjoyed working there I gained a lot of retail Knowledge.

    Cons

    The only Drawback that I wish to comment on is The draw system that they have If you have a couple of bad weeks of commission the draw payback can affect you substantially. Most of time if you are a good sales person you can out of draw fast .

    Advice to Management

    Try and Trust your veterans to teach others and try not to micro manage everyone.The company has a successful business plan that is hands down better than the competition.


  6. Fluctuations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Great way to build customer service skills

    Cons

    They change things for the worst in some ways

    Advice to Management

    Question is what shouldnt i say


  7. Helpful (2)

    Great job if they would make a small adjustment to compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Theater Sales Associate
    Former Employee - Home Theater Sales Associate

    I worked at hhgregg

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Honestly, it's the easiest Job I could imagine. I made money by standing around all day, talking to people about how awesome new technology was. If they liked it, they occasionally bought it.

    Cons

    I have a hard time believing that the draw system is legal. Commission percentages are pretty low on most of the items sold in the store. Appliances almost universally have a decent payout, where only the most expensive electronics have any sales value.

    There's also some frustration inherent in the design of electronics retail, in that the prices are disproportionate to the features, and the technology moves quickly enough that nearly everyone you talk to has no understanding or care for the benefits of higher end electronics,

    It's your job to convince them, of course. But it's hard to explain the benefits of a higher quality panel, better contrast levels, local dimming, or other features when the entire store is set to Golf 24/7. Any television of any brand or quality can depict a sea of green with spots of tan with a similar level of accuracy.

    The end result is that you'll either be forced to spend an hour explaining the difference between the $300 32" tv and the $279, or you'll spend the same amount of time discussing the benefits of a really nice tv, only for them to choose the off-brand tv next to it that's half the price, because at that time, on that channel, both TV's have a similar enough screen.

    You'll also occasionally be forced to sell an item that you know will break in the first year (possibly even the first month) because you see people bringing in broken ones on a regular basis, but you can't explicitly say that because you're not supposed to badmouth any brand, and you can't talk the customer off of the product due to it's abnormally low price.

    Advice to Management

    Truthfully, the biggest problem with this company is the draw system. If you don't make enough money to cover it, you're given the money, but you have to pay it back later. If you get into a slump, the issue can quickly compound into oblivion. If you're going to force someone to work in your store 50+ hours a week, you have an obligation to at least pay them a minimum wage and not force them to pay you back if they have a bad week or two.


  8. Helpful (3)

    Terrible place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Cincinnati, OH
    Current Employee - Sales Manager in Cincinnati, OH

    I have been working at hhgregg full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    NOT a lot of good here anymore. Every year it takes another turn for the worst.

    Cons

    Corporate finds every way they can to rise your bonus. Bonus structures have changed 4 times in 3 years with no notice. Also they ship your store broken tv's and write then off against your store's shrink. Again to take your bonus.

    Advice to Management

    Pay the managers more and work them less hours.


  9. Helpful (3)

    Pay Restructure Looks to Be the End

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Electronics Sales Associate
    Current Employee - Electronics Sales Associate

    I have been working at hhgregg full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The ability to control most of paycheck is the greatest asset of the job. It weeds out the people who want to make money and those who do not. Which in return can also make you more money.

    Cons

    Horrible scheduling grid. Expect to work every weekend because it is a must to maintain a good check. Plenty of busy work that takes you away from selling. The company changes fundamentals every 6 to 12 months.

    Advice to Management

    Stop hiring people that tank other companies to run yours. Looking at you Circuit City and Sears.


  10. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales/Warehouse in Lafayette, IN
    Former Employee - Sales/Warehouse in Lafayette, IN

    I worked at hhgregg (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Full time work adn you will meet alot of different people. If positions open up they normally try to hire from within. HHgregg is all over the place so you can move and still have a job if there is an opening.

    Cons

    If you work on the delivery side expect to put in real time and hard work

    Advice to Management

    NA


  11. Helpful (1)

    Great for part time work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hhgregg part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Some of the best reasons to seek employment here is because of the flexibility that is offered! You can find any schedule your looking for!

    Cons

    Sometimes the customers that come in the store can really get on your nerves to the point you might want to argue, but other than that everything else is great!

    Advice to Management

    Management needs to be recommended a personal development course on proper leadership and how to effectively communicate with employees to keep morale up!



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