hhgregg

  www.hhgregg.com
  www.hhgregg.com

hhgregg Reviews

Updated December 16, 2014
Updated December 16, 2014
509 Reviews
2.1
509 Reviews
Rating Trends

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hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
302 Ratings

Review Highlights

Pros
  • Great company to work for and great opportunity to make good money (in 24 reviews)

  • Decent employee discount (if the product has any money in it) (in 49 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 28 reviews)

  • Its retail, long hours with very little reward or just enough of a reward to keep you afloat (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Strangely relaxed environment but a terrible company over all to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronics Sales Associate in Clearwater, FL
    Former Employee - Electronics Sales Associate in Clearwater, FL

    I worked at hhgregg full-time (more than 3 years)

    Pros

    Flexible schedule, pretty good discount, no (real) consequences to anything, pay can be decent if you take the time and effort to learn your products (or you can just lie, that works too).

    Cons

    The company as a whole is pretty spineless. They have policies that everyone talks about but never enforces (both with employees and customers). In addition many people have very twisted values and take sales from other employees which of course management does nothing about.

    The management is literally encouraged to know as little as possible and to rely on everyone else, mostly the hourly staff. Management refuses to be involved in customer interactions (both problems and sales) and expects everyone else to handle it. The managers in training are treated terribly.They are not given proper training and are usually thrown to the wolves for the hourly staff to train.

    As far as sales go the commission structure is constantly changing, typically in a negative way. Many of the products the company sells have no profit in them so you make at best $4. The weekly training's are a joke. They are often times skipped in favor of hanging out (or whatever management does before the store opens). There are also quarterly mandatory unpaid day long training's that you are expected to attend on your day off.

    Advice to ManagementAdvice

    Educate your staff on how to sell products and service plans without lying. Also, stop pretending like
    And for the love god, please listen to your hourly staff! They put up with a lot to make your lives easier with no appreciation.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Variable commissions, abysmal pay for hourly and salary

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at hhgregg full-time (more than 3 years)

    Pros

    Depending on the store you're in, commission sales positions can be extremely lucrative. Many sales associates make $70,000 or more for selling TVs and appliances. With it being a retail job, it's easy to get your foot in the door with little to no experience. No college degree required.

    Cons

    If you're in a low volume store in a crappy area, you won't make good commissions. Any non-commission associate gets screwed on their pay. Hourly warehouse/customer service reps are paid less than they'd make at McDonald's and are worked MUCH harder. Manager pay requires you to make bonus for it to be at all worthwhile. Bonus is based on your performance compared to the previous year. So if your store did really well last year, say goodbye to bonus this year. I was regularly making less as a manager than many of my sales associates. This is compounded by the fact that prices and profit for products across the board are dropping every year making it even harder to hit your goals. It's retail, so hours are obviously terrible, but HHGregg tries to compete with the big retailers like Best Buy and Walmart with a quarter of the work force. This means sales associates are regularly scheduled for 45 or more hours and managers are regularly scheduled 50+. This increases pretty dramatically during the holidays.

    Advice to ManagementAdvice

    Take better care of your non-commission employees. Hourly associates and managers are asked to take on a LOT of responsibility and they aren't compensated anywhere near what they should be. This leads to high turnover and sub par performance. The good employees won't stick around because they're not paid what they're worth. The employees that are ok with their pay aren't going to be the ones that you want to keep.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Customer Service Merchandiser

    Former Employee - Customer Service Merchandiser in Downingtown, PA
    Former Employee - Customer Service Merchandiser in Downingtown, PA

    I worked at hhgregg part-time (less than an year)

    Pros

    They hired me for just a summer which was much appreciated. Pay was decent (a little above minimum wage) and the work was fairly easy, if not boring.

    Cons

    Had to stand for long shifts with barely any breaks and some of the management was creepy. Retail just sucks in general. They kind of just threw me out there without any training, but it wasn't hard.

    Advice to ManagementAdvice

    Let the CSMs have chair!

    Doesn't Recommend
    No opinion of CEO
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  5. 1 person found this helpful  

    Competitive wages for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lexington-Fayette, KY
    Current Employee - Sales Associate in Lexington-Fayette, KY

    I have been working at hhgregg full-time (more than 8 years)

    Pros

    Earn what you work for.

    Cons

    Long hours not family friendly.

    Advice to ManagementAdvice

    Take better care of customers and your employees.

    It's one thing to take care of the company's interest, but at what cost to the customers and employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 6 people found this helpful  

    Rewarding but stressful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Birmingham, AL
    Current Employee - General Manager in Birmingham, AL

    I have been working at hhgregg full-time (more than 10 years)

    Pros

    Can be part of a great team if your management team knows what they are doing and wants to sell product the right way

    Cons

    Large work load, not enough time in the day, dealing with all the mess ups that happen with inventory, stock and deliveries.

    Advice to ManagementAdvice

    to much focus on just hitting the numbers has created a culture vacuum in the company, it's not what it was, also, we need more support hours to do our jobs correctly

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    hhgregg has its up and down depening on management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales in West Palm Beach, FL
    Current Employee - Appliance Sales in West Palm Beach, FL

    I have been working at hhgregg full-time (more than 3 years)

    Pros

    there is a chance you can make great money but sometime you dont

    Cons

    it is a 100% commission job so it is really stressful

    Advice to ManagementAdvice

    i have none

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Motivation and knowledge pays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at hhgregg

    Pros

    You get to work on commission and get what you deserve. You can work with the customer on price if you have a good manager.

    Cons

    You get your sales stolen from people. They get half the commission if someone checks your customer out for you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Job is basically SLAVE labor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg full-time (more than an year)

    Pros

    The GM was really the only outstanding part of this job. He was very talented, but unfortunately, had his hands tied by corporate.

    Cons

    Long hours, always being boondoggled by "landed price", whatever that means on any given day. Long, painful hours, especially over the holidays and any major sale. And, worst of all, non-paid training and putting up signage for late nights. Added to this, even being one of the top salespeople in our market, you couldn't make a living wage, which is terrible and shame on corporate. The huge pressure of selling warranties is also ridiculous, as they keep going up, but the salespeople's wages keep going down. The warranties are just an absolute joke there, overpriced and over pressured.

    Advice to ManagementAdvice

    Treat and pay your employee's better, give them a honest living income! You lose really, really talented people by many empty promises. Find another way to deal with the silly signage that changes twice a week, and PAY for training and offer better benefits. Simple really.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesman in Raleigh, NC
    Former Employee - Salesman in Raleigh, NC

    I worked at hhgregg full-time (more than 3 years)

    Pros

    cool people to work with

    Cons

    long hours
    HORRIBLE MANAGEMENT
    not good pay
    a lot of free labor

    Advice to ManagementAdvice

    Replace entire management team. Get people who care about the employees and actually do their job

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    HHGregg gives you a great deal of experience and can be a fun, team based work environment with room for opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg full-time

    Pros

    Promotion comes quickly and easily with effort and the ability and willingess to learn.
    Team environment.
    Lots of training

    Cons

    Hours can be pretty rough as with most retail settings, however, It is not much different from other retailers that I have worked at.

    Recommends
    Neutral Outlook
    Approves of CEO

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