icix

  www.icix.com
  www.icix.com

icix Reviews

Updated October 20, 2014
Updated October 20, 2014
14 Reviews
2.9
14 Reviews
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Kirk Loevner
2 Ratings

Employee Reviews

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  1.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at icix

    Pros

    Flexibility to do whatever it takes to achieve the objectives

    Cons

    Technical and architectural leadership is lacking

    Advice to ManagementAdvice

    Focus on core competencies and leverage existing systems for non-critical functions rather than rebuilding from the ground up.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Icix was a wonderful company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Support Specialist in South San Francisco, CA
    Former Employee - Member Support Specialist in South San Francisco, CA

    I worked at icix full-time (less than an year)

    Pros

    The office perks were astounding! Catered lunches 3x a week, fully stocked kitchen, several games to play (darts, pool table, table tennis) and in-house gym. The people are super friendly and the opportunity for growth was exciting. Best job I ever had!

    Cons

    No cons come to mind. I have no complaints or anything negative to state.

    Advice to ManagementAdvice

    You guys rock! It was an absolute pleasure working for you and wish you the best in the future.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Some ingredients missing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering
    Former Employee - Engineering

    I worked at icix full-time (more than an year)

    Pros

    Impressive experience opportunities and good upshot potential. The product and engineering teams are sharp and the polyglot platform draws diverse expertise and lively debates. Teams are either flat or loosely structured and collaboration is extensive. Usability testing and feature validation are getting underway to bolster emerging products. Founder, employees and management are accessible and friendly. There's ping-pong, pool, darts, and foosball--occasionally happy-hours, off-sites and hackathons.

    Cons

    Key engineering leadership roles and overall technical direction are currently missing. Processes are antiquated, immature or undefined depending on what part of the platform you work in. Practice, process and tool adoption are splintered. The time necessary to apply best practices is too readily compromised away for momentary priorities.

    icix feels corporate even though employees are expected to (and some do) bring start-up-level urgency and commitment. The location is inconvenient. Vacation and perks are not competitive. The company's values are unclear. The lack of transparency and institutional inertia are less than reassuring.

    Advice to ManagementAdvice

    Promote and practice transparency. Open the conversation and make it safe for regular employees to participate sincerely. Start collecting and sharing better data.

    Positive Outlook
    No opinion of CEO
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  5.  

    Immature engineering management, but finally found a sales path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA

    I have been working at icix full-time (more than an year)

    Pros

    Casual environment. Pay is decent (above average, but not top-of-the-valley). Some good, smart engineers - especially some of the new blood hired in the past year. Depending on the manager, some ability to work from home. Finally (as of 2014) found a viable sales direction which seems to be working.

    Cons

    Bulk of the code is ancient (.NET) with low-performing "specialists" kept around to patch it. Newer code is a mix of modern technologies, but still no focus on scalability. Top-level engineering management has no leadership skills - CTO is a CTO only because his business card says so. Terrible office location - middle of nowhere South SF. Well below Silicon Valley standards for accommodations and perks - only catered food twice per week with no restaurants within walking distance, no "special" benefits to speak of, crappy cubes, old laptops...

    Advice to ManagementAdvice

    Get a new top-level engineering lead. What you've got isn't working. At all. This company could be great with 6-12 months of real engineering direction.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    Company Strategy and Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at icix full-time (more than an year)

    Pros

    Very smart people, very motivated
    Incredible market concept, Should be a huge winner
    Initial customers in F100

    Cons

    Unable to stick to a strategy. Shoot, ready, aim. Lots of chaos among the executive team. Fundamentally different visions between founders, CEO, and President who was caught in the middle. CEO brought in huge, expensive enterprise sales force before demonstrating a repeatable sales process or fixing the product. Burned through a lot of cash.

    Recommends
    Neutral Outlook
  7.  

    Musical Chairs, da dat, da da da, da dat, dat dat... whoops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in South San Francisco, CA
    Current Employee - Vice President in South San Francisco, CA

    I have been working at icix full-time (more than an year)

    Pros

    A couple cute guys, LBGT friendly, I think they COO and CTO are LBGT friendly for sure. There is reasonable tolerance of work life balance. Catered food is perk here, although we also have food trucks coming that are also good.

    Cons

    Perhaps it's the musical chairs of how is working here today, but, we are losing ground and accounts with big name customers, e.g. Walmart etc. Seems like when Paul Touw came in there was this good inertia to grow and spend beyond a reasonable rate, and we've been paying for it every month from about 6 months of when he started. He also brought in this some silliness of what the business does verse reality. I think he lost the silliness battle and is on the street now as a 'consultant' to the company.

    Advice to ManagementAdvice

    Keep up with staff reductions and consider a new management team. When you fail with a wonder-boy, you might want to consider a wonder-girl next time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Teriffic Product Idea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at icix full-time

    Pros

    Nice people, casual atmosphere, lunch

    Cons

    Apparently no vision about how this great idea could be used, rudderless

    Advice to ManagementAdvice

    Hope its not too late, the growth planned for last year just fizzled.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Things are changing....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA

    I have been working at icix full-time (less than an year)

    Pros

    Strong ownership of each employee's domain -- the teams are still small, and every person makes a very big difference to the company's performance and culture.

    Related to that, there's a fair bit of freedom to figure things out your own way.

    Upper management has a very good CV and seems to be pushing things in a good direction on the business side.

    Free food (most days) and snacks.

    Cons

    The culture is kind of vague and has distinct "cliques", though this seems to be improving

    Awkward commute (though it's better than being in the city)

    Some serious lack of maturity for lots of internal things (expense reports are on paper, there's no intranet, HR is basically non-existant, etc.)

    Advice to ManagementAdvice

    Some of the long-timers are so dead-set resistant to change. If they don't come around, they're only hurting morale. Lose them.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    It's take smart people to hire and retain smarter people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Software Engineer
    Former Employee - Software Engineer

    I worked at icix full-time (more than an year)

    Pros

    Good Business Model, a pyramid

    Cons

    Terrible office location, South SF, no local food option other than Food Trucks

    Advice to ManagementAdvice

    Reorg the TOP out...

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Could of, Would of, Should have...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA

    I have been working at icix full-time (less than an year)

    Pros

    Business Model is very intriguing

    Cons

    Weak leadership, darwinian environment, poor judgement in top loading the management team, excessive expense on analytics and SFA that don't have results. CEO is out of touch, CFO no comment, COO is full of himself, CTO is a kid, most VP's are not the brightest crayons in the box.

    Advice to ManagementAdvice

    Update your parachutes, as this boat is sinking

    Doesn't Recommend
    Negative Outlook

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