iPayment Reviews

Updated July 28, 2014
Updated July 28, 2014
10 Reviews
2.0
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Greg Daily
5 Ratings

Employee Reviews

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  1.  

    It was a good experience. Would consider going back if given the opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iPayment part-time (less than an year)

    Pros

    The schedule was very flexible. The management was great to work with and the products and services were good and you felt like you were providing a good service.

    Cons

    The usual for any job. As a customer rep you deal with the typical things about clients not knowing what to do with the product.

    Recommends
    Approves of CEO
  2.  

    Beware of this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Consultant in Westlake Village, Los Angeles, CA
    Former Employee - IT Consultant in Westlake Village, Los Angeles, CA

    I worked at iPayment as a contractor (less than an year)

    Pros

    No pros at this company to count, management never cares the value of an employee here. Acts warm welcome and ignores the rest. Not a right place to grow or work.

    Cons

    No professionalism, No planning, No proper process followers, More words less work. Upper management has no values in dealing employees. They just waste money and time with new projects, No proper clarity with business for the projects.

    Advice to ManagementAdvice

    Better to introduce proper review management, Work with values.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    not one of my favorite jobs

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Portfolio Management Analyst in Calabasas, CA
    Former Employee - Portfolio Management Analyst in Calabasas, CA

    I worked at iPayment full-time (less than an year)

    Pros

    free bagel's on friday and somewhat casual dress but that's about it.

    Cons

    management is horrible... my manager and her manager and all the execs... horrible. you can't talk to anyone.

    Advice to ManagementAdvice

    get new management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Good ol boys club.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Manager in Chatsworth, CA
    Former Employee - Sales Manager in Chatsworth, CA

    I worked at iPayment full-time (more than an year)

    Pros

    Checks cleared and they had a good program for fair to bad credit for business owners.

    Cons

    Did not value an inside sales team. I was the sales manager, and they had a sales manager they knew. He came to work every day in flip flops, and after I did all the hard work after the merger, they laid me off. I don't want to sound like a whiner... anyways, that guy got fired, the c-level players got pushed out...

    Advice to ManagementAdvice

    Swift current clip swiftly.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Poor company-low pay, poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Westlake Village, CA
    Current Employee - Anonymous Employee in Westlake Village, CA

    I have been working at iPayment full-time (more than 3 years)

    Pros

    Free bagels on Friday, but that's it.

    Cons

    The manager in my area needed classes to learn how to manage! I could do a better job, in fact, a monkey could. There is a high turn-over of employees due to the extremely low pay for the amount of work expected. There is blatant favoritism, which annoys me to no end. All employees should be treated equally and while I received excellent reviews and was 'promoted', ie given more work with no extra pay because I was fast, I was not treated as one of the long-timers, the 'pets'. Irritating and unfair. There MUST be equality in the workplace.

    Advice to ManagementAdvice

    Learn to manage, learn to treat all of your employees as valuable assets. Recognize an employee's strong points and weak points-that's effective management!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Underwriter in Westlake Village, Los Angeles, CA
    Former Employee - Underwriter in Westlake Village, Los Angeles, CA

    I worked at iPayment

    Pros

    in the time I worked there I got 2 free lunches and free bagels on fridays

    Cons

    it was a nighmare, my trainer and manager had the worse attitudes I had ever seen. You would Think I hired myself to work there and I was botherieng them every day that I worked there.

    Advice to ManagementAdvice

    Get an attitude adjustment and maybe the turn around in your employees wouldn't be as high as it is.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Excellent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Portfolio Management Analyst in Westlake Village, Los Angeles, CA
    Former Employee - Portfolio Management Analyst in Westlake Village, Los Angeles, CA

    I worked at iPayment

    Pros

    Very friendly people to work with. Best co-workers and management :)

    Cons

    Extremely strict when it comes to dress code and attendance- which in a way is one of their plus points as well

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Approves of CEO
  9.  

    They take advantage of you.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Calabasas, CA
    Former Employee - Anonymous Employee in Calabasas, CA

    I worked at iPayment

    Pros

    There are a lot of good people there and the benefits are good. It's also located in a nice area to work.

    Cons

    There are a few members of management that will go out of their way to steal credit for your work and ensure that you will never advance to a real management level. It's an old boys/girls club that no matter what, does not allow outsiders.

    Advice to ManagementAdvice

    You need to learn how to respect your employees more. There are too many people in management there which have no respect at all. To be fair, there are those that do as well. Just hope you work for the right person.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Corporate in Westlake Village, Los Angeles, CA
    Current Employee - Corporate in Westlake Village, Los Angeles, CA

    I have been working at iPayment

    Pros

    Benefits are great for singles

    Cons

    401k Cont. are quite small

    Advice to ManagementAdvice

    Work Harder

    No opinion of CEO
  11.  

    Poor communication, poor management, little opportunity for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Account Executive in Spokane, WA
    Former Employee - Account Executive in Spokane, WA

    I worked at iPayment

    Pros

    Set up your own appointments, make your own schedule on Thursdays and Fridays.

    Cons

    They don't pay on time. Your deals magically fall apart or don't process when they were supposed to. There is no base. Everyone that is making money in the company is dating. Management doesn't help you succeed or step in to help when your struggling. There aren't any employees that have been with the company more than 6 months that aren't dating each other. The merchants will bite your head off because their bills get screwed up regularly.

    Advice to ManagementAdvice

    Treat people fairly, offer a small base so people aren't struggling. Try to step in and help people when they are having a tough time rather than just firing them.

    Doesn't Recommend

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