hibu Reviews

Updated August 31, 2015
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2.6
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hibu CEO David Eckert
David Eckert
186 Ratings

Pros
  • Ability to work from home with a virtual office (in 21 reviews)

  • The work-life balance was definitely one of the few perks (in 20 reviews)

Cons
  • HORRIBLE CLIENT SUPPORT- customer service is a nightmare (in 32 reviews)

  • Managers under pressure to make sure new products succeed (in 27 reviews)

More Pros and Cons

779 Employee Reviews

Sort: Popular Rating Date
  1. Good people...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at hibu full-time (More than 8 years)

    Pros

    Great people that work hard for their clients and support each other!

    Cons

    The company seems to have lost it's direction since the financial troubles & Executive management shake up. They were a little late to the dance in adopting new technology which led to tons of issues going to market.

    Advice to Management

    Remember the Core Values that were established when the company was called Yellow Book.


  2. Great Opportunity Here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Manager
    Current Employee - Regional Manager
    Recommends
    Positive Outlook

    I have been working at hibu full-time (More than 10 years)

    Pros

    I work with a great team and great people. Now is the time to be here! We have turned the corner and now growing our digital revenues, while our competitors or losing digital revenue. Now a strong, healthy company!

    Cons

    No real cons. Just have to care and be willing to put in the effort. Once you do...rewarding! Good team support!


  3. Helpful (1)

    Great people to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in King of Prussia, PA
    Former Employee - Software Engineer in King of Prussia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I worked with a great team. My manager was always receptive and open.

    Cons

    Many layoffs while I was there. I left before I would have been cut.

    Advice to Management

    Try to turn the company around. You lost a ton of great people


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Start-up atmosphere

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager in King of Prussia, PA
    Former Employee - Sales Manager in King of Prussia, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at hibu full-time (Less than a year)

    Pros

    guaranteed salary good opportunity for advancement if you prove yourself good hours low expectations but adaquate pay as a result

    Cons

    difficult product to sell cold calling the leads are not great and make it frustrating to keep yourself motivated as they improve the business plan very unorganized business plan

    Advice to Management

    Get better leads, cold calling individuals who do not need or who cannot afford the product is not an effective business strategy and is a detriment to the professional atmosphere and moral of the employees.


  6. Helpful (1)

    Not A Career Opportunity

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive
    Former Employee - Senior Account Executive
    Doesn't Recommend

    I worked at hibu full-time (More than 10 years)

    Pros

    Great Manager, good coworkers. I spent more than 15 years with the company. It had it's good and bad years. It was at the forefront of digital initially and then stumbled. A good starting job to learn sales but not the best spot for a career.Great place for a manager because they never get let go but the stress is hard on them as well. Work from home and good training on current digital landscape.

    Cons

    Unrealistic quotas, incredible pressure with even lower level management admitting difficulty sleeping due to stress. Upper Management blames sales for bad products and little guidance. Sales people fired monthly, managers never held accountable. Maybe a decent starter job but not a career.

    Advice to Management

    Stop blaming sales people. Fear based management does not get the best performance out of people.


  7. Helpful (1)

    Cold calling is not for everyone

    Current Employee - Telephone Sales in Cedar Rapids, IA
    Current Employee - Telephone Sales in Cedar Rapids, IA
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Relaxed environment if you are meeting goals. Lots of holidays. Solid base pay with a good bonus and commission structure. Lots of incentive time. Management is supportive.

    Cons

    Cold calling. Was hired to sell websites, so that is what training focused on. If a customer wants one of our print products, we are hardly trained at all in those products, which leads to all sorts of confusion.

    Advice to Management

    Keep up the good work. Lots of people are successful here, though unfortunately not everyone.


  8. Helpful (1)

    Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Huntsville, AL
    Former Employee - Anonymous Employee in Huntsville, AL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Working from home-great training-competitive salary

    Cons

    Huge turnover due to continued pay and benefit cuts. Also mgt. is managing in panic mode and sales people work under constant threats of discipline or pay decrease. Bonus objectives are not attainable for over 90% of the company

    Advice to Management

    Take care of the few seasoned sales people you have left. Stop the management by fear method.. Simplify the CRS system so it is not as time consuming . .Update leads system.


  9. Helpful (1)

    Yellowbook Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    There was an overall good company culture and work place environment. They did a good job developing relationships with their employees.

    Cons

    They were big on micro management and not allowing us the freedom we deserved. The overall training by the company was pretty poor as well.

    Advice to Management

    I think this would be a much more efficient and overall better company with a better emphasis on training and the freedoms to manage as we were hired for.


  10. Helpful (1)

    Good Job to Learn Skills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Learn a lot Pay is OK Training on the job if you do not have much experience Benefits were decent when I was there

    Cons

    Always a threat of layoffs when I was there Bad Culture


  11. Helpful (1)

    Employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Oklahoma City, OK
    Former Employee - Sales Executive in Oklahoma City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Opportunity for growth with company. Opportunity to set own salary.

    Cons

    Consistent change with employees. High turnover among employees. Company may not pay what is expected



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