icix

  www.icix.com
  www.icix.com

icix Reviews

Updated December 10, 2014
Updated December 10, 2014
17 Reviews
2.7
17 Reviews
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Recommend to a friend
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Kirk Loevner
4 Ratings

Employee Reviews

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  1.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at icix

    Pros

    Flexibility to do whatever it takes to achieve the objectives

    Cons

    Technical and architectural leadership is lacking

    Advice to ManagementAdvice

    Focus on core competencies and leverage existing systems for non-critical functions rather than rebuilding from the ground up.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    it started out really great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mid-Level Manager
    Former Employee - Mid-Level Manager

    I worked at icix

    Pros

    great collaboration and friendly environment
    really smart people who are patient and willing to teach if you're willing to listen and learn
    good solid and meaningful relationships are made that will last a life time
    execellent product that will make the consumer's life better via accountability
    catered lunches and fully stocked kitchen…also beautiful offices

    Cons

    very bad decision making (CTO and CEO)
    upper management has no clue on how to move forward
    too many layoffs due to bad decisions (before the holidays…not good)

    Advice to ManagementAdvice

    Please hire smart people who know what they are doing
    Stop shattering people's lives with your bad decisions

    Doesn't Recommend
    Neutral Outlook
  3.  

    Software Engineer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in San Francisco, CA
    Former Employee - Senior Software Engineer in San Francisco, CA

    I worked at icix full-time (more than 5 years)

    Pros

    If your into a LBGT friendly company, this is your place to fit in.

    Cons

    Unclear product offering, ROI has not panned out... 3 CEO's later, and we're still sucking wind...

    Advice to ManagementAdvice

    Fire Sale, I'll offer up 0.0001 cents per share. Offer expires in 30 days.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Strategy of the day, layoff city.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Development in South San Francisco, CA
    Former Employee - Development in South San Francisco, CA

    I worked at icix full-time (less than an year)

    Pros

    The work I did was fine, the people I worked with were fine.

    Cons

    Revolving door management, No real product, no real strategy. Re-booted many times. Reactionary board. Layoff city.

    Here is a six month snapshot. Get a bunch of funding, send out a bunch of press releases, change product road maps three times, have two rounds of layoffs (fire two-thirds of the company). Rinse, repeat.

    Advice to ManagementAdvice

    Fire yourselves, get a strategy. Make products not one-offs. Good luck.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Icix was a wonderful company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Support Specialist in South San Francisco, CA
    Former Employee - Member Support Specialist in South San Francisco, CA

    I worked at icix full-time (less than an year)

    Pros

    The office perks were astounding! Catered lunches 3x a week, fully stocked kitchen, several games to play (darts, pool table, table tennis) and in-house gym. The people are super friendly and the opportunity for growth was exciting. Best job I ever had!

    Cons

    No cons come to mind. I have no complaints or anything negative to state.

    Advice to ManagementAdvice

    You guys rock! It was an absolute pleasure working for you and wish you the best in the future.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Some ingredients missing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering
    Former Employee - Engineering

    I worked at icix full-time (more than an year)

    Pros

    Impressive experience opportunities and good upshot potential. The product and engineering teams are sharp and the polyglot platform draws diverse expertise and lively debates. Teams are either flat or loosely structured and collaboration is extensive. Usability testing and feature validation are getting underway to bolster emerging products. Founder, employees and management are accessible and friendly. There's ping-pong, pool, darts, and foosball--occasionally happy-hours, off-sites and hackathons.

    Cons

    Key engineering leadership roles and overall technical direction are currently missing. Processes are antiquated, immature or undefined depending on what part of the platform you work in. Practice, process and tool adoption are splintered. The time necessary to apply best practices is too readily compromised away for momentary priorities.

    icix feels corporate even though employees are expected to (and some do) bring start-up-level urgency and commitment. The location is inconvenient. Vacation and perks are not competitive. The company's values are unclear. The lack of transparency and institutional inertia are less than reassuring.

    Advice to ManagementAdvice

    Promote and practice transparency. Open the conversation and make it safe for regular employees to participate sincerely. Start collecting and sharing better data.

    Positive Outlook
    No opinion of CEO
  8.  

    Immature engineering management, but finally found a sales path

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in South San Francisco, CA
    Current Employee - Anonymous Employee in South San Francisco, CA

    I have been working at icix full-time (more than an year)

    Pros

    Casual environment. Pay is decent (above average, but not top-of-the-valley). Some good, smart engineers - especially some of the new blood hired in the past year. Depending on the manager, some ability to work from home. Finally (as of 2014) found a viable sales direction which seems to be working.

    Cons

    Bulk of the code is ancient (.NET) with low-performing "specialists" kept around to patch it. Newer code is a mix of modern technologies, but still no focus on scalability. Top-level engineering management has no leadership skills - CTO is a CTO only because his business card says so. Terrible office location - middle of nowhere South SF. Well below Silicon Valley standards for accommodations and perks - only catered food twice per week with no restaurants within walking distance, no "special" benefits to speak of, crappy cubes, old laptops...

    Advice to ManagementAdvice

    Get a new top-level engineering lead. What you've got isn't working. At all. This company could be great with 6-12 months of real engineering direction.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9.  

    Company Strategy and Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at icix full-time (more than an year)

    Pros

    Very smart people, very motivated
    Incredible market concept, Should be a huge winner
    Initial customers in F100

    Cons

    Unable to stick to a strategy. Shoot, ready, aim. Lots of chaos among the executive team. Fundamentally different visions between founders, CEO, and President who was caught in the middle. CEO brought in huge, expensive enterprise sales force before demonstrating a repeatable sales process or fixing the product. Burned through a lot of cash.

    Recommends
    Neutral Outlook
  10.  

    Musical Chairs, da dat, da da da, da dat, dat dat... whoops

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Vice President in South San Francisco, CA
    Current Employee - Vice President in South San Francisco, CA

    I have been working at icix full-time (more than an year)

    Pros

    A couple cute guys, LBGT friendly, I think they COO and CTO are LBGT friendly for sure. There is reasonable tolerance of work life balance. Catered food is perk here, although we also have food trucks coming that are also good.

    Cons

    Perhaps it's the musical chairs of how is working here today, but, we are losing ground and accounts with big name customers, e.g. Walmart etc. Seems like when Paul Touw came in there was this good inertia to grow and spend beyond a reasonable rate, and we've been paying for it every month from about 6 months of when he started. He also brought in this some silliness of what the business does verse reality. I think he lost the silliness battle and is on the street now as a 'consultant' to the company.

    Advice to ManagementAdvice

    Keep up with staff reductions and consider a new management team. When you fail with a wonder-boy, you might want to consider a wonder-girl next time.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Teriffic Product Idea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at icix full-time

    Pros

    Nice people, casual atmosphere, lunch

    Cons

    Apparently no vision about how this great idea could be used, rudderless

    Advice to ManagementAdvice

    Hope its not too late, the growth planned for last year just fizzled.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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