hibu

corporate.hibu.com
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hibu Reviews

Updated March 3, 2015
Updated March 3, 2015
683 Reviews
2.7
683 Reviews
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hibu CEO David Eckert
David Eckert
153 Ratings

Review Highlights

Pros
  • Office empty by 5 and had flexibility to work from home as often as I wanted (in 21 reviews)

  • The work-life balance was definitely one of the few perks (in 20 reviews)


Cons
  • Production problems require reps to spend too much time resolving customer service issues (in 32 reviews)

  • Managers under pressure to make sure new products succeed (in 27 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Get out while you can!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Mount Joy, PA
    Current Employee - Account Manager in Mount Joy, PA

    I have been working at hibu

    Pros

    Decent products and decent ability to make money

    Cons

    Lots of red flags, management flip flopping around, objectives constantly switching, very little job security and much more to worry about

    Advice to ManagementAdvice

    Sell the company to someone who cares about employees and the products!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Going through a very tough transition.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager
    Current Employee - Account Manager

    I have been working at hibu

    Pros

    the people I work with are great.

    Cons

    outsourcing everything. It is very hard to work with people who have English as a second language

    Advice to ManagementAdvice

    bring everything back to the U.S.!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Pressured

    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at hibu

    Pros

    Base pay and commissions pay well

    Cons

    If you ever get commissions

    Advice to ManagementAdvice

    Don't use threats as a way to motivate employees

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Good enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu

    Pros

    Management is okay but not great

    Cons

    Sales team is horrible low

    Advice to ManagementAdvice

    Don't get rid of your best products

    Recommends
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    pleasure to work at hibu

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at hibu

    Pros

    salary virtual office, no micro managing

    Cons

    company financial struggles, constant changes in commision structure and reduction in bonus

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Business Development

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development in Chicago, IL
    Former Employee - Business Development in Chicago, IL

    I worked at hibu full-time (more than a year)

    Pros

    You can work independently and from home/ in the field, high investments in technology for sales force.

    Cons

    Uggg so many... Goals are difficult at best to hit, company support for customer issues is poor, support staff works at their own speed and is not always professional to the clients, products change so often it is a real challenge to keep up with products and processes

    Advice to ManagementAdvice

    The churn them and burn them attitude is counter productive. You invest a good deal in training and technology and then give no job stability. Stop changing products and chasing the market, become a trend setter and get proper support for sales force to fix customer issues.

    Doesn't Recommend
    Neutral Outlook
  8. 1 person found this helpful  

    Good entry to sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Representative in Lafayette, LA
    Former Employee - Sales Representative in Lafayette, LA

    I worked at hibu full-time (more than a year)

    Pros

    good experience learning how to sell

    Cons

    product and customer service lacking

    Advice to ManagementAdvice

    big time attention needed to customer service

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Challenging, company is a work in progress always, but all goals are attainable.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Executive
    Current Employee - Account Executive

    I have been working at hibu

    Pros

    Mostly plenty of freedom, benefits are good, base salary is decent, often have several bonus opportunities and short term contests multiple times per year, extensive training. If you hit your sales goals or most of them the pay and often outweigh the headaches. Always undergoing massive change since I have been here, but future is bright if they achieve what they are headed toward.....in 3-4 years from now if they are still around.

    Cons

    Sometimes too much training (takes up a lot of time), company's system if highly flawed and has a long way to go, change can be good, but too much change happens at hibu, always feel like you are getting sold from interview to product updates to anything. Billing system is completely flawed and creates more headaches for the salesperson with clients. Constant headaches dealing with sales already completed. With support, too often the left hand doesn't know what the right hand is doing and support send you around to different departments and still don't get an answer. Commission sucks at 3.5%

    Advice to ManagementAdvice

    Be upfront, be honest, empower your employees with being a part of things without selling them all of the time and holding back information that could help prepare them. Hire better and higher quality employees for support and reduce the number of different departments and cross train. Raise commission for increase amounts and have a better system for tracking commission and bonuses - need an accountant just to see if you have gotten paid on certain sales trying to read the commission statements.

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Concentrate On Servicing The Client

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in New York, NY
    Former Employee - Account Executive in New York, NY

    I worked at hibu full-time (more than 8 years)

    Pros

    Great bonus programs. Worked with a lot of good people. Hit your quotas and you will have a lot of freedom. Good work-life balance.

    Cons

    Times have changed. Revenues generated by print are diminishing rapidly. Revenues from digital are harder to obtain due to increased competition. Back end support for digital is lacking especially website servicing.

  11. 3 people found this helpful  

    Struggling to fulfill what is sold

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Denver, CO
    Current Employee - Account Manager in Denver, CO

    I have been working at hibu

    Pros

    Okay company, always an expected performance level that is seldom attainable, benefits are about average, lotsa growing pains as they try to rebrand themselves

    Cons

    The products the sales force sells are not well fulfilled or supported and so we have many, many unsatisfied clients. It would be nice to believe in what we sell but the company can't seem to deliver the quality that we sell.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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