iolo technologies Reviews

Updated July 1, 2015
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Rich Geruson
4 Ratings

37 Employee Reviews

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  1. General Manager and VP of Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - GM and Vice President of Sales in Pasadena, CA
    Current Employee - GM and Vice President of Sales in Pasadena, CA

    I have been working at iolo technologies full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The company is highly profitable, with a highly esteemed product suite, and a large global customer base. This is a fun, casual, team-oriented work environment. The entire management team is passionately committed to maintaining the highest possible employee morale, ensuring a good work-life balance, competitive salaries and compensation packages, and a commitment to innovating new technologies while preserving the high profitability and financial stability of this company. This is a GREAT place to work and we want you to stay if you work here, or join us in one of open positions if you do not!

    Cons

    The company did have to engage in 2 RIF's post-acquisition to maximize the profitability for short-term objectives, but those days are long gone! We are in hiring, hiring, hiring mode. The good news about this "con" is that it made us highly profitable and very financially stable. Now, we can hire the right people to help us innovate our new solutions that will be marketed to our loyal and faithful global customer base. The "con's" of iolo are in the rear-view mirror!

    Advice to Management

    Keep listening to employees! Which we do....and that's why we're getting better and better and maintaining a fun, dynamic work environment. Come and see!


  2. Helpful (1)

    My experience was extremely unpleasant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Pasadena, CA
    Former Employee - Anonymous Employee in Pasadena, CA

    I worked at iolo technologies full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    My interaction and work with many of my coworkers and colleagues at the company was generally positive. Unfortunately, between 2 big lay-offs and a bunch of smaller lay-offs since the company was recently sold, many of these good coworkers and colleagues were gone.

    The office is nice but bland. Also in a pretty good location between old Town Pasadena and the financial district in Pasadena. Some good amenities.

    Cons

    As mentioned, many many lay-offs since the company was sold. This gives the sense of the company being very unstable and no job security. Before I left, lots and lots of water cooler talk, whispers and rumors of impending insolvency always just around the corner.

    Pay is far under market. This is amplified even more by the fact that the remaining employees are being tasked with ever more and more work particularly work functions outside their scope, to the point that they are being tasked with the work of 2, 3 or even 4 or more and each of those being different job roles and work functions.

    Many people have titles that seem highly unjustified and grossly overinflated; these people would be at far lower titles and status at large reputable firms and companies, if they could work there at all.

    Constant empty promises and failure to deliver, at all levels of management and ownership.

    Advice to Management

    What is there to say to a group that promise many things including to hold the line and stand up for employees, only to subsequently renege on those promises repeatedly?


  3. Helpful (2)

    House of Cards

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Delegator in Pasadena, CA
    Current Employee - Delegator in Pasadena, CA

    I have been working at iolo technologies full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent employer, provided you know how to play the game. My goal has been to balance making as much money as possible while at the same time doing as little actual work as possible, and the company has allowed me to do so and hopefully will continue to allow me to do so as long as the company is solvent.

    I have survived the past couple of years of layoffs and org changes because I know how to work people and play the game. This is an environment where one can not only survive but thrive on political abilities. If you are adept at delegating and even better at scapegoating, laying the blame for failure at the feet of others and throwing others under the bus, then you can do very well for yourself here. Again, for as long as it lasts.

    Cons

    At present there have been 2 big layoffs, RiFs etc. since the company was sold to new ownership almost two years ago along with a few smaller cuts, layoffs, RiFs, firings or whatever they were. Hard to keep track of how many given the many smaller ones, but this could be construed as cons; certainly would be if you were one of the affected people.

    If you consider the constant pressure from having to "do more with increasingly less resources" to be a con, then that could be a con as well. But as long as you can sidestep, deflect, and put the work and blame on others, then you can't really consider that to be a con. As long as someone else keeps getting laid off, fired, etc. then there really are none.

    Because there is a lot of uncertainty as to how much longer that will be and I suspect it will not be too much longer, that is why I give the 1 star rating for the company. All good things must come to an end, sadly. But if you can exploit it as long as possible, why not? Of course, it becomes ever more difficult to find scapegoats as fewer and fewer people are left at the company. Although with the way most if not all remaining employees are completely demotivated, having absolutely zero morale and very negative feelings to outright hostility towards management and new ownership, as well as visibly if not constantly on the phone and internet linking up and communicating with recruiters, headhunters, etc. then there will continue to be targets and hence job security for those that can play the game well.

