iomart

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iomart Reviews

Updated Feb 20, 2014
iomart – Maidenhead – “The newest data center finished being built.”

All Employees Current Employees Only

2.6 7 reviews

50% Approve of the CEO

iomart CEO Angus MacSween

Angus MacSween

(6 ratings)

33% of employees recommend this company to a friend
7 Employee Reviews
Relevance Date Rating
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    • Culture & Values
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    Very good - and sometimes ok - and sometimes - its just work !

    Developer (Former Employee) Glasgow, Scotland (UK)

    ProsGood chance to progress - the company has grown tremendously over the years, when many other are failing. Pay rises most years and if you get involved there is opportunity to progress.

    ConsMore communication and more team building would be good - but generally its ok.

    Advice to Senior ManagementBut given the massive growth - not too bad. See cons also.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    No regard for support

    (Current Employee)

    Pros- Good experience available in terms of technologies.

    Cons- Lied to at interview.
     - Incentive is terrible and causes demoralisation.
     - No motivations bar being moaned at.
     - Only option for progression is to a senior role in what you currently do, no way to branch out.
     - No benefits at all in terms of tender, no bonuses, no praise.

    Advice to Senior ManagementConsider treating underlings like they actually have a pulse instead of shift goons.

    No, I would not recommend this company to a friend

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    will not progress to where they want to go with current exec team

    Consultant (Former Employee)

    Prosvery flexible offerings, ability to get a decision quickly, able to pretty much sell what ever the client needs.

    ConsTotal lack of internal communication. left hand has no idea what right hand is doing. exec team managed by woefully inept woman, who frankly gets paid purely to shout at staff/clients off. the strategy changes on a daily basis depending on what was eaten last night apparently. replace the exec team with professionals and the company is a gold mine. no share incentives in place for staff, shocking.

    Advice to Senior Managementplease leave and let the board employ a professional team. current lot are amateurs

    No, I would not recommend this company to a friend

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    • Culture & Values
    • Work/Life Balance
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    • Disapproves of CEO

     

    A race to get out!

    Support Agent (Former Employee) Glasgow, Scotland (UK)

    ProsSupport Team generally left to work things out, work well together and generally very few issues between the team. Good people to work with. Wide skill sets and always someone you can go to for help with an issue.

    ConsManagement don't seem to talk to one another. No organization or planning. You are expendable, sit up and shut up attitude. If you're not in there sales team, you're not worth hanging on to. Low pay, no work/life balance. Company lacks morals. Spend half your day advising customers that they can't have payments refunded. Generally no motivation to actually support the company. Hired under the impression you support a single company, find out you are supporting 5. Within 2 months they had brought in another 2 companies, within 4 months another 2 had been bought. Same support team, same size now supporting around 9 separate companies with no salary or incentice increase.

    Advice to Senior ManagementRealize how good a Support Team there is in the Maryhill office. They fix the screw ups of the sales team on a daily basis. Provide incentives, try and hold on to staff rather than hiring the next cheapest option. Attempt to comply with employer law. Aim for some customer retention, take a look at the company morals.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    1 person found this helpful  

    It's just about OK - but could be much better.

    Systems Engineer (Former Employee)

    ProsGreat opportunity to work on a wide range of technologies and build experience on enterprise level equipment. If your in the correct position you can control your own work flow day-to-day, but this isn't always possible for everyone.
    External training and exams available, and as long as you can justify a business benefit you can choose a course/exam you'd like to do and the costs will be covered for you.
    Salaries can be fair (but not always).

    ConsLittle in the way of reward or appreciation for doing a good job. You need to be able to motivate yourself and keep yourself on track. Unless you can get yourself in a position where you can control your own work flow it can be rather depressing. The mentality of people who've been there a long time can be quite demotivating.
    Lack of project management and bad communications across levels of the company can lead to greatly annoying situations which could be easily avoided.
    Watching others getting away with avoiding work with no recourse simply reinforces peoples dissatisfaction.

    Advice to Senior ManagementInvest in your staff. Reward all of them (not just the beloved sales team) for keeping the company growing. The directors need to treat the managers as they want their staff to be treated. If the managers are not reviewed, rewarded and exemplified, they will not do the same to their teams. Just tell people when they do well, and then tell others! Make it worth their while to do good.

    – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    Report Card reads, Good, could do better

    Anonymous Employee (Current Employee) Glasgow, Scotland (UK)

    Prosiomart is a challenging, interesting, evolving company seeking to be the market leader for internet hosting. The people working for iomart make it a special place to work.

    ConsIts not a bad company to work for, all it needs to do is be more open with the people who work for them. They need to improve communication between staff and management.

    Advice to Senior Managementiomart is a machine that depends on all functions working collectively to be succesful. Oiling one part and not appreciating the other parts leads to machine failures. It is important that you demonstarte that you do appreciate the work carried out by all parts.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Dont work here unless you are not looking for a challenge

    NOC Technician (Former Employee) Glasgow, Scotland (UK)

    ProsAs a company Iomart dont seam to bothered as to how well there staff perform so long as they get through a set number of mundane tasks every day. If you are willing to sit at a desk and look busy. You will get no complaints from management. No one seams to bother about how well you do your job so long as no customers send in specific complaint about you in person.

    ConsAs a company Iomart see there staff as a disposable assete apart form maybe 20 key employess.
    Training does take place but it is a very low priority. Any who come up with ideas to improve productivity or help with training initiatives is very quickly put to the outside. There is the right way to do ajob and the Iomart way.

    Advice to Senior ManagementThe management seriously need to talk to there junior staff and find out how they could provide beter technical training for them. Senior management want to try and concentraight less on sales sales sales , and look at the quality of after sales they provide for their customers.

    No, I would not recommend this company to a friend

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