hmv
3.0 of 5 24 reviews
www.hmvgroup.com Maidenhead, United Kingdom

hmv Reviews

Updated May 1, 2014

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3.0 24 reviews

                             

25% Approve of the CEO

hmv CEO Trevor Moore

Trevor Moore

(4 ratings)

38% of employees recommend this company to a friend
24 Employee Reviews
in
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    • Disapproves of CEO

     

    Great untill the money ran out

    Supervisor (Former Employee)
    Dublin, Dublin (Ireland)

    ProsGreat to work for largely with some great perks

    ConsTreated poorly upon entering administration

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Sounds like fun?

    Sales Assistant (Current Employee)
    London, England (UK)

    Pros+ It's nice to be working with what I love as my enthusiasm for the product is genuine and I feel that the customers recognise this.

    + The staff discount, although its not that much, is very handy, especially for birthdays/Christmas.

    + A lot of the staff on my level are very friendly and have a genuine love of what they sell.

    Cons- The store manager uses fear as their primary motivational tool.

    - The management are always in contradiction with one another so you're ALWAYS going against someone's instructions.

    - No regard for illness or pain when tasks are being delegated. I've often complained of my injuries being made worse by my work, only to be offered no sympathy. I'm currently very ill but I fear the consequences of taking time off.

    - Disproportionate punishments follow menial crimes. For example, an employee is awaiting a disciplinary hearing for going to meet a friend outside of work hours to ask a favour of them when he was off sick. He received a barrage of verbal abuse from the manager for this.

    - The store is absolutely FILTHY. No-one reports the store to environmental health as they fear being fired. There was a dead mouse in the audio department for a VERY long time and mice regularly eat the confectionary that's for sale. The half-eaten treats are removed rather than the whole batch. I die a little inside every time a customer buys a chocolate bar. The staff kitchen areas are disgusting and rodent-infested and I refuse to eat or prepare food in them. It's also so dusty that my hands are black after half an hour of work. Disgusting.

    Advice to Senior ManagementThis place needs a massive overhaul in the way in which it's managed, starting with respect and decency towards its employees. If I didn't have to worry about my wife and forthcoming family prospects, I'd leave right now. It's sad, because I spent my teenage years dying to work in HMV only to find out how awful it is to work there. I hope other stores fare better.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Overall happy

    Sales Assistant (Former Employee)
    Heathrow, England (UK)

    ProsGood benefits and events eg. Conferences

    ConsMust always keep up to date with new releases for films, music and tech, easy for full timers, more difficult for part timers.

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    • Work/Life Balance
           
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    Nightmarish void where souls were sold for company profit

    (Former Employee)
    Toronto, ON (Canada)

    Prosyou met awesome people (both other employees that you worked with and the occasional famous person), the discount was alright

    Conscorporate office down to managers were incredibly pushy with sales and would write you up for not up-selling products at cash, the stores are always a mess, the overhead radio plays all of twenty songs over and over again until you've gone crazy, the customers are rude, the backrooms are chaotic and dangerously messy, hard to take time off, hours are always being cut, no benefits for a full year (even if you are full time)

    Advice to Senior Managementstop treating your employees like garbage - brand loyalty is not established with pushy sales people that are constantly terrified that they'll lose their jobs for not selling enough product

    No, I would not recommend this company to a friend

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    Wamp wamp

    Anonymous Employee (Former Employee)

    ProsHmv has a flexible for staff if you are a music/dvd lover you find some good obscure stuff. Managers usually try to accomodate you as best as you can.

    ConsHigher ups at HMV didn't adapt and see the changes coming and now place is going under. Most senior staff saw it for a while.

    Advice to Senior ManagementShould listen to staff and adapt to trends quicker and faster. Might be too late but good luck to HMV.

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    Very supportive company and very willing to give opportunities

    Anonymous Employee (Current Employee)

    ProsOne of the best reasons to work for HMV group is the support for going into professional qualifications such as ACCA

    ConsOnce professional qualifications are complete at HMV, there may not be open vacancies within the organisation to progress into a more senior role

    Advice to Senior ManagementHMV leadership is very good ideas and always looking forward, constantly keep employees aware of the plans of the company

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    • Work/Life Balance
           
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    not good!

    Sales Assistant (Former Employee)
    Toronto, ON (Canada)

    ProsThere' access to great music, movies, cd, dvd, blu-rays, just about anyting you want ot watch or listen to you can find it at hmv

    Consthey don't really treat their employees that well, and there isn't really any room for improvement or any place to move up to

    Advice to Senior Managementyou guys should make employee communication more easy and foster that kind of relationship instead of just bashing everyone around

    No, I would not recommend this company to a friend

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    • Work/Life Balance
           
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    very fun but forget about advancing

    Sales (Current Employee)
    Toronto, ON (Canada)

    Pros-very friendly people
    -discount (supplier cost, items become very cheap)
    -flexible when asking for days off
    -flexible around your availability
    -managers become your friends

    Cons-lack of appreciation from managers
    -favouritism
    -can get very boring on most night shifts

    Advice to Senior ManagementAppreciate ALL your workers.

    Yes, I would recommend this company to a friend

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    • Work/Life Balance
           
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    Cool place to work

    Shop Assistant (Current Employee)

    ProsI get to know about all the latest news in music and movies and they let me be creative with my appearance good place to work and grow as an employee.

    ConsSometimes the work is a bit dull and the customers can be difficult to deal with. Long shifts around Xmas time and Easter.

    Advice to Senior ManagementMore training opportunities in store and bonuses for good employees. I would like to work my way up to the top so Id appreciate if there was the possibility to do so.

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    • Work/Life Balance
           
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    Good job, crazy hours

    Store Supervisor (Current Employee)
    Toronto, ON (Canada)

    ProsGood Benefits
    Good discounts
    Opportunity for advancement
    Up to date with music, movies & other entertainment
    Get to sell great music to the masses

    ConsLong hours
    Monthly set-ups of restocking/changing sale sections
    Constant moving/price changing/re-merchandising of product
    Endless promotions to memorize sale procedures for
    Working Christmas Eve, New Years Eve, Boxing Day, all at unreasonable hours of the morning/night

    Advice to Senior ManagementI am a leader and it's hard work to try and keep up with all the bullcrap that is HMV. A leader has to be very much dedicated to this company and all the work that surrounds selling cds/dvd's and whatever else. It's nuts i tells ya.

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Glassdoor is your free inside look at hmv reviews and ratings — including employee satisfaction and approval rating for hmv CEO Trevor Moore. All 24 reviews posted anonymously by hmv employees.