hibu Reviews

Current Employee – been working at hibu full-time for less than a year

Pros – Hibu has been a great company to work for. They truly are the leader of their industry and have some great products that I love to share with my clients to help them make more money! I enjoy the flexibility of my schedule and the team we have here in place is Awesome!

Cons – Have not really run across much that I would classify as a major con with this job.

Advice to Senior Management – Sometimes micro management occurs but has gotten alot better than it was in the past. I believe this company is moving in the right direction. Just give us our objectives and get out of the way so we can do what we do best.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at hibu full-time for more than 7 years

Pros – Adequate benefits and renumeration for the job. If you sell and get enough new sales they pretty much leave you alone. In our area the teamwork is good and the employees all get along really well. good product mix so there is something to talk to most potential clients.

Cons – No office help. Too much time spent making sure the sales you made actually get processed correctly with no errors.

Advice to Senior Management – Quit adding more products until we get the ones we have to work properly. we are stll awesome at directories and are making progress at others but we have far too much to cover on each call. The focus on new sales versus taking care of current ones needs a better balance. Perhaps have a channel that does nothing but new to get the new level you are looking for,

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Former Employee – worked at hibu full-time for more than 3 years

Pros – -Fun Environment
-Great People
-Ability to Move Up

Cons – -Types of Products Sold Are Not Very Relevant

Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at hibu full-time

Pros – Base salary, flexible schedule, work independently, decent commission incentives, Great people to work with in the right offices.

Cons – Yellowbook, company internal office is awful, not everything is black and white

Advice to Senior Management – Managers are all great workers with brains, back office needs a fixing to keep user experience a good one.

Yes, I would recommend this company to a friend

Current Employee – been working at hibu full-time for more than 8 years

Pros – Wonderful training, managers and fellow employees willing to help if needed, and great sales experience.

Cons – The computers that you write orders on are unpredictable and cause a lot of frustration in the sales process. The Products they offer no longer work. There are other advertising options at a better value if you are a business owner. Due to this it is now a media company with a portfolio of products to sell but they are all products that could be purchased elsewhere and for less with better specialized service. The company was created to sell yellow page advertising and that is a product that is rarely used now. The websites they sell are not well designed and the hosting fees are more expensive than if you had a quality web designer create a specialized site for you needs. The SEO they sell would be better managed by a firm that just specializes in SEO. Their products are not the best value for a business owner anymore and because of this i do not feel it is a good place to sell for and feel good about what you are selling.

Advice to Senior Management – I have been removed from the company for 2 years so not sure what advice that would be helpful. From what I remember the tools and leads were no issue its just the products they sell are irrelevant compared to other options out there.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at hibu full-time for more than 7 years

Pros – -I work with some really great people. I have no issues or ill feeling toward any of my co-workers. Everyone is professional and nice. No malicious gossip, either.

-Work is pretty easy for the most part.

-The company is pretty good to work for. They frequently have company picnics, awards ceremonies, and nice luncheons. Departments usually have fun contests where you can win gift cards or time off. They have monthly "Top Performers" where you can win $100 gift cards and 4 hours paid time off.

Cons – -Ask too many questions you will be sneered at by management; "You should know this!" Don't ask questions and try to figure it on your own; "Why didn't you ask us?" followed by a threatening email. Damned if you do, damned if you don't for just about everything.

-Being "On Warning" is the rule, not the exception. Almost everyone in my department is on warning for something stupid.

-Management likes to nit-pick to FIND something to put you on warning! Nothing they can find? They'll provoke you in some way. If you are on warning you are ineligible for any contests, awards, prizes, Top Performer, extra PTO, or overtime. So the "fun" company functions are really moot point!

-They love to tell you what is wrong with you. This includes your personality. Too quiet? You need to be more social! Too social? You need to be quiet and focus on your work! You can't win. Damned if you do, damned if you don't!

-Irrelevant products and new products almost every week it seems. Too much to know and keep up with. They will actually make you take weekly quizzes to make sure you are keeping up, too.

Advice to Senior Management – No advice to management because they don't care, but advice to current employees -- GET OUT!

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Former Employee – worked at hibu full-time for more than 3 years

Pros – used to be pretty good, not any more

Cons – people making decisions are incompetent and clueless, the company is dying

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at hibu full-time for less than a year

Pros – decent training, fair amount of teamwork to get job done.

Cons – Way too much information to absorb causing errors in processing that have to be corrected. A lot of pressure to process calls quickly. Tied to a desk and every minute is monitored and recorded. Low pay for expected amount of knowledge.

Advice to Senior Management – The application systems a cause of a huge amount of stress and inefficiencies.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

Current Employee – been working at hibu full-time for more than 8 years

Pros – Although this is a telephone sales position, it is far better and completely different than any of the "telemarketing" jobs I've worked at in the past. Sales reps are free to work at their own pace, and even work out in the gym on the clock. Employees are able to pick hours and schedules that work for them like 4 10 hour days or 9 hour days with a half day Friday. They are also always offering time off contests for top performers. Pay is great if you can sell! Most of the people are friendly and helpful.

Cons – This is a sales job, and isn't for everyone. You need to be an agressive and self motivated person to make it long term. Calling from a yellow page company comes with plenty of initial rejection because of the perception of the product, branding the new company name and direction (digital products) should help this over time

Advice to Senior Management – Flexibility of products is very important and expected in 2013 (and has been for year). Customers need to be able to make changes on the fly, that is not the case with many products (like yellowbook.com ads).

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

Current Employee – been working at hibu full-time for more than a year

Pros – • The Pay and benifits are great.
• I make my own check. If i work hard I will make more money.
• My boss and team make me feel great. I have the Best management team anyone could ask for.
• The training is great. You walk out know what you are talking about. Remember knowledge is power.
• If you ever need help there is more than one person who is willing to help you.

Cons – • Customers at times may be difficute and can be frusterating.

Advice to Senior Management – You are only as good as your weakest link. Remember this when you focus on people.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company