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Inbound Customer Service Representative Reviews

110 of 26 Companies
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Teleperformance

www.teleperformance.com HQ: Paris, France

A Teleperformance Inbound Customer Service Representative said:

“Discrimination well hidden”
“Over-Time, Pay, not to many pros” –
569 Reviews

Overall Company Rating

2.5 Employees say it's “OK”

Overall CEO Rating

Teleperformance Fondateur Daniel Julien

Daniel Julien
45% Approve

APAC Customer Services

www.apaccustomerservices.com HQ: Bannockburn, IL

An APAC Customer Services Customer Service Representative- Inbound said:

“Worst place I've EVER worked for!”
“Working here barely pays my bills. Other than that, absolutely nothing is good about working for Apac or the company itself.” –
194 Reviews

Overall Company Rating

2.4 Employees are “Dissatisfied”

Overall CEO Rating

James P. McGrath
37% Approve

TMone

www.tmone.com HQ: Iowa City, IA

A TMone Inbound Customer Service Representative said:

“Horrible work experience”
“Can't really think of any. Really disliked it there.” –
13 Reviews

Overall Company Rating

2.7 Employees say it's “OK”

Overall CEO Rating

Anthony Marlowe
76% Approve

Ansafone

www.ansafone.com HQ: Santa Ana, CA

An Ansafone Inbound Customer Service Representative said:

“Stressful, low pay, poorly ran”
“You get to sit down. Fellow co-workers” –
11 Reviews

Overall Company Rating

2.1 Employees are “Dissatisfied”

Overall CEO Rating

Randall Harmat
0% Approve

The SCOOTER Store

www.scooterstore.com HQ: New Braunfels, TX

A The SCOOTER Store Inbound Marketing Customer Service Representative said:

“I would still be happily working here if they hadn't turned out to be defrauding the government.”
“Worked with great people, good starting pay for someone lacking experience, and got to hear some incredible stories from the people calling in. You felt like you were actually getting to help people…” –
120 Reviews

Overall Company Rating

2.4 Employees are “Dissatisfied”

Overall CEO Rating

The SCOOTER Store CEO Martin Landon

Martin Landon
29% Approve

Resurgent Capital Services

www.resurgent.com HQ: Greenville, SC

A Resurgent Capital Services Inbound Customer Service Representative said:

“It started off being a great place to work, but towards the end of my employment it started to go down hill.”
“Great coworkers and work schedule.” –
12 Reviews

Overall Company Rating

3.3 Employees say it's “OK”

Overall CEO Rating

Tim Grant
85% Approve

Fifth Third

www.53.com HQ: Cincinnati, OH NASDAQ: FITB

A Fifth Third Inbound Customer Service Representative said:

“It was a call center. I didn't like the job. Bad management”
“The pay was good. Good benefits” –
551 Reviews

Overall Company Rating

3.2 Employees say it's “OK”

Overall CEO Rating

Fifth Third President, CEO, and Director; President and CEO, Fifth Third Bank Kevin T. Kabat

Kevin T. Kabat
78% Approve

Progressive Insurance

www.progressive.com HQ: Cleveland, OH NYSE: PGR

Around here, people use the word “love” when talking about their jobs. That’s because Progressive is a special type of place… where you don’t stop until a project is finished—then eagerly move on to…Full Overview

A Progressive Insurance Inbound Customer Service Representative - Sales said:

“Progressive Inbound Call Center - Sales”
“Excellent training, great benefits, clean, employee friendly facilities with work-out center, cafeteria, quiet room” –
659 Reviews

Overall Company Rating

3.6 Employees are “Satisfied”

Overall CEO Rating

Progressive Insurance President, CEO, and Director; Chairman and CEO, Progressive Casualty Insurance Company Glenn M. Renwick

Glenn M. Renwick
87% Approve

Horizon Spa and Pool Parts

www.horizonparts.com HQ: Tucson, AZ

An Horizon Spa and Pool Parts Inbound Customer Service Representative said:

“This company is cares about their employees and are always looking to add value to their client's businesses”
“Collaborative environment, casual, team leaders know what they are doing” –
Full Review

Overall Company Rating

4.0 Employees are “Satisfied”

Overall CEO Rating

Ralph Raub
Not Yet Rated

Allstate

www.allstate.com HQ: Northbrook, IL NYSE: ALL

We do everything we can to encourage, enhance, provide tools and promote growth in ways that are good for all, so we reach greater heights together. You’ll be part of a company that’s innovating new…Full Overview

An Allstate Inbound Customer Service Representative said:

“Chickens with no head”
“The everyday people that work here” –
1,270 Reviews

Overall Company Rating

3.4 Employees say it's “OK”

Overall CEO Rating

Allstate Chairman, President, and CEO Thomas J. Wilson II

Thomas J. Wilson II
65% Approve