hhgregg

  www.hhgregg.com
  www.hhgregg.com

hhgregg Reviews

Updated December 17, 2014
Updated December 17, 2014
511 Reviews
2.1
511 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hhgregg President, CEO, and Director Dennis L. May
Dennis L. May
304 Ratings

Review Highlights

Pros
  • Great company to work for and great opportunity to make good money (in 24 reviews)

  • Decent employee discount (if the product has any money in it) (in 49 reviews)


Cons
  • Terrible work/life balance - Managers hired on to work 45 hours, actually end up working 55 (in 28 reviews)

  • Its retail, long hours with very little reward or just enough of a reward to keep you afloat (in 56 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    lots of fun... sometimes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Theater Sales in York, PA
    Former Employee - Home Theater Sales in York, PA

    I worked at hhgregg full-time (more than an year)

    Pros

    good pay if you get the business, minimal micro management day to day.

    Cons

    100% commission, more profit oriented than customer oriented. the have morning meetings where they attempt to indoctrinate you on selling products to people using lies and half truths. customers tend to become hostile at times because management makes you follow them around like a lost puppy and attempt to sell them things that they do not want or need.

    Advice to ManagementAdvice

    treat customers an employees with respect and not as a meal ticket

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Unethical, unprofessional, and abusive behavior exhibited by all levels of management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Louisville, KY
    Former Employee - Sales Representative in Louisville, KY

    I worked at hhgregg full-time (more than an year)

    Pros

    The only enjoyable parts of this job are the camaraderie with your fellow abused coworkers and the pride in knowing when you have done right by your customer.

    Cons

    All managers with any decency are driven away by ruthless, small-minded superiors. Employees are threatened with job termination several times a week. Sexist, racist, and abusive language and unsubstantiated accusations used against employees. Zero respect for work-life balance. Employees directly and indirectly encouraged to lie to customers. Virtually no useful training in sales or product knowledge. Managers publicly deride and fire employees regularly in order to maintain "loyalty" until they are inevitably purged themselves.

    Advice to ManagementAdvice

    Stop being evil.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Worst Company I've ever worked for

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Sales in Downers Grove, IL
    Former Employee - Electronic Sales in Downers Grove, IL

    I worked at hhgregg full-time (more than an year)

    Pros

    Other sales people become family, Can make decent money between Thanksgiving and Christmas $1500 - $2000 bi-weekly

    Cons

    Every other time of the year your lucky to make enough to cover draw (minimum wage)

    Advice to ManagementAdvice

    The 100% commission plan does not work with such low margins, give a base pay of minimum wage with 1% of gross margin and 9% warranty sales commission

    Doesn't Recommend
    Negative Outlook
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  5.  

    Unappreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Merchandiser in Apex, NC
    Current Employee - Customer Service Merchandiser in Apex, NC

    I have been working at hhgregg full-time (more than an year)

    Pros

    Employee Discount, 90 day price match, good selection of product

    Cons

    No room for advancement, hours, horrible management, no sick time for full time employees, no raises, always short staffed, nobody want's to take the time to help customers, etc.

    Advice to ManagementAdvice

    Instead of just telling your employees how much you value their work, reward them. Don't hire people on thinking they are going to move up just to tell them that they can't make any more money without doing commission sales.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Ok place towork if your just supporting yourself but not a family

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Appliance Sales Associate in Mobile, AL
    Current Employee - Appliance Sales Associate in Mobile, AL

    I have been working at hhgregg full-time (more than an year)

    Pros

    when the store is busy on the appliance side its easy to clear 1500-1700 every two weeks.... im on pace for 48k this year. warranty makes the majority of your check, sell 1650 you get %22

    Cons

    management will screw you on sales....not a team workplace. Long sales hours.... there is a draw system...dont meet minimum wage based on the hours you work the company takes that money back

    Advice to ManagementAdvice

    TREAT PEOPLE WITH RESPECT AND STOP BEING SO IGNORANT AND ARROGANT.

    Recommends
    Disapproves of CEO
  7.  

    Warehouse Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Newnan, GA
    Former Employee - Anonymous Employee in Newnan, GA

    I worked at hhgregg part-time (less than an year)

    Pros

    during the holidays great hours,

    Cons

    throughout the year gets real slow and boring

    Advice to ManagementAdvice

    Have respect for employees, have rules stick to them, be more appreciative of your job and your employees

    Recommends
  8.  

    Okay for a Pit Stop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Baltimore, MD
    Current Employee - Manager in Baltimore, MD

    I have been working at hhgregg full-time (more than 5 years)

    Pros

    Nice percentage of commission payout; Good product selection. nice training plan

    Cons

    No follow up or support afterwards; No competitive management salaries.

