hibu

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hibu Reviews

Updated January 29, 2015
Updated January 29, 2015
670 Reviews
2.7
670 Reviews
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hibu CEO David Eckert
David Eckert
148 Ratings

Review Highlights

Pros
  • Office empty by 5 and had flexibility to work from home as often as I wanted (in 21 reviews)

  • The work-life balance was definitely one of the few perks (in 20 reviews)


Cons
  • Production problems require reps to spend too much time resolving customer service issues (in 32 reviews)

  • Managers under pressure to make sure new products succeed (in 27 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Hardest Sales Job in America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - OUTSIDE SALES in King of Prussia, PA
    Former Employee - OUTSIDE SALES in King of Prussia, PA

    I worked at hibu (more than 5 years)

    Pros

    Flexibility, Friendly employees, happy hours

    Cons

    Unrealistic goals. No support for new products. Poor training. Stressful job! Managers are constantly on your back. Meetings are funny because everything they want from you is a joke. Your clients hate you because the products suck. Unless you want to go on medicine, stay away. They lure you with high commissions and you will work your life away to get them.

    Advice to ManagementAdvice

    Trade places with the reps and you wouldnt last a week.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    AM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Media Sales Representative
    Current Employee - Media Sales Representative

    I have been working at hibu full-time (more than 5 years)

    Pros

    You set your own schedule and manage your own time. Complete benefits package and car allowance. No am or pm reporting to a local office

    Cons

    A print company trying to compete in the digital world with limited resources and experience. They launched this new name with minimal marketing to promote it in the market place. What is HIBU and what is the significant meaning, NOthing! It means nothing. No room for advancement, earnings potential has reduced 35% and you are required to work much harder to earn significantly less.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Used to be great, not anymore.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Consultant in Saint Louis, MO
    Current Employee - Sales Consultant in Saint Louis, MO

    I have been working at hibu

    Pros

    Flexibility, plenty of training, work from home.

    Cons

    Comp plans constantly changing to the company's benefit so sales reps make less money, nearly impossible sales goals, most everything is done in the Phillippines so communication is difficult and product produced for our customers is sub-par.

    Advice to ManagementAdvice

    Take care of your reps and they will take care of you. If you lose all of your sales reps due to these ridiculously high sales goals, there will be no quality reps left.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Customer Service rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hibu full-time (more than 10 years)

    Pros

    Decent pay and benefits

    Cons

    Job is not secure since out sourcing jobseekers
     off shore

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    Business Development Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative in San Diego, CA
    Former Employee - Business Development Representative in San Diego, CA

    I worked at hibu

    Pros

    Lots of freedom, Decent compensation, decent customer support, fun industry, good training

    Cons

    Unrealistic quotas and I was a 2 time President's Club winner. Company is having financial troubles and has cut back on customer support so the sales rep is not only responsible for selling but is now also responsible for customer support in most cases.

    Advice to ManagementAdvice

    Hire more customer support personel. Make quarterly bonuses worth the effort like they used to be

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    RUN from this company! It will not be in existence much longer.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager
    Former Employee - Sales Manager

    I worked at hibu

    Pros

    I learned how to sell lots of different products and worked with some amazing people. I also learned how to manage people during very difficult times. There is a lot of autonomy also.

    Cons

    Unless you once worked for McLeod, you will never move up! The company simply can't fulfill the products and now that everything is being shipped overseas, the customer will suffer even more. There is absolutely no competent leadership in this company.

    Advice to ManagementAdvice

    Quit keeping around managers who once worked for McLeod because they are driving this once great company into bankruptcy (just like they did McLeod). Give the power of running the business back to the local manager who actually has a clue of how to do it! Correct the fulfillment issues and quit telling the reps that it is better, when they know it isn't.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    I have hibu to thank for a great 18 year career experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu full-time (more than 10 years)

    Pros

    Great opportunity to make money and career advancement if you are willing to work hard. Excellent life work balance. Great mentors if you are serious about learning and growing. It is definitely a job if you are hitting your numbers no one will bother you. You write your own ticket. You work with great people. Some of my closet friends have come from hibu.

    Cons

    The people who are not doing well are the people who are not working and then complain that it is the company's fault. Unfortunately, these are the people who are most vocal. If you are prone to negativity it can wear on you.

    Advice to ManagementAdvice

    Stay positive. Keep rewarding performance.

    Recommends
    Positive Outlook
  9. 2 people found this helpful  

    Very poorly organized company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA

    I have been working at hibu

    Pros

    Make your own schedule. Good pay

    Cons

    Management is unable to help as they do not know all computer systems or field environment. Fulfillment is terrible. 90% of my customers are unhappy with services. The back office is useless. They can not fullfill services purchased and do not care about their customers.

    Advice to ManagementAdvice

    Get.a completely management.team. Make customer service and fulfillment be handled by the back office not.reps. Be more customer and user friendly.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Representative in Los Angeles, CA
    Former Employee - Business Development Representative in Los Angeles, CA

    I worked at hibu full-time (less than a year)

    Pros

    Great training and ability to work from home.

    Cons

    There are unrealistic sales expectations, massive micromanagement that gets in the way of selling, and constant work and emails being sent by company strongly encouraging us to work 24/7. Lack of quality control on many levels.All of these things and more have caused more than half of their sales people. Avoid this company like the plague. There is a reason why a majority of people quit and customers cancel.

    Advice to ManagementAdvice

    Do not bombard sales people with ongoing long meetings, never ending emails and micromanaging that takes us off the sales floor. Get rid of your many layers of management and provide your sales people with assistants they need to produce revenue.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    Employees were great and Managers showed favoritism

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manufacturing Coordinator in King of Prussia, PA
    Former Employee - Manufacturing Coordinator in King of Prussia, PA

    I worked at hibu

    Pros

    Coworkers incentives and company events

    Cons

    Ineffective management. Managers lying about credentials

    Advice to ManagementAdvice

    Thoroughly check the references of those hired for management

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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