infoUSA Services Group

  www.infogroup.com
  www.infogroup.com
Work in HR? Unlock Free Profile

infoUSA Services Group Reviews

Updated July 30, 2014
Updated July 30, 2014
11 Reviews
2.3
11 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Clare Hart
1 Rating

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good Pay - if you can handle the phones.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Omaha, NE
    Former Employee - Account Executive in Omaha, NE

    I worked at infoUSA Services Group full-time for less than a year

    Pros

    The people you work with are really friendly. They atmosphere is fun. The pay is decent, Starting base of $38k plus commission.

    Cons

    Managers claim they are there to help you, but the second that you're trying to ask a question they are no where to be found. They care more about how many calls you complete than your actual sales. Constantly listening to your calls.

    Advice to ManagementAdvice

    Have smaller groups, maybe an extra manager. Especially considering when someone is first being trained its kind of sink or swim.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    A decent place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OUTSIDE SALES  in  King of Prussia, PA
    Current Employee - OUTSIDE SALES in King of Prussia, PA

    I have been working at infoUSA Services Group full-time for more than a year

    Pros

    The sales force goes on great trips at end of year, pay is decent

    Cons

    Your in competition with inside sales and internet sales

    Advice to ManagementAdvice

    appreciate your branch managers, and sales staff

    Recommends
    Neutral Outlook
    Disapproves of CEO
  3.  

    It's impressive how big they have gotten

    Current Employee - Sales
    Current Employee - Sales

    I have been working at infoUSA Services Group full-time

    Pros

    I can't think of any

    Cons

    They have taken over too many companies in direct marketing. There is no competition out there any more

    Advice to ManagementAdvice

    You will get more out of your employees if you treat them with respect.

  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    More popularity contest than professional environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Email Marketing Coordinator  in  Omaha, NE
    Former Employee - Email Marketing Coordinator in Omaha, NE

    I worked at infoUSA Services Group full-time for more than 3 years

    Pros

    Great benefits, good industry to cut your teeth in, the company's history is inspiring.

    Cons

    The attempt to get low-cost, fresh-out-of-college employees created an environment too similar to a high school classroom when client projects were expected to be flawless.

    Advice to ManagementAdvice

    If you expect quality do not hire interns.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6.  

    If you only like making a base salary, this is for you

    Former Employee - Account Executive
    Former Employee - Account Executive

    I worked at infoUSA Services Group full-time for more than a year

    Pros

    - Laid back work environment
    - Cool people

    Cons

    - ridiculous goals impossible to reach
    - no one making commission except the senior sales people

    Advice to ManagementAdvice

    Think more about holding on to your people instead of making it impossible for them to exist in this environment for no more than a year.

  7.  

    Good compensation, suck it up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - National Account Executive  in  Toronto, IA
    Former Employee - National Account Executive in Toronto, IA

    I worked at infoUSA Services Group

    Pros

    The product set is good and commission is lucrative for performers.

    Cons

    No investment in new products or industry trends. Although there was a strong focus on quality, in aggressive cost-cutting mode.

    Advice to ManagementAdvice

    Listen to employees, look for new opportunities to stay ahead of the industry. There are managers who should be retired after years of non-performance.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Interesting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Help Desk Administrative  in  Omaha, NE
    Former Employee - Help Desk Administrative in Omaha, NE

    I worked at infoUSA Services Group

    Pros

    Over work you and don't do pay raises regularly

    Cons

    flexible schedule and convenient location

    Advice to ManagementAdvice

    create a better working culture

    Doesn't Recommend
    No opinion of CEO
  9.  

    Account Exexutive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Account Executive  in  Omaha, NE
    Current Employee - Account Executive in Omaha, NE

    I have been working at infoUSA Services Group

    Pros

    As long as you're meeting quota it's a great place!

    Cons

    If you're not meeting quota, or your division, it's doom and gloom. No job security.

    Advice to ManagementAdvice

    1-Benefits, become competitive and increase plans.
    2-Incentives, increase based on individual performance, not just division.

    Approves of CEO
  10.  

    Great place to utilize the latest in technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Omaha, NE
    Current Employee - Senior Software Engineer in Omaha, NE

    I have been working at infoUSA Services Group

    Pros

    Working with all the latest technologies from all the big software and hardware vendors. The development teams has a big influence on the technology direction, and recently an agile (scrum) process has been adopted for several development teams. Great place to work with complex projects spanning a large range of data sources and technologies.

    Cons

    Benefits are terrible. The medical insurance offered by the company has very high deductibles, and high co-pays until a $10,000 yearly limit is met (for the family plan). Only the employee will get a portion of the monthly fees covered.

    Advice to ManagementAdvice

    Please spend more time working on the benefits package, especially the co-pays and high deductibles. There should be considerable room for negotiations in the current market.

    Recommends
  11.  

    Great Base Salary, Lots of Money for Travel, and a Wonderful PTO program.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Government Division - Account Executive  in  Omaha, NE
    Current Employee - Government Division - Account Executive in Omaha, NE

    I have been working at infoUSA Services Group

    Pros

    Great base pay. Good work environment. Young professional atmosphere. Traveling sales is enjoyable, but not all divisions will travel. We get a wonderful per diem on the road which makes trips quite nice. Management has monthly contests and prizes with great rewards. When you have a good year and qualify for commission you are compensated very well. We also have one of the best PTO programs I have seen in my work history. With lots of days off given for prizes or when you hit certain goals. Great company to sell for.

    Cons

    Commission structure could be improved. But they can't make it too easy with our excellent base pay.

    Advice to ManagementAdvice

    All sales management can be hard on employees. It is about finding the right balance and actually giving assistance and not just orders.

    Recommends
    No opinion of CEO

Worked for infoUSA Services Group? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.