hibu

  corporate.hibu.com
  corporate.hibu.com

hibu Reviews

Updated October 30, 2014
Updated October 30, 2014
622 Reviews
2.8
622 Reviews
Rating Trends

Recommend to a friend
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hibu CEO David Eckert
David Eckert
124 Ratings

Review Highlights

Pros
  • Office empty by 5 and had flexibility to work from home as often as I wanted (in 22 reviews)

  • Excellent working conditions, work-life balance encourages with wellbeing - use of the hibu gym (in 17 reviews)


Cons
  • Poor planning and lack of sufficient training leads to poor customer service for hibu clients (in 32 reviews)

  • Managers under pressure to make sure new products succeed (in 27 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    One of the worst jobs I've ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Website Specialist in Cedar Rapids, IA
    Former Employee - Website Specialist in Cedar Rapids, IA

    I worked at hibu full-time (less than an year)

    Pros

    Good hours & overtime, on-site cafeteria, landscaping

    Cons

    Company is failing, you can get the product free online, the communication is so poor that one hand has no idea what the other is doing, 30 minute lunches, ever changing goal posts.

    Advice to ManagementAdvice

    Get it figured out, lots of good people depend on you for their bread and butter.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Must be willing to adapt as the company transitions into the digital space

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management
    Current Employee - Management

    I have been working at hibu full-time (more than 10 years)

    Pros

    Great managers who care, great training and tools given to succeed.

    Cons

    Transitioning into the digital space eequires patience, hard wirk and adaptability

    Advice to ManagementAdvice

    Stay focused on creating a great culture moving forward.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Best career choice I've ever made

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Orlando, FL
    Current Employee - Account Manager in Orlando, FL

    I have been working at hibu full-time (more than an year)

    Pros

    Love the support team and the freedom to work without being chained to a desk!
    Your success is recognized and rewarded...flexible work weeks makes for a well balanced home. Great pay.

    Cons

    If you don't like to drive...this isn't the job for you. However, you will get used it and then look forward to the windshield time. Great time to think.

    Advice to ManagementAdvice

    Keep leading by example.
    Love my manager...encouraging and helpful at all times.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Flexible, Great money potential, Stressful at times and you MUST hit your goals!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive/Media Consultant in Fort Worth, TX
    Current Employee - Account Executive/Media Consultant in Fort Worth, TX

    I have been working at hibu full-time (more than 8 years)

    Pros

    Ability to work from home with a virtual office. Hours can be flexible and the benefits are great. Bonus potentials are good and expectatios are fair. A nice portfolio of products to sell and the company seems to be making smart decisions to grow in the right direction with more digital products as the printed phone books are in obvious decline. I love my job and have been with the company over 10 years. Management is good and i am very happy with my income potential. We have a great team and everyone supports everyone. They give you laptops, ipads with internet a base salary, commision and basic expenses with nice quarterly bonus potentials

    Cons

    More and more details and follow up are required with this job. Experiencing some very real transition changes that can be frustrating. Training is all virtual so you must teach yourself for the most part. Quarterly goals are an absolute so you MUST hit them. There has been a lot of turnover primarily from those not hitting there goals as they are very much attainable but you have to put in the work. Virtual is good but since all the local office closed it can be a little lonely and you must be able to work on your on...solve your own problems and keep yourself motivated. Expenses like customer lunches are not paid. Reversals and chargebacks are never fun

    Advice to ManagementAdvice

    Training needs to be improved. Although there are plenty of virtual sessions, meeting in person is a welcome change. Meetings tend to always be about numbers and others results. Use that time to help solve real issues and when you say you will get an answer - please get it. It is frustrating trying to get things within our company solved and it seems like great ideas start but are not always finished. Otherwise the management team provides a healthy positive environment.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Terrific Sales Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Consultant in Cedar Rapids, IA
    Current Employee - Media Consultant in Cedar Rapids, IA

    I have been working at hibu full-time (more than an year)

    Pros

    Opportunity for healthy income, Great training, Terrific Co-workers

    Cons

    This position is not for everyone.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Well taken care of

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - AREA SALES MANAGER
    Current Employee - AREA SALES MANAGER

    I have been working at hibu full-time (more than 8 years)

    Pros

    If you perform well at hibu, there is a lot of opportunity for promotions. Just be sure to mention to your manager what direction you want to go in with the company.

    Cons

    The restructure of the rolls has been a bit rough, but we are definitely making positive headway!

    Advice to ManagementAdvice

    Keep up the high bonuses for new business contests.

    Recommends
    Positive Outlook
  8. 6 people found this helpful  

    Over promise, under deliver

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative
    Former Employee - Business Development Representative

    I worked at hibu full-time

    Pros

    Good opportunity for a first sales job - to get your feet wet. Great training program in theory, you learn a lot, but the practical application of training isn't there.

    Cons

    This company has so many internal problems that no employee can trust them. One minute your getting a significant salary bump and iPads and the next, they're doing massive layoffs. The manage by fear - and the current management in place has no idea how to actually sell the products they push.

    Advice to ManagementAdvice

    hibu is a place of cliques and false promises. I'd suggest being realistic with your sales force - if you don't treat them well, you won't have a company. The secrets and uncertainty create fear, and that's the reason the turnover is so high in all markets

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 7 people found this helpful  

    Wonderful, except for the core product that is available.

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Development Executive
    Current Employee - Business Development Executive

    I have been working at hibu full-time (more than an year)

    Pros

    Great training, great benefits, ability to work from home. A fairly progressive company in regards to their social beliefs. A very positive company.

    Cons

    Sub-par website product that is nearly impossible to sell in a competitive market. A quota for that product is strictly enforced. It's a basic website that basically anyone could do for free.

    Neutral Outlook
  10. 3 people found this helpful  

    This company is in trouble

    Former Employee - Business Development Representative
    Former Employee - Business Development Representative

    I worked at hibu full-time

    Pros

    The company had some great things in place. Salary, benefits, were both good. Training was really good. The digital products are top notch, very affordable and any business would be good to use hibu for their advertising.

    Cons

    The Yellowpages industry is changing There were severe cuts made to adjust to this and jobs were restructured. The new way they do things is causing a lot of good people to fail and lose their jobs. There are some that will succeed, and be paid very well for it, but more will/are failing.

    Advice to ManagementAdvice

    people are not disposable

  11. 7 people found this helpful  

    Short Lived

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Website Editor in King of Prussia, PA
    Former Employee - Website Editor in King of Prussia, PA

    I worked at hibu full-time (more than an year)

    Pros

    OK for a young person to get their feet wet but be warned that it could be short lived.

    Cons

    You work too hard for little money and the chances of company being around in a year do not look good.

    Advice to ManagementAdvice

    We started this division from the ground up but corporate was having great deal of problems financially and decided in the end that it was not worth it. Since our layoffs in May over 3,000 people have been let go.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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