ikaSystems Reviews

Updated October 22, 2014
Updated October 22, 2014
31 Reviews
2.9
31 Reviews
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Approve of CEO
ikaSystems President & CEO Joseph V. Marabito
Joseph V. Marabito
19 Ratings

Employee Reviews

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  1.  

    2 Strikes and bases loaded

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Southborough, MA
    Current Employee - Anonymous Employee in Southborough, MA

    I have been working at ikaSystems full-time

    Pros

    Always exciting to work here.
    Fast paced.
    Lots of potential to grow in the healthcare space.
    Work is more structured for new employees. (I think so)

    Cons

    Fluid in direction.
    Uncertain product strategy.
    Operation and Decisions are heavily influenced by budget constraint.

    Advice to ManagementAdvice

    Need strong leadership and a transparent well understood product strategy.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Transforming itself

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Manager in Southborough, MA
    Current Employee - Senior Manager in Southborough, MA

    I have been working at ikaSystems full-time (less than an year)

    Pros

    Company that wants to grow and succeed in this tough market. Compensation and people are good. Employees are treated well.I am motivated to make the difference and bring in better culture to this company

    Cons

    As anyother company,you need to find your work-life balance. There is a lot of opportunity to change and improve in the company. I feel that change cannot be stopped.Companies that succeed during transforming phase will always be successful

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Transforming company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ikaSystems full-time

    Pros

    Making major enhancements in process, technology and quality. Experiencing rapid growth with a robust sales pipeline. Forward thinking company with a vision for the future.

    Cons

    Continue to make overly aggressive commitments. Need to be willing to make the people investment to align with company goals.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Dynamic environment - not for the average person.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contractor in Southborough, MA
    Current Employee - Contractor in Southborough, MA

    I have been working at ikaSystems as a contractor (less than an year)

    Pros

    Surrounded by super smart and capable people, meetings are actually fun - very positive, really feel like you are accomplishing something. Great executive team - very approachable. Products and clients are solid and impressive. I look forward to coming to work., I think that says it all.

    Cons

    Not a lot of processes or down time. If you don't like fast-paced or need a lot of hand holding, this is not your jam.

    Advice to ManagementAdvice

    Not a lot of communication about what other departments are doing - you, know the "congratulations to our Test team" or "our Soft Dev team created XYZ in record time". Most companies send out too many emails about this, ika doesn't send any.

    Recommends
    Positive Outlook
    Approves of CEO

    ikaSystems Response

    Oct 7, 2014Director Human Resources

    Thank you for your review and positive comments. We appreciate the feedback and are working to increase communication and collaboration across the organization.

  6.  

    Chaotic environment, poor work life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at ikaSystems full-time (more than 3 years)

    Pros

    There are many smart, caring people at ikaSystems that work hard and try to do their best work.

    Cons

    Although they are attempting to become an Agile development environment, this has been a very slow process and to date not particularly successful. Several layoffs/reorgs in the last 24 months has spurred the exodus of high performers with deep product knowledge. There is a sense of insecurity for one's job and this coupled with long work hours makes good people start to look elsewhere for opportunities. Burn out rate is fairly high.

    Advice to ManagementAdvice

    Stop undermining the move to Agile by stepping in and forcing unplanned and untested software releases to satisfy a customer short term. In the end the customer is left with lower quality software and a lack of trust in ikaSystems ability to deliver.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Ticking Time Bomb with crappy benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst in Southborough, MA
    Current Employee - Analyst in Southborough, MA

    I have been working at ikaSystems full-time (more than an year)

    Pros

    Some terrific people and a product that customers seem to want our product

    Cons

    A product that doesn't really work. Takes too long to implement. Doesn't integrate or play nicely with itself or others. No "plug in" mentality - 300 interfaces required to implement standard claims and billing systems.

