iBAHN

  www.ibahn.com
  www.ibahn.com

iBAHN Reviews

Updated September 18, 2014
Updated September 18, 2014
18 Reviews
1.9
18 Reviews
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David W. Garrison
13 Ratings

Employee Reviews

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  1.  

    Down with the ship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Support in Cottonwood Heights, UT
    Current Employee - Support in Cottonwood Heights, UT

    I have been working at iBAHN full-time (more than 3 years)

    Pros

    Great co-workers on US side, decent middle leadership in US.

    Cons

    Disinterested and arrogant US leadership, Malicious and Anti-American leadership in the UK and Asia resulted in bankruptcy and sale of the business

    Advice to ManagementAdvice

    Divide the regions with different levels of customer expectation, monitor junior execs, and watch what happens on their teams. To evaluate management, consult the people they manage... Stop trying to make all your customers fit in the same box... listen to your customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Ruins of a once great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer in Salt Lake City, UT
    Former Employee - Engineer in Salt Lake City, UT

    I worked at iBAHN full-time (less than an year)

    Pros

    iBahn was purchased via bankruptcy auction by their competitor, so I guess that's something. At least they can pay the bills.

    Cons

    Lack of any management at all. The new management doesn't seem to know what they even want to do with the ibahn office, it feels like a boat that is just sailing with the ocean current. The office itself is a bit of a ghost town, maybe 1/4th of the cubes are actually filled. They actually put security cameras in to watch the employees, which I am not comfortable with. With how little attention or communication comes from the new owners, I feel like there may be layoffs and closure of the SLC office in the future. :(

    Advice to ManagementAdvice

    Actually make some decisions with what you want to do with our company now that you've bought it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    We'll see how it goes...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iBAHN full-time

    Pros

    Flexible schedules, great coworkers, nice location. New CEO and executive team.

    Cons

    Lack of leadership, lack of resource management, lack of executive focus. The new CEO has some great ideas, but there is still far too much lack of focus with very few people to engage in the work. The bankruptcy was the right move...and perhaps someone can rescue a once great company from itself. Most of the problems leading to ibahn's demise were descisions made by the executive team from years ago.

    Advice to ManagementAdvice

    Pick a strategy and stick with it to completion. Stop changing the company focus on a whim.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Once was great, executive management drove the company into bankruptcy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager in Salt Lake City, UT
    Current Employee - Marketing Manager in Salt Lake City, UT

    I have been working at iBAHN full-time (more than 10 years)

    Pros

    Cool technology, great co workers, flexible work schedules, and long term employees were valued at one point. Recent executive management changes, changed all of that.

    Cons

    The former president of the Americas, who drove the company into bankruptcy, had no idea what he was doing. He had no grasp of the company culture, American culture, nor did he have an ability to inspire, motivate or lead by example. Instead a culture of financial insecurity, finger pointing, and general disarray ensued. Unfortunately the company has lost its reputation in the industry among employees, customers, valued partners and long time trusted advisors.

    Advice to ManagementAdvice

    Lets hope the new CEO can restore iBAHN to where it once was before it fell into bankruptcy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    not a place to work they suck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Account Manager in Atlanta, GA
    Current Employee - Account Manager in Atlanta, GA

    I have been working at iBAHN full-time (more than 10 years)

    Pros

    leaving and getting a better job with a company that is run by professional people

    Cons

    no leadership and leaders in sales don't know how to sell have never been in sales before they are just children

    Advice to ManagementAdvice

    be professional

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Give, and you shall receive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations in Salt Lake City, UT
    Current Employee - Operations in Salt Lake City, UT

    I have been working at iBAHN full-time (more than an year)

    Pros

    Laid back, loose atmosphere. Good people to work with.

    Cons

    No 401k match, no training and/or tuition reimbursement, and no vacation rollover.

    Advice to ManagementAdvice

    Invest in employees future by matching 401k contributions. Invest in employees knowledge by sending to training or providing tuition reimbursement, this alone would provide value for years to come as employees become more familiar with technology. Invest in employees mental health by not restricting vacation rollover. People need a break and to get away from it all, by not allowing vacation rollover, you are contributing to the decline of productivity and overall well being.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Pleasant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Field Service Engineer II in Tampa, FL
    Current Employee - Field Service Engineer II in Tampa, FL

    I have been working at iBAHN

    Pros

    Entry Level Networking, and a good local support team.

    Cons

    No programs in place for advancement outside of Salt Lake City, Utah

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    iBAHN - rudderless company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Salt Lake City, UT
    Former Employee - Anonymous Employee in Salt Lake City, UT

    I worked at iBAHN

    Pros

    The best part of working at iBAHN were my co-workers. It is rare that those you work with end up becoming close friends that you spend time with outside of work, but that is what happened with my co-worker from iBAHN.

    Cons

    Lack of strategic direction.
    Inability to react to changing market needs, even though mid-level management voiced concerns over outdated pricing models.
    Lack of patience with company initiatives. Leadership would spend months developing plans for the company and then would abandon those plans in just a few months.
    iBAHN continues to be a very engineering driven company, which seriously hinders it in a market that is customer-driven. iBAHN network is built like Fort Knox, but this ends up being a hindrance to customers when they can't get on the network.

    Advice to ManagementAdvice

    I feel that the current senior management was poised to lead iBAHN to an acquisition, but lacks the ability to sucessfully lead a company that now needs to focus on long term growth.

    Doesn't Recommend
    Disapproves of CEO
  10. 3 people found this helpful  

    iBAHN had their chance, and blew it!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Account Management in Salt Lake City, UT
    Former Employee - Customer Account Management in Salt Lake City, UT

    I worked at iBAHN

    Pros

    If you are looking for a "job" that pays fair and allows you to be somewhat flexible, iBAHN may be a fit for you. If you're looking for anything else, run the other way!

    Cons

    iBAHN's Senior Management is the biggest downside of this company. iBAHN's CEO, David Garrison, has never been an active CEO in terms of running the company and his lack of oversight has resulted in the company losing market share in the USA for years. Furthermore, iBAHN has invested virtually zero in R&D and are years behind it's competitors in emerging technologies for their industry. iBAHN has been acquiring small European companies to try and catch up, but this strategy isn't working. Regardless of your position in the company, you will have no empowerment and your input will be mostly ignored. The company changed its name back on 2006 from STSN to iBAHN because of extremely poor customer satisfaction surveys, but, the name change has done nothing to improve its reputation. Marriott is the company's biggest client and iBAHN has been increasingly losing Marriott contracts to its competitors, resulting in major defections from key employees and several rounds of layoffs.

    Advice to ManagementAdvice

    Here's a new one, listen to your customers! Listening to your employees is not a bad idea either, since they usually repeat what the customers tell them...

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Directionless, spineless, and misguided

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iBAHN (more than an year)

    Pros

    Operational flexibility in the middle to upper tiers
    Promising technology in both their primary products
    It hit rock bottom a year ago, so the only way is up
    Guest-Tek, the new owners, sound promising

    Cons

    Spineless account management result in clients having far too much say in internal matters
    Directionless upper management with a schizophrenic approach to product development
    Endemic "Not in my backyard" culture
    Lack of problem ownership
    Finger pointing and blame culture within management
    Awful communication between departments, groups and platforms

    Advice to ManagementAdvice

    Stop kowtowing to every customers demand. The company has a wealth of expertise, and you should not be afraid to draw from it and trust the sources.
    Stop dancing between products
    Be there for your staff
    Grow a pair, but stop kicking problems into other peoples hands to avoid dealing with it yourself.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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