    Advice to ManagementAdvice

    Stop trying to balance so many different projects and find a focus and stick with it for more than a few months; If you want improvement in categories find a better way to drive traffic, you cant know business is slow but still expect to move volume without getting people in

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    No focus on the employee's life, bad management, terrible commission structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronic Sales in Knoxville, TN
    Former Employee - Electronic Sales in Knoxville, TN

    I worked at hhgregg full-time (more than 3 years)

    Pros

    get to use some decent electronics products, but will not have the best available. Good associates trying to deal with a broken system.

    Cons

    100% commission only. pushed to sell products that may not suit customer. Constantly being treated like a child needing overrides for the smallest things and manager approval for everything under the sun. Most of products customers want are limited stock and there is a long wait, forcing you to check daily on EVERY sale you make, customers cancel and you lose your pay. Many times a product will come in for your customer, another salesman will knowing or not steal your product and sell that same day. If a customer returns product you lose your pay and the time you spent with them making the sale was lost as well. Lack of empathy from management, they would rather tell you to walk out the door if you don't like it so they can find a new desperate replacement willing to do anything to make a buck. I literally heard "if you don't like it, there is the door" on multiple occasions. Draw system is completely broken, makes it impossible to live when you are paying the company to work for them, I don't understand how this is legal in any way.

    Commission can be split, meaning other salesman take half your pay, think about any other job where someone you work with could take HALF your paycheck. This often results in arguments and further disagreements down the line and obviously a hostile work environment. When there is a sale or coupon, the discount comes out of your pocket. Commission changes daily, meaning on day you make money the next you don't on certain products. Disagreements over sales and who helped the customer. Commission not being paid by the company, and having to track each and every sale to ensure you are paid by the company. No paid days off. No sick days are paid. Training that is -mandatory- but not paid, which should also be illegal. On the "clock" training you are required to do and then make up for by making more commission for the time you spent not able to make money. Work every weekend and long hours. Work every holiday and long hours. Open earlier every Thanksgiving, why are they even open on Thanksgiving Day!

    Commission is shrinking from every product, meaning less margin. There are lots of products where you could sell a few thousand dollars worth and only make pennies on the dollar. 4000 dollar tv, 40 bucks. The customer thinks you are buying a new car with the money from your sale, you are paying that 40 bucks back to the company for draw. The management will tell you it's a numbers game and it is, if there aren't many customers, your numbers will suck and you will be reprimanded and told to sell more. If you do happen to sell something, the price will be cut from a competitors ad, or the delivery team will screw something up, ensuring your sale is housed and you make no commission, or the customer is given a discount to make up for it, out of your paycheck.

    The list goes on and on, this is the most backwards company I've ever worked for.

    Advice to ManagementAdvice

    Eliminate the commission structure. It is unfair to hard-working employees who just want to sell the customer something in their price range, and it makes your associates look greedy and pushy. The "culture" of hhgreed is to take the customer for every penny, I don't know about you but that isn't really what a company should be about. I'd advise finding a new career with another company that appreciates their employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Not worth it if not in a high-volume area

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Electronics Sales Associate in Winchester, VA
    Former Employee - Electronics Sales Associate in Winchester, VA

    I worked at hhgregg full-time (less than an year)

    Pros

    The POTENTIAL commissions are great. Coworkers were generally nice people. There were some fringe benefits of learning what's new on the horizon in terms of products and possibly getting free stuff from big names like Sony and Sharp. Employee discount was pretty awesome too.

    Cons

    Unless you're in an area that has lots of traffic, you're going to literally owe the company until there's no point in working for them. Pay was a minimum wage draw which you would have to pay back out of your own commissions. Schedules were random and rotated a lot. Management will preach that everyone who walks through that door is there to buy something and that is most definitely not the case.

    Advice to ManagementAdvice

    Fix the pay structure. Stop allowing random schedules; the job is suppose to be a part of your life, not dominate it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    From good to great to gone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hhgregg

    Pros

    Met great people, learned enough to secure a position with a competitor with better pay benefits and schedule. To that I am indebted. Again a great place to earn your stripes in a retail environment. I say thanks to hh for giving me my ba in retail.

    Cons

    The culture left when Jerry died. He was the last string holding the company together. And now his son, the grandson of the founder has sold his stocks and ran for the hills. Charlie Young and Sam Johnson (sears rejects) are now in control of the company. We called the company hhsears the last couple years. Anyhow...long hours no bonus no authority to run your store being told next year you will be promoted etc.

    Advice to ManagementAdvice

    Honestly it breaks my heart and pains me to say this. However, I read the Financials every quarter it is too late to advise management. When I ran Parma it was a 25-30 million dollar a year location. Now, lucky to do 12-15. Pack it up and pack it in, thanks for ruining what used to be a great company.

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