hibu Reviews

Updated March 27, 2015
699 reviews filtered by
  • Any Location
  • Any Job Title
2.6
699 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
hibu CEO David Eckert
David Eckert
159 Ratings

Pros
  • Office empty by 5 and had flexibility to work from home as often as I wanted (in 21 reviews)

  • The work-life balance was definitely one of the few perks (in 20 reviews)

Cons
  • Production problems require reps to spend too much time resolving customer service issues (in 32 reviews)

  • Managers under pressure to make sure new products succeed (in 27 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Challenging Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Account Manager in San Diego, CA
    Current Employee - Account Manager in San Diego, CA

    I have been working at hibu full-time (more than 10 years)

    Pros

    Flexibility, Competitive Pay, Great Training. Our digital products (websites, search engine marketing and online display) have come a long way at a great price point.

    Cons

    In a major transition necessary to meet financial obligations. Loss of great management and replacement of U.S.-based colleagues/customer service to offshore employees. Difficult to solve issues promptly by on-shore veterans.

    Advice to ManagementAdvice

    Increased support and morale boosting efforts. Greater ability to directly communicate with knowledgeable, experienced colleagues that can solve problems promptly.

    Neutral Outlook
  2. 1 person found this helpful

    Management varies regionally, as does company culture.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Houston, TX
    Former Employee - Sales Manager in Houston, TX

    I worked at hibu

    Pros

    progressive in the media space

    Cons

    print media facing a challenging decline

  3. account manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu full-time (more than 10 years)

    Pros

    Company has good training on how to sell a product . Co workers are very supportive of one another. There print product is well know.

    Cons

    Their sales managers and trainers help with the selling of their line of products but getting the products up and running is a big problem.

    Advice to ManagementAdvice

    Moving customers from print products to online marketing is working fine but the account managers are spending to much time going back to straighten out problems with products sold

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. At first, you are wined and dined especially if your first sales position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Outside Sales Representative
    Current Employee - Outside Sales Representative

    I have been working at hibu full-time

    Pros

    Great training and bonus plans and benefits. If you don't mind selling a product you can't stand behind, you will love it.

    Cons

    Extremely poor organization with support and after the sell, the process in which it takes to provide their products is very poor.

    Advice to ManagementAdvice

    Listen to your sales people and train your support better. Everyone has a different answer in each department, too many places to put comments when customers and reps call in so you always have to explain the problem every time you call in which is usually hibu's fault because they are so unorganized and have way to many auto emails set up and charge the customers incorrectly. They have to refund the money they charge incorrectly in a long drawn out process and often don't do it so you have to get the process started two or three times to get your client their money back. Looking for a job where I can hold my head up and look people in the eye when I sell them something. :)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful

    Hard to be a BDR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative in San Diego, CA
    Former Employee - Business Development Representative in San Diego, CA

    I worked at hibu full-time

    Pros

    Decent pay. Flexibility in scheduling.

    Cons

    Outrageous stress and doom from above. Job is constantly being threatened because objectives are not reasonable and are rarely achieved by anyone.

    Advice to ManagementAdvice

    BDR managers are only working about 30 minutes a day. Managers send out texts and emails to the team and CC their managers to appear busy, but they can easily do their texts and emails in a half hour or less a day. They should be required to be in the field with their reps regularly.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful

    Seemed like a great opportunity, fell short of being that.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu full-time (more than a year)

    Pros

    Great base salary and benefits. Work from home office and in the field.

    Cons

    Micro managed, unattainable goals, ever changing processes.

    Advice to ManagementAdvice

    Have trust in your employees.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful

    pleasure to work at hibu

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at hibu

    Pros

    salary virtual office, no micro managing

    Cons

    company financial struggles, constant changes in commision structure and reduction in bonus

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful

    Went Downhill Fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu

    Pros

    Flexible Schedule, Good Money, Great co-workers

    Cons

    Constant change ups, customer service was very poor, to much autonomy in departments led to no communication and very little action. Poor follow through on changes. Sales people are just numbers and not treated as trusted employees. Goals constantly changing so you never know what your going to have to do one month to the next. Not realistic in some markets. Financially unstable.

    Advice to ManagementAdvice

    Listen to salespeople and stop treating them like they have no idea what they are talking about as most know better what is going on in the market than someone 1000 miles away.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 2 people found this helpful

    Medium in working there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive in Tyler, TX
    Current Employee - Account Executive in Tyler, TX

    I have been working at hibu

    Pros

    Benefits great. Salary great

    Cons

    If someone in your family or you yourself becomes seriously sick . They will write you up whether it is fair or not. They will find away to get rid of you. This one poor guy broke his leg. He went home every night with a swollen leg cause he knew if he didn't they would get rid of him.

    Advice to ManagementAdvice

    You don't adhere to your own philosophy.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 5 people found this helpful

    Going through a very tough transition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at hibu

    Pros

    the people I work with are great.

    Cons

    outsourcing everything. It is very hard to work with people who have English as a second language

    Advice to ManagementAdvice

    bring everything back to the U.S.!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at hibu? Share Your Experiences

hibu

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.