hibu

  corporate.hibu.com
  corporate.hibu.com

hibu Reviews

Updated December 21, 2014
Updated December 21, 2014
654 Reviews
2.7
654 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
hibu CEO David Eckert
David Eckert
142 Ratings

Review Highlights

Pros
  • Office empty by 5 and had flexibility to work from home as often as I wanted (in 21 reviews)

  • The work-life balance was definitely one of the few perks (in 20 reviews)


Cons
  • Production problems require reps to spend too much time resolving customer service issues (in 32 reviews)

  • Managers under pressure to make sure new products succeed (in 27 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Can this company survive?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at hibu full-time (more than 8 years)

    Pros

    Flexible schedule, work from home, computer, Ipad, partnership with Google, great benefits

    Cons

    Unrealistic expectations to sell websites. The websites are one size fits. No one cares about the end user anymore, feels like a number and not a person. Half of the company has suffered lay offs. Even the sales force has been cut more than half. Customer service has been moved over seas. I have had the most customer complaints in the last year than I have ever had at any job. Billing is confusing to the customer and the sales rep. I had a customer tell me that "the IRS is easier to work with." Some customers were double billed. Too many products the last few years and pushed what was best for the company and not for the customer. Although, now they are focusing on 4 core products. Comp plans change at least twice a year. No clear communication about objectives. Change bonus plans so they don't have to pay them. Multiple Reporting systems that do not communicate with each other. Reporting systems cannot define exact sales numbers. Order processing and fixing issues is very difficult.

    Advice to ManagementAdvice

    Go back to when it was a great company to work for. Go back to focusing on your employes. One reporting system. Easier and transparent billing. Realistic goals. Better products not one size fits all.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 4 people found this helpful  

    Your first year just might be your last.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Graphic Artist in Cedar Rapids, IA
    Former Employee - Graphic Artist in Cedar Rapids, IA

    I worked at hibu full-time (less than an year)

    Pros

    - 2 weeks of orientation upon hire- get paid to sit around!
    -

    Cons

    - Terrible communication between departments.
    - Chances are you have to work with confusing and faulty software/websites.
    - Lets see...They went bankrupt a few times...
    - They're going through big structural changes (outsourcing jobs (like mine) to overseas)
    - Work isn't rewarding.

    Advice to ManagementAdvice

    Get out of the business. Do something interesting an honorable.

    Doesn't Recommend
    Negative Outlook
  3. 2 people found this helpful  

    overall good experience working as an Account Executive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at hibu

    Pros

    I liked the autonomy and having each day different. You get to meet lots of people some are nice and open to hearing what you have to offer others are rude. Lots of rejection but that's sales and you just need to move on to the next door. If you are not motivated and are hurt by rejection this is not a job for you. You can make good money if you are a good at connecting with people and follow up.

    Cons

    You are constantly compared to others in your office. So if your co-workers are not doing as well then it makes you look good. Lots of turnover in this job as many people just want to get paid to sit at a desk and wait for the phone to ring. If you are not selling and closing new business on a regular basis then they will show you the door.

    Advice to ManagementAdvice

    Some of the management was inspiring and others were not. Spend more time assisting new hires to get prepared and encourage more communal goals where everyone wins.

    Recommends
    Negative Outlook
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  5. 3 people found this helpful  

    Company is headed to extinction!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Shreveport, LA
    Current Employee - Sales in Shreveport, LA

    I have been working at hibu full-time (more than 10 years)

    Pros

    Decent benefits and job autonomy.

    Cons

    Company has a "good old boy" mentality as they continue to place former yellow page executives at the top of the digital roles. Company simply can't deliver the products they sell and are now shifting all production, customer service and credit overseas.

    Advice to ManagementAdvice

    Give your local managers the ability to run their markets and quit making blanket decisions! Put your focus on the fulfillment of your products because they are getting worse daily.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    Roller coaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive

    I have been working at hibu

    Pros

    Work independently, good income, bonus.

    Cons

    Constantly changing pay structure, commissions,
    Backend support does not communicate to related dept
    Procedures

    Advice to ManagementAdvice

    Company moral is extremely fragile. Talks of buyouts, layoffs, rumors are very negative, good reps will leave, no one wants to be part of this environment.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Outside Sales Rep Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu

    Pros

    Base salary, Commission, Benefits, Bonus Opportunities. Hours are flexible.

    Cons

    Sales organization disguised as a digital marketing company. Over priced and sub par products make for a less than pleasant sales-rep/customer relationship after the sale. The website developers don't take pride in the work.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    I enjoyed my time with hibu very much!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu full-time (more than 5 years)

    Pros

    You were given the freedom to create your own schedule and work virtually from your home with Little to no micromanaging.

    Cons

    The only obstacle that continued to present itself was the lack of owning quarterly objectives for new products. Quota would be met by a rep however if the product was a fail and discontinued the rep wasn't able to count those sales toward the quarter.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at hibu full-time (more than 3 years)

    Pros

    Great Work Life Balance, Freedom to pursue your own business, Good Pay

    Cons

    Moving up in the company can be difficult given their current state. This however could change

    Recommends
    Negative Outlook
  10. 1 person found this helpful  

    ok

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu

    Pros

    ok for a young buck

    Cons

    make sure changes are in place before letting people know after the fact

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 3 people found this helpful  

    "Good while it lasted"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at hibu full-time (more than 10 years)

    Pros

    I enjoyed working at hibu for a number of years. Being in the position I was in, I learned how to navigate around a computer and learn different software. I also had the opportunity to meet a lot of people and build some lasting relationships over the years. The benefits were okay for a single mother.

    Cons

    Lack of communication. There wasn't a lot of it between myself and management.

    Advice to ManagementAdvice

    Treat your employees like people, not like a number or the bottom line.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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