    People are leaving in droves. The writing is on the wall. Surprising that nobody has really "lost it" yet. Constant change in message, in priority and approach. Not enough communication. The two corner offices just fire away emails. Nobody TALKS to each other. 50 emails and reply alls with seven different sub chains is NOT a way to run a business. Nobody steps in to stop the chaos. WAY top heavy. Managers don't know who reports to them. People don't know who their manager is (or what the difference is between a line manager and a dotted line manager and why there are both). Everybody thinks they're THE decision maker.

    Advice to ManagementAdvice

    STOP MAKING THE GOOD PEOPLE QUIT
    STOP FIRING EVERYONE THAT KNOWS THE PRODUCT
    Enough upper management changes and new hires. How many VPs and Directors do we need that don't do much??
    Hire people that can do work. Business analysts, programmers and QA. REAL Workers.
    Stop shoveling garbage to production support team. Stop ALLOWING work to be half assed and unfinished a year after go live.
    Stop killing the best people by making them work 60 -75 hours EVERY WEEK
    Stop telling us "we're the answer for change". or "it's up to us to nominate our team workers" when it comes to recognition. A Thank you isn't enough.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    The company tries to hire from the best BUT the company has a way of wasting those talents!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Business Analyst in Southborough, MA
    Former Employee - Senior Business Analyst in Southborough, MA

    I worked at ikaSystems full-time (more than 3 years)

    Pros

    Competitive salary. Great talents. Great system and products.

    Cons

    If you think your talent will be utilized here, think again. If you think the reason you were hired in the first place will be recognized and heard once you get in, you need to re-evaluate your priority. There is no structure, no leadership, nothing. It is like staring at a blank wall.. Empty!

    Advice to ManagementAdvice

    Nothing. Leave. And let someone who knows how to lead and communicate start taking over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    ikaSystems Response

    Sep 26, 2014Director Human Resources

    Thank you for your feedback. At ikaSystems, recognizing talent is an important component of our talent attraction and retention strategy. We are working to improve the use of our formal recognition ... More

  9.  

    Enough is enough

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Southborough, MA
    Current Employee - Software Engineer in Southborough, MA

    I have been working at ikaSystems full-time (more than 3 years)

    Pros

    GREAT people at the individual contributor level ( a least a few left)

    Cons

    Exec Leadership team keeps changing direction: 3 company re-orgs in 24 months. 3 CFO's in 3 years, multiple lay offsand it is always the people with the most product knowledge. Team does not deliver on time or build in enough time for QA. Very top heavy! Too many leadership roles that don't lead. not enough hands on deck to get the work done.

    Advice to ManagementAdvice

    Sell...

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Great Opportunities. Committed People. Going to change the Healthcare Industry!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Southborough, MA
    Current Employee - Anonymous Employee in Southborough, MA

    I have been working at ikaSystems full-time

    Pros

    Leaders, managers and employees are committed to transforming the way work is done in this organization. Revitalized focus on quality, process enhancements, efficiency, productivity and hiring top talent.

    Cons

    Company is going through an enormous transformation - the velocity is intense and there's no place to hide. People who are not top performers with cutting edge skills will not survive. There's very little slack in the system and everyone needs to "pull their weight". Burnout is a risk.

    Advice to ManagementAdvice

    Stay the course on process efficiencies and don't let up on demands for high quality work. Build some extra capacity into the system to give your best employees a chance to re-charge.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Good place to work, however, it's a small company with lack of training resources and not good company benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Southborough, MA
    Current Employee - Business Analyst in Southborough, MA

    I have been working at ikaSystems full-time (more than 3 years)

    Pros

    Need to always take initiative or else nothing gets done by management.

    Cons

    Lack of structure, lack of training resources, too many obstacles regarding resources and systems access. ALOT of outsourcing makes it difficult to do your job. In other words, departments being outsourced, etc.Employees do not feel that their jobs are safe and feel confident about their knowledge due to lack of initial training regarding product.

    Advice to ManagementAdvice

    There needs to be structure and a dedicated training resources in each product. Management does not understand how systems work. They make decisions without this knowledge and grunt worker get burnt in the process. Employees do not feel that their jobs are safe.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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