    It would also be nice if even a tiny amount of that supposed "highly profitable" "record profit" money made its way to employees, but given that new ownership is obviously looking to ring every last drop of $ down to the last penny from the company, that $ is not going anywhere else but to them.

    Advice to Management

    Keep up the "good work"!


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  5. Helpful (7)

    Iceberg ahead!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at iolo technologies (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good balance of personal/work cultures. Free snacks in fridge.

    Cons

    It's about as close to working in the medical field, our offices are bland and all white. Looks like kaiser across the street. Never know when management is telling the truth. Too many lay offs. Too many excuses. A lot of people don't actually work and get paid the big bucks for talking and causing trouble. This feels like the titanic, don't know when we're going to sink!

    Advice to Management

    Listen to your employees and stop with the lies.


  6. Helpful (2)

    Highly learning environment

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iolo technologies full-time (More than 3 years)

    Recommends
    Recommends

    Pros

    Fast pace. Experienced co worker.

    Cons

    Pay less money than market


  7. Good place and nice co-workers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iolo technologies full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good benefit, nice co-worker, flexible work hours, good location, not too much overtime required, good learning opportunity, free snack bar

    Cons

    Most decisions need to be authorized by head corp. No in-time decision can be made since all the decisions need to be discussed and authorized. Efficiency only matters when upper-level think it is important.

    Advice to Management

    Need to have more power to make their own decisions or try to improve the communications between company and head corp.


  8. Helpful (8)

    Was a great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at iolo technologies (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    This was an excellent place to work. Working long hard hours, but you still felt like family. Not a place the I dreaded coming to every day. Fun company gatherings.

    Cons

    The company was sold and major lay offs happened as with many acquisitions. But employees were lied to. Restructuring happened on the working level where it should have happened more so on an executive level.


  9. Helpful (7)

    Iolo was the best job I've had so far.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Title Would Reveal My Identity in Eagle Rock, CA
    Former Employee - Title Would Reveal My Identity in Eagle Rock, CA

    I worked at iolo technologies full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    The best reason to work at iolo was the accessibility of upper management. If an issue needed to be raised, there was someone to listen and advise on a course of action.

    Cons

    The biggest challenge to working at iolo is that they were acquired by another company. I am not in a position to comment about the new owners because they laid off two dozen people, including me.

    Advice to Management

    Any advice I might have for the new management would likely be disregarded due to my status as a pre-takeover employee.


  10. Helpful (11)

    This will probably get scrapped, too, so read it as fast as you can

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Seat Filler
    Current Employee - Seat Filler

    I have been working at iolo technologies

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Fairly casual environment, in a good way. You will make good friends here. If you’re lucky and end up in the right department with the right manager, you’ll do good work with your new friends. And when the company relocates to a new office space mid-August, you’ll have good food and hopefully better parking options to top it off.

    Benefits are good, and you won’t necessarily do crazy overtime here. It happens on occasion, but not often enough to constitute worry. It’s a good place to get experience, but not necessarily if you have ambition and are looking for a place to move up on the ladder.

    Cons

    I was planning to upload this review post-departure, but in light of the fact that a truthful (and fairly negative) review was removed, I felt compelled to respond at length and edit my initial draft. It's entirely possible the reason for removal was due to the specificity of executive roles called out for their "contributions", but it also wouldn't be surprising if some form of interference on the part of the same executives was involved. Individuals, I will add, who have felt it necessary these past few months to uselessly and unsuccessfully hunt down individuals responsible for writing the unpleasant reviews on Glassdoor.

    Instead of using the Add Employer Response feature below each individual review as a means to respond, a handful of executives have resorted to intimidation and self-preservational tactics in lieu of directly addressing the concerns mentioned online (and even by employees in person). What it equates to is the messengers being shut down and fed some version of, “Shut up, stop causing problems, and do your work. We don’t pay you to ask questions or think." And this is merely one example that exemplifies the kind of environment you will likely be subjected to if you decide to “join the family.”

