hmv
3.0 of 5 24 reviews
www.hmvgroup.com Maidenhead, United Kingdom

hmv Reviews

Updated May 1, 2014

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3.0 24 reviews

                             

25% Approve of the CEO

hmv CEO Trevor Moore

Trevor Moore

(4 ratings)

38% of employees recommend this company to a friend
24 Employee Reviews
in
    • Culture & Values
           
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    Good experience

    Sales Assistant (Former Employee)
    Chatham, England (UK)

    Prosthe staff... NOT the suits upstairs

    Consthe suits upstairs dont exactly care about those in the shops

    Advice to Senior Management-

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Interesting

    Anonymous Employee (Former Employee)

    ProsVery very very nice music.

    ConsOther employees were sometimes unhelpful.

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    Very supportive company and very willing to give opportunities

    Anonymous Employee (Current Employee)

    ProsOne of the best reasons to work for HMV group is the support for going into professional qualifications such as ACCA

    ConsOnce professional qualifications are complete at HMV, there may not be open vacancies within the organisation to progress into a more senior role

    Advice to Senior ManagementHMV leadership is very good ideas and always looking forward, constantly keep employees aware of the plans of the company

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    • Work/Life Balance
           
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    Cool place to work

    Shop Assistant (Current Employee)

    ProsI get to know about all the latest news in music and movies and they let me be creative with my appearance good place to work and grow as an employee.

    ConsSometimes the work is a bit dull and the customers can be difficult to deal with. Long shifts around Xmas time and Easter.

    Advice to Senior ManagementMore training opportunities in store and bonuses for good employees. I would like to work my way up to the top so Id appreciate if there was the possibility to do so.

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    Good job, crazy hours

    Store Supervisor (Current Employee)
    Toronto, ON (Canada)

    ProsGood Benefits
    Good discounts
    Opportunity for advancement
    Up to date with music, movies & other entertainment
    Get to sell great music to the masses

    ConsLong hours
    Monthly set-ups of restocking/changing sale sections
    Constant moving/price changing/re-merchandising of product
    Endless promotions to memorize sale procedures for
    Working Christmas Eve, New Years Eve, Boxing Day, all at unreasonable hours of the morning/night

    Advice to Senior ManagementI am a leader and it's hard work to try and keep up with all the bullcrap that is HMV. A leader has to be very much dedicated to this company and all the work that surrounds selling cds/dvd's and whatever else. It's nuts i tells ya.

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    It's a job

    Stock Clerk (Former Employee)
    Pickering, ON (Canada)

    ProsIt's a comfortable pace, you get to work around a music minded environment, helping people find the newest Celine Dion album is ultra rewarding.

    ConsMinimum wage jobs suck. You are in a busy mall over the holidays earning only enough money to get yourself home on the bus and if lucky a meal while you are there.

    Advice to Senior ManagementKeep on doing what you do... taking advantage of consumers with your overpriced, outdated technology.

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    OK

    Store Manager (Current Employee)
    London, England (UK)

    ProsGreat atmosphere as well as great people. Good working environment, OK staff discounts. Working in London makes it quite a social hub too.

    ConsSome bad management at times, not enough staff discount, can't really say much more, there's no more negatives that I can think of.

    Advice to Senior ManagementListen to staff more. Communication within the group should be a hell of a lot more transport, we should also have more head office meetings.

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    • Culture & Values
           
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    Fallen Giant - Still Falling

    Anonymous Employee (Former Employee)
    Royal Tunbridge Wells, England (UK)

    ProsRelatively flexible shift pattern, staff discount on products, great camaraderie, relatively good prospects if you are willing to move to the other end of the country and are fanatical about HMV

    ConsRegional management live on a different planet - management visits degenerate into turning the store into an ideal homes exhibition to match the pictures in the "handbook" (right down to the sticker drawer in the stock room). Not allowed a modicum of independent thought due to aforementioned "handbook" and centralised strategies. Working for the company is akin to joining a cult, if HMV is not THE all powerful obsession in your life - then expect limited to no job progression whatsoever. If you are lucky enough to progress - be prepared to be moved at a moments notice to other stores (i.e. you work in Scotland and are promoted to assistant manager at the other end of the country) and then maybe be told three months later that store is being closed due latest re-structuring. If you are lucky enough to get onto some kind of staff training other than handbook assimilation - expect that also to be cancelled without warning - successfully entered the graduate scheme only for it to be cancelled within a month and offered an inferior training position in its place (also in turn cancelled). For a company that had such a strong market position and with employees passionate about the products they sell it is a true disappointment that this was not being capitalised by the captains running the ship. Oh and they saw Digital and Online (iTunes et al) gunning for them for a long time and left it too late.

    Advice to Senior ManagementListen to your people and allow the true talent (rather than the latest round of robots fresh out of conditioning school) to shine. Alas - too late - The ship sank last year and is now being rationalised (i.e. being gutted). A real shame for such an iconic brand.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    DIFFICULT TIMES

    Anonymous Employee (Former Employee)
    London, England (UK)

    ProsIf you love music, it is an interesting place to work

    ConsMoney difficulties
    Will it or won't it survive?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Wamp wamp

    Anonymous Employee (Former Employee)

    ProsHmv has a flexible for staff if you are a music/dvd lover you find some good obscure stuff. Managers usually try to accomodate you as best as you can.

    ConsHigher ups at HMV didn't adapt and see the changes coming and now place is going under. Most senior staff saw it for a while.

    Advice to Senior ManagementShould listen to staff and adapt to trends quicker and faster. Might be too late but good luck to HMV.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at hmv reviews and ratings — including employee satisfaction and approval rating for hmv CEO Trevor Moore. All 24 reviews posted anonymously by hmv employees.