iMakeNews

www.imninc.com

iMakeNews Reviews

7 Reviews
3.6
7 Reviews
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Ben Levitan
4 Ratings

Employee Reviews

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  1.  

    Worked at IMN for 1 year

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iMakeNews full-time (more than a year)

    Pros

    Really great products and people. The best company I worked for to date and was really ready to grow with the organization. Great benefits, engaged HR department, good name out in the field- RARELY heard a bad word spoken of the company.

    Cons

    The company was acquired in August and culture was completely changed. Not just a shift but a 180 degree turn from what we were used to as employees. Really sad, a lot of us were heartbroken.

    Advice to ManagementAdvice

    None, doesnt matter anymore.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Unsure of the future since recent acquisition

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iMakeNews

    Pros

    laid back environment for now
    free food
    flexible schedule
    great people
    the pay is decent for the job you are doing

    Cons

    everyone is getting laid off except for a lucky few
    drug testing/nicotine testing to begin in September
    the health care plan has changed for the worse due to the new company acquisition

    Doesn't Recommend
    Negative Outlook
  3. 1 person found this helpful  

    Great experience, but unsure future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iMakeNews full-time

    Pros

    Great working environment with great culture; good work life balance.

    Cons

    After the merger, it is unclear the direction of the company.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    That poop that you just took? Make sure you log it in SalesForce.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in Waltham, MA
    Current Employee - Account Manager in Waltham, MA

    I have been working at iMakeNews

    Pros

    The employees – intelligent, always willing to help, great sense of humor
    Fair to competitive pay
    Excellent benefits
    Convenient location off of 95
    Free coffee/tea/soda/seltzer
    Free on site mini gym
    Occasional beer and wings celebrations
    Casual dress

    Cons

    Incompetent upper management
    Middle management doesn’t have time to properly manage their teams
    Micromanagement
    Lack of communication between departments
    Unorganized
    Poor morale
    Outdated system
    Rude clients (though this is expected when you’re working in the automotive industry)
    Impossible work load and expectations (150 – 200 accounts)
    Company is performing poorly
    Don’t even think about leaving a minute before 5:30pm

    The main problem with Imakenews is a lack of proper leadership. Upper management is so far removed from the day to day dealings and processes of our services that they cannot make sound requests or decisions. One day management will demand X” and after pouring hours into completing “X” management will come back with “Forget about X, do Y instead.” Upper management’s constant, hasty requests are unrealistic especially considering how overloaded and pressed for time Account Managers are. The list of responsibilities and expectations grows on a daily basis yet there is no additional compensation or reward. Account Managers – despite being client facing – have no voice in the company. Perhaps if they spent a day in their shoes they would see just how challenging (and vital!) the AM role is to the company and understand that not every request can be handled at the snap of a finger.

    Further, the Account Management position drastically changed from its original intension. The position transitioned into a telemarketing role – harassing your clients on a daily basis to take your surveys, schedule a report review, schedule an account review, etc. You almost wonder if you should be paying your clients to deal with you... And you better believe if you don’t get your work done you’ll have a manager sitting on your lap until it’s completed (and every single detail is tracked in Sales Force).

    From the account management role there aren’t many career paths. The company claims you can “design your own position based on your strengths” but in reality the company is too thinly spread to move anyone around. Moving an AM out of their current role would be detrimental to the entire department. Oh and thinking about asking for a rise? HA -- that’s just silly.

    In short, Imakenews is where happiness goes to die.

    Advice to ManagementAdvice

    Hire more AMs
    Lower AM account load
    Fire poor performing employees – hint: ones that run their own personal businesses out of their cube
    Open the doors of communication between ALL departments (sales, production, client services, billing, etc.)
    Offer AMs commission for up selling existing accounts
    LISTEN TO YOUR EMPLOYEES!

    Doesn't Recommend
    No opinion of CEO
  6. 2 people found this helpful  

    A Great place to start but not to stay at long -- though most out stay their welcome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Manager in Waltham, MA
    Current Employee - Account Manager in Waltham, MA

    I have been working at iMakeNews

    Pros

    Very liveable salary I would call it pretty above average.
    A monkey could be trained to do this job.

    Cons

    Many of your clients are going to treat you poorly but there are exceptions.
    Management is a mess, no one who deserves to get axed does.
    Plenty of incompetence to go around.

    Advice to ManagementAdvice

    Fire those who have routinely proven they can't hack it. Promote those who routinely exceed goals and venture above and beyond their job duties. And for Christ's sake give us the tools we need, not excuses.

    Approves of CEO
  7.  

    A Great Company But...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iMakeNews full-time (more than 5 years)

    Pros

    A great company with lots of great people. The amount you can learn from others here is quite amazing.

    Cons

    Old software that constantly is held together by the people behind the scenes. It is unreal how many 'hacks' have to be done to sometimes make things work that should be able to be done with the software.

    Advice to ManagementAdvice

    Spend some time seeing what's involved on the back end. There is alot of work from both the client services team and dev/ops to keep the system running smoothly from the client's perspective. What the system lacks from a software perspective due to it's age forces CS, DEV and OPS to all have to work together to make up for it in manpower. Whether it's a hack in some template, a quick dev fix or Ops babysitting the system to make sure emails go out unblocked, and as fast as possible. There are a small group of people that do alot of heavy lifting to keeps things going and as seemless as possible to the client, that group of people is burning out fast.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Demanding, but Fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iMakeNews full-time

    Pros

    It's a growing Company that puts emphasis on innovation.

    Cons

    location is fine, but could be better.

    Recommends
    Positive Outlook
    Approves of CEO

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