    The negative reviews began mainly after acquisition around November 2013, and considering how much they have escalated in content and tone, it should be clear that all is not well. I’m making a point of this because the earlier (positive) reviews were strong lobbying tools for recruiting high-level talent, and they were accurate during this pre-acquisition time frame. On the other hand, newer ones reflect the ongoing churn in an organization that's struggling to stay relevant and profitable, and will hopefully help others avoid making the colossal mistake of coming aboard now.

    In this company, there exist good, capable people and good…not-so-capable people. Like every other workplace in existence. Many of us have found good friends during our tenure here, and if that’s what you’re looking for, great. But honestly, there are better ways to socialize that don’t involve questioning your sanity or getting thrown under the bus by brown-nosing peers or self-interested managers on a regular basis.

    More specifically, there are people who mean well and have both the skills and influence to execute and accomplish damn near anything they put their minds to. And with nothing more than an idea and their favorite search engine of choice.

    However, within this group of people who mean well are those who, on innumerable levels, fail to execute and accomplish only the destruction of products, teams, customer loyalty, and ultimately, companies. Unfortunately, the majority of these people are in management positions.

    Talented people across the board who weren’t cut in the first round of “redundancy” layoffs late last year can’t run fast enough. Many are frustrated and feel unable to work at their full potential, mainly because management in some departments is regularly MIA (this has improved), and have no clue of what their subordinates can do (this has not improved) or what their departments should do (unlikely to ever improve in some cases). Companies looking to poach qualified talent recognize the worth and contributions many within this increasingly smaller group have made, and have only to make industry-standard offers to get a response. Why? No reviews or raises in years. Being paid sub-market value. Constant exposure to signs of workplace instability. Reasons enough for those affected to jump ship a.s.a.p. in the hopes of locating a place that appreciates and respects their abilities. Coupled with an appropriate financial match up, naturally.

    There has been talk of change, but nothing concrete has manifested from the whispers and suggestions that sunshine and rainbows are coming soon. Many wonder if it’s a ploy to convince them to stay long enough and get the technology to a certain point before getting canned anyway.

    Some also believe the company is in survival vs. growth mode, and the reason change isn’t already here is because the easiest, quickest way to gather income is to focus on hitting numbers, and not on how we can better serve customers and improve our software. This couldn’t be more accurate. Let's be clear that paying the bills isn't a bad thing. It’s simply that the overwhelming focus on the now seems to be at the detriment of the company’s future. I liken the situation to the old "unable to walk and chew gum at the same time" scenario. With the limited resources currently available, this makes sense. But we’re holding our breath underwater with no relief in sight.

    It’s been a long 9+ months since November, and this impending birth of self-proclaimed success based on unfounded beliefs and promises of better days is long overdue. If the past and current goings-on are any indication, the only future we have to look forward to will be DOA.

    Granted, many of us posting here are not in the confidences of our esteemed executive board, so we're unable to provide a complete picture of the situation. However, being in the trenches along with others who also struggle with the same lack of purpose, pride, success, and appreciation, has given us all a much clearer sense of this company’s actual state, more so than what some KPIs and a creatively-written press release can do.

    Advice to Management

    Drop the lip service. At this point, no one believes anything you say, considering our faith and good will are stomped on repeatedly. The majority of actions taken in the past have not lined up with the lies being spewed, and throwing an occasional pizza or food truck party doesn't make it all better. Ongoing pain, anger and fear have made the past hard to forget.

    There are many good people who want to believe there’s a future but just don’t see it. Talent is being forced out by the deep lack of accountability and profound disrespect shown to those who have tried to step up and got swatted down time and again for disrupting status quo.

    Study and fully understand what’s been going on, then handle it. If change for the better really is coming, I would advise taking action sooner instead of later. However, at this point, it might be too late so enjoy the ride while you can.


  11. Under new management but still has lots of potential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at iolo technologies full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    There are still a number of individuals (new and old) that are entrepreneurial and visionary with lots of ideas and the ability to follow through.

    Cons

    Other ratings of this company indicate managerial problems of which there are undeniably some but a company that recently experienced upheaval such as iolo is basically broken down and needs to be built back up.

    Advice to Management

    It's a new era at the company and there is hope but iolo is in the "hand over pains and struggle" stage and its up to all members to prop the company back up. More important than ever is there a need to join the teams together and bring unity and purpose.



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