hhgregg Reviews

Updated April 16, 2015
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  1. Helpful (1)

    Don't waist your time please!!!!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Doesn't Recommend
    Doesn't Recommend

    Pros

    good pay, good hours (when your on the schedule)

    Cons

    management sucks, a lot of work goes unfinished and they expect you to finish it while everyone else goes home, poor customer service and lack of customer satisfaction.

    Advice to Management

    don't hire someone for part time if you know you don't have enough hours!!

  2. A degree, loyalty and hard work only keeps you at hourly pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hhgregg

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Exceptional training programs for sales and hourly staff

    Cons

    No room for mobility within the company
    Constantly changing managerial staff making it impossible to establish relationships & build workplace reputation

  3. Lots of Empty Promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Appliance Sales Manager
    Former Employee - Appliance Sales Manager

    I worked at hhgregg full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Working with some great staff members. Potential for uncapped compensation.

    Cons

    Long hours at work. Open for many holidays that others are not. Dealing with customers who demand things that are not common sense or practice. Negotiating pricing instead of paying retail price.

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  5. Commission only sales. Managers expected workers to merchandise the sales floor, but only some would.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theatre Specialist in Cleveland, OH
    Former Employee - Home Theatre Specialist in Cleveland, OH

    I worked at hhgregg full-time (less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Management allowed me to work extended hours in order to attempt to get more sales. Allowed for an hour lunch. Pushed for sales people to be knowledgeable about products by offering a training website.

    Cons

    Sales people steal each others sales. In order to make any money you had to sell warrantees that were expensive and not a great value for the customer. Products that customers want to buy have no commission associated with them. Systems for delivery and warehousing upset customers causing them to cancel orders and not come back. Stores do not keep enough stock of products.

    Advice to Management

    Stock more products in store warehouse or central distribution center.

  6. Helpful (1)

    Long hours commission pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronics Sales Associate in Huntsville, AL
    Former Employee - Electronics Sales Associate in Huntsville, AL

    I worked at hhgregg

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Learn great skills to help with any career

    Cons

    Low customer volume, items with little to no profit

    Advice to Management

    Great management keep it up

  7. Avoid company at all costs if you can.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Atlanta, GA
    Current Employee - Sales Associate in Atlanta, GA

    I have been working at hhgregg full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    potential to be a cool place to work if it was actually fair.
    my coworkers.

    Cons

    The draw system. Takes all your money when business actually pickup
    Sale associates expected to do every position's job. Employer doesn't hire enough people to keep the place going. If you're not selling company's protection plan you are basically ridiculed and lectured even if your profit is through the roof. Company only cares about scamming customers through protection plan . Store is always hot and uncomfortable throughout day and Company controls AC . Forced to do labor throughout the store even though this is a "commision" based job because hhgregg is too cheap to hire someone for that position. I can go on and on for days. Work here if you need a job but dont stay too long.

    Advice to Management

    Give base plus commission and most cons would be gone.

  8. sales force

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hhgregg full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    its a job, very easy to get hired no experience needed.

    Cons

    not enough money for any normal adult to survive, they promise you the world and don't come close to delivering, un godly hours no sick days zero, working very hard on choirs and not getting paid, going to numerous meetings and not getting paid any extra for them if they pay you you have to pay them back with your commission,

    Advice to Management

    please try to make a positive work environment, the company is in the top 10 worst places in the country to work and they are not doing anything to improve this poor working conditions, when I worked there not one employee was happy with this work environment....

  9. Helpful (4)

    I Have No Idea How This Company Is Getting Away With This!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN

    I have been working at hhgregg full-time (more than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The money is okay for someone who is new to sales or no education. If you can sell warranty you can make money and are good at lying to every customer.

    Cons

    Forced labor with no pay. Forced training with no pay. I have no idea how they are getting away with breaking labor laws in Indiana. Your 100% commission based with zero Actual pay, unless you consider draw pay. This company needs investigated for unfair work place practices. One of these days there will be a huge class action lawsuit for what the employees are forced to do. The company forces employees to sell warranty no matter what. If you dont sell warranty your ridiculed and made fun of by your management. Forced overtime to increase draw and then wrote up for draw??? Yes you read correctly. Please Indiana workforce labor laws and lawmakers look into this company. For The Record This Company Was Family Owned And Operated Before. The former family cared about the sales staff and the customers. They family is all gone and now corporate owned and publicly traded. Jerry Throgmartin would turn over in his grave if he saw how Dennis May is running his company into the ground. Look at the share price.

    Advice to Management

    Management is lazy and offer zero support. They are just happy they got promoted so they don't have to worry about their checks anymore. No rewards anymore for good sales or friendly teamwork support. All they care about is when the next big wig is coming in so they can act fake, especially when it comes to the way the stores operates when these so called big wigs are there. Its a joke.

  10. Great Learning Experience for sales, You won't want to work here long term.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CSM + SALESFLOOR + MANAGEMENT
    Current Employee - CSM + SALESFLOOR + MANAGEMENT

    I have been working at hhgregg

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good Money for having no prior experience
    Good Learning Experience

    Cons

    Management
    Store Policies regarding Keys
    No Trust in their employees
    The new POS system is even worse than the last one (somehow) and Corporate has a small IT team and arent interested in improving it with simple fixes
    DRAW/Pay structure is really poor. The best employees are now making less and less
    Company is now turning to use their commission only sales people to do TONS of customer service tasks to save their hourly budget.

    Advice to Management

    Hire more Warehouse & Customer Service and CUT BACK on sales people. You would be surprised by how much your sales people improve by allowing them to get a chance to work with and warm up on multiple customers a day allowing them to crush it in the later hours. If you are paying them commission only. Then why do they have to spend time handling returns for other associates sales. They gain nothing from this but missed opportunities to stand on point. An additional minimum wage employee seriously wouldn't hurt you. You need merchandisers. Sales people should keep their floor clean absolutely but why are they opening refrigerators and stoves. They should be training. Give them sales books to read in downtime, and expense them. Be interested in their growth.

  11. Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hhgregg

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Somewhat decent benefit opportunities to full timers

    Cons

    Too many responsibilities, sales people tend to take advantage and dump customers on customer service reps when they don't feel like the commission is enough to ring up the sale.

    Advice to Management

    Stop promoting sales people to management, most of them don't know how to manage

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