hhgregg

www.hhgregg.com

hhgregg Reviews

Updated January 24, 2015
Updated January 24, 2015
527 Reviews
2.1
527 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
312 Ratings

Review Highlights

Pros
  • Great company to work for and great opportunity to make good money (in 24 reviews)

  • Decent employee discount (if the product has any money in it) (in 49 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 28 reviews)

  • Its retail, long hours with very little reward or just enough of a reward to keep you afloat (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Stay Away

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronics Sales Associate in Alpharetta, GA
    Current Employee - Electronics Sales Associate in Alpharetta, GA

    I have been working at hhgregg full-time (less than an year)

    Pros

    Very good initial training. Emphasis on product knowledge is very good. Good product line up with aggressive pricing. Very good product knowledge from management.

    Cons

    Income potential exaggerated. Customer count low. Constant problems with delivery. Extremely high turnover and very low morale. Not even a water fountain (broken for over a month.)

    Advice to ManagementAdvice

    Follow what you preach. I see no indication of care about your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Motivation and knowledge pays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at hhgregg

    Pros

    You get to work on commission and get what you deserve. You can work with the customer on price if you have a good manager.

    Cons

    You get your sales stolen from people. They get half the commission if someone checks your customer out for you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Decent pay, Horrible managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg full-time (more than 5 years)

    Pros

    Potential to make great money if in a good location. 100% commission.

    Cons

    Managers are horrible/two faced. Upper management is a joke too. None of them care about the employees. Constantly cheated out of money and commission from corporate. Managers want the sales associates to do tasks they do not get paid for such as set planograms, clean, etc. 100% commission so you only get paid to close sales.

    Advice to ManagementAdvice

    Fire them all. Management is a joke.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Job is basically SLAVE labor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg full-time (more than an year)

    Pros

    The GM was really the only outstanding part of this job. He was very talented, but unfortunately, had his hands tied by corporate.

    Cons

    Long hours, always being boondoggled by "landed price", whatever that means on any given day. Long, painful hours, especially over the holidays and any major sale. And, worst of all, non-paid training and putting up signage for late nights. Added to this, even being one of the top salespeople in our market, you couldn't make a living wage, which is terrible and shame on corporate. The huge pressure of selling warranties is also ridiculous, as they keep going up, but the salespeople's wages keep going down. The warranties are just an absolute joke there, overpriced and over pressured.

    Advice to ManagementAdvice

    Treat and pay your employee's better, give them a honest living income! You lose really, really talented people by many empty promises. Find another way to deal with the silly signage that changes twice a week, and PAY for training and offer better benefits. Simple really.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 2 people found this helpful  

    worst place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Salesman in Raleigh, NC
    Former Employee - Salesman in Raleigh, NC

    I worked at hhgregg full-time (more than 3 years)

    Pros

    cool people to work with

    Cons

    long hours
    HORRIBLE MANAGEMENT
    not good pay
    a lot of free labor

    Advice to ManagementAdvice

    Replace entire management team. Get people who care about the employees and actually do their job

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales in Huntsville, AL
    Current Employee - Appliance Sales in Huntsville, AL

    I have been working at hhgregg full-time (more than 3 years)

    Pros

    Any idiot can get hired !

    Cons

    Poor store management and middle managers aren't much better.

    Advice to ManagementAdvice

    Hire more QUALIFIED employees.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Over The Top, High Stress Environment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Birmingham, AL
    Former Employee - General Manager in Birmingham, AL

    I worked at hhgregg full-time (less than an year)

    Pros

    Opportunity to train and develop sales associates to earn a good income.

    Cons

    Micromanagement. Planning time is nearly mon-existent. Management is called upon to perform a task on average about every 5 minutes. Constant customer complaint issues primarily caused by poor order placement systems. Don't believe the hype about the ability to readily make bonus.

    Advice to ManagementAdvice

    Be genuine and honest to recruits.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Good luck if you're a woman

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Merchandiser in Dayton, OH
    Former Employee - Customer Service Merchandiser in Dayton, OH

    I worked at hhgregg full-time (more than an year)

    Pros

    Good team environment. Good dress code, no one is allowed to look a mess. All of the direct managers I had were great.

    Cons

    If you're a woman they will not take you seriously for sales or management. They think you're unable to do anything but customer service and it's why I left. Horrible pay for all hourly positions.

    Advice to ManagementAdvice

    Care about the employees you already have. Think of long term solutions. This company only cares about the short term.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Competitive wages for sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Lexington-Fayette, KY
    Current Employee - Sales Associate in Lexington-Fayette, KY

    I have been working at hhgregg full-time (more than 8 years)

    Pros

    Earn what you work for.

    Cons

    Long hours not family friendly.

    Advice to ManagementAdvice

    Take better care of customers and your employees.

    It's one thing to take care of the company's interest, but at what cost to the customers and employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    A once great company I can no longer recommend as an employer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at hhgregg full-time (more than 5 years)

    Pros

    You do very little actual work. Over the course of a fifty hour work week, you'll only do ten to twelve hours of real work. The remainder of your time is spent chatting with coworkers.

    Cons

    Long hours, low pay, and no time off. Benefits are extremely expensive and offer little to no health coverage.

    Advice to ManagementAdvice

    When I started with the company five years ago, I was told that the sales staff were the most important people in the company and we were treated that way. The company had high standards for its employees which we were trained to exceed. Today it seems, the company will hire anyone who can pass a drug test to fill the floor until ultimately they're fired for non performance making room for the next round of worthless employees. I recommend a return to the discipline, training, and commitment hhgregg had when I first joined the company.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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