hhgregg

www.hhgregg.com
Employer Engaged

hhgregg Reviews

Updated February 26, 2015
Updated February 26, 2015
547 Reviews
2.1
547 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
316 Ratings

Review Highlights

Pros
  • Great company to work for and great opportunity to make good money (in 24 reviews)

  • Decent employee discount (if the product has any money in it) (in 49 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 28 reviews)

  • Its retail, long hours with very little reward or just enough of a reward to keep you afloat (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great part-time retail experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Pros

    flexible hours
    good pay compared to hourly retail

    Cons

    There are periods where business is slow and the paychecks are slim

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Pros

    Constant learning environment for employees

    Cons

    Hours not always commensurate with salary

    Recommends
    Neutral Outlook
  3.  

    Commission retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg

    Pros

    Typical retail hours but pay based on commission. Good products and prices. Co-workers were great. Training was adequate.

    Cons

    Management at time not in touch with sales associates. Work culture at times had a feel of "favoritism".

    Advice to ManagementAdvice

    Nothing at this time.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Ups and downs. It's commission retail.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Pros

    Your paycheck is limitless. You determine how much you will make. There are no caps and the people are great.

    Cons

    The downside to working at hhgregg is, if the traffic is down, the floor is slow then how can you make money. It's almost impossible.

    Recommends
    Positive Outlook
  6.  

    Good and bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at hhgregg full-time

    Pros

    Lots of locations to transfer to

    Cons

    State how much they care about you having a family life, but then expect you to work crazy amount of hours with no extra pay

    Advice to ManagementAdvice

    Better training would be nice

    Doesn't Recommend
    Neutral Outlook
  7.  

    Its okay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Pros

    Potential to earn lots of money.

    Cons

    Straight commission. Long hours. Black Friday.

    Doesn't Recommend
    Negative Outlook
  8.  

    Very disappointing place of employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at hhgregg

    Pros

    Dealing with cool items, possibility of making lots of money, most customers are nice and respectful, you get to watch TV or play games on the computer when you're slow

    Cons

    If associates have been employed at the store for any decent length of time they will vulture all your customers because they have already dealt with that customer. If you don't make enough commission company will loan you money to pay your check, but you have to pay that back.

    Advice to ManagementAdvice

    Need to find a better way to convey training to new associates. Need to focus on different areas for sales instead of just TVs and refrigerators.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Not a company you can stay at longterm

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appliance Sales Associate in Niles, IL
    Former Employee - Appliance Sales Associate in Niles, IL

    I worked at hhgregg full-time (less than a year)

    Pros

    The people. I met some of the most amazing people. I went in there with very lil friends and walked out with many... also the knowledge. Couldn't tell you a thing about appliances or sales before walking in there and learned a whole bunch. putting it on my resume has been great & very helpful.

    Cons

    The gap between hours and pay is the biggest. You often find yourself standing around for 9-10 hour shifts (12-14 around the holidays) for a minimum wage check every 2 weeks. There's something extremely off about their pay system there. You will NEVER MAKE what you think you're going to make. The percentages are so horrible! The company makes the money for your hard work.

    The favoritism (at least at my store) was outrageous. If you're not liked by the management from day one expect to be treated extremely unfairly. You often find yourself feeling like you're back in high school. Managers will go on lunch with the employees they like, extend their lunch/cigarette breaks, not say a word when they are late or call off, etc. Do not expect the same if you are not in their little group.

    Advice to ManagementAdvice

    Fix your pay system! There is NO money there!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Poor communication, lack of management support

    Former Employee - Home Theater Sales in Asheville, NC
    Former Employee - Home Theater Sales in Asheville, NC

    I worked at hhgregg full-time (less than a year)

    Pros

    I liked the atmosphere and the friendly coworkers. When it was busy, the time went quickly. Learned a lot

    Cons

    Commission vs. Draw at minimum wage, poor communication from management staff

    Advice to ManagementAdvice

    Better communication and training

    Doesn't Recommend
  11. 1 person found this helpful  

    Gradually Increasing Decline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg part-time (more than 3 years)

    Pros

    Motivated sales people can make a decent amount of money.
    Current store management is flexible with hour requirements of other job.

    Cons

    - Rules are "Flexible" at manager's discrection; will hold one person accountable while allowing favorites to slide.
    - 100% commission pay structure is no longer great as HHGregg takes away SPIFs and artificially raises the "landed" cost of products to avoid paying the personnel who are actually selling the product.
    - Upper management allows unmotivated and incompetent store-level managers to stagnate or rotate despite years of poor performance.
    - Corporate management rehashing old, washed-up ideas that failed at their previous employers (Sears) as well.
    - No real advertising plan. It is rare to see HHGregg ads, almost as if they expect a brick and mortar store to not only survive, but thrive and expand based off of word of mouth alone.
    -

    Advice to ManagementAdvice

    - Hire innovators.
    - Make more a focus. Happy Salespeople are productive sales people. The customers can tell if the sales people are happy and are much more likely to purchase from a happy an positive sales person.
    - Technical competence is worthless in management and customer service if you cannot be friendly and polite with the customer.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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