hibu

  corporate.hibu.com
  corporate.hibu.com

hibu Reviews in Pittsburgh, PA

650 Reviews
2.8
650 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hibu CEO David Eckert
David Eckert
141 Ratings

Review Highlights

Pros
  • Office empty by 5 and had flexibility to work from home as often as I wanted (in 21 reviews)

  • The work-life balance was definitely one of the few perks (in 20 reviews)


Cons
  • Production problems require reps to spend too much time resolving customer service issues (in 32 reviews)

  • Managers under pressure to make sure new products succeed (in 27 reviews)

More Highlights

3 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Perfect Timing in Pittsburgh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Consultant in Pittsburgh, PA
    Current Employee - Customer Service Consultant in Pittsburgh, PA

    I have been working at hibu full-time (more than an year)

    Pros

    If your reading this you probably just want a straight forward answer to 'what its like to work there?" Well here it is from a rep that has just under 2 years in with the Pittsburgh office. This has been an excellent career move for me, both financially and opportunity wise. I see no "glass ceiling" here. Hibu has done a great job at reinventing itself and has given us a product mix that the competition cant keep up with and our customers want to buy. Local management has done a great job at making sure we are ahead of the curve on training and implementation of new offerings, and we are often one of the highest preforming offices in the country. New opportunities are coming up all the time. I work hard, care about my clients, and hit my objectives. In return I am paid well, gratified, and able to determine my own path. If your a talented sales professional, selfmotivated, able to meet deadlines, and willing to work hard, hibu would be a great place for you to call home.

    Cons

    Nothings perfect and I dont think we pretend to be. Some systems are difficult for new users but are advancing quickly.

    Advice to ManagementAdvice

    Keep going the future is exciting for all of us. Keep investing in your sales force and systems.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Fading business model

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Media Consultant in Pittsburgh, PA
    Former Employee - Media Consultant in Pittsburgh, PA

    I worked at hibu full-time (more than 5 years)

    Pros

    Colleagues were professional and hard-working

    Cons

    Company failed to replace dying print advertising business with a sustainable diversity of other business.

    Advice to ManagementAdvice

    Have the courage to challenge those above you.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Constant scrambling and inappropriate Management ...both upper and lower.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Representative in Pittsburgh, PA
    Current Employee - Account Representative in Pittsburgh, PA

    I have been working at hibu

    Pros

    I believe it used to be a great place to work back in the day when yellowpages were respected and needed. Yellowbook had a great training program, IST, and reps. left energized and ready to make money. They used to offer a great base salary, $35,000 plus loads of commission and perks. Management worked side by side reps. and helped them all day long. The product line was simple but demanded. It was like stealing candy from a baby since our local competition was way over priced and hated. Local management was great and so supportive. They were trained properly and relayed that to the reps.

    Cons

    Yellowbook is scrambling to make its place in the new digital world. They offer bad simple websites and have virtually zero back end support from IT. They are adding so many products which, under a great company leadership, would be a good thing. However, they are adding things that are not up to par and the people making these decisions, have no clue on how to sell them and therefore, have no idea what they are doing. The company morale is at an all time low and all of management ignores it. Reps. are so pressured and threatened and as a result,only do what is needed to keep off of radar. This is what happens when a company changes it's strategy and atmosphere to one of fear of job loss. The current local base pay is a low $21,000/year. Almost half of what it was.

    Advice to ManagementAdvice

    Strap a bag, laptop,on and go out and sell with a full assignment in the new digital Yellowbook. That way maybe you will understand the hell you put reps. through. Do it for more that a pre-planned ride day though. Why don't you start listening to reps. like Yellowbook used to do. That way you hear what is really going on instead of listening to only what your upper management tells you. They are so far out of the loop, it is sad. Try giving up your high base and regular pay and working for the type of paychecks your reps. get.

    Doesn't Recommend

Work at hibu? Share Your Experiences

hibu

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.