iomart

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iomart Reviews

Updated August 20, 2014
Updated August 20, 2014
7 Reviews

2.5
7 Reviews
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iomart CEO Angus MacSween
Angus MacSween
6 Ratings

Employee Reviews

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  1.  

    Good company, unique culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Glasgow, Scotland (UK)
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)

    Pros

    In my position the ability to work autonomously and arrange day is a huge plus. It's a growing company and the people certainly make the workplace. iomart has a very unique culture and once employees 'bed in' they don't leave. There are lots of opportunities for growth in your career and they are supportive for gaining qualifications relevant to your job.
    The Exec team provide free tea/coffee/juices/milk plus a breakfast roll on a Friday and once a month they buy lunch for every employee.

    Cons

    Communication could be more effective across the board and quicker reactions to decisions would be a step in the right direction

    Advice to ManagementAdvice

    Communicate with everyone a little bit more.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    No regard for support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Good experience available in terms of technologies.

    Cons

    - Lied to at interview.
     - Incentive is terrible and causes demoralisation.
     - No motivations bar being moaned at.
     - Only option for progression is to a senior role in what you currently do, no way to branch out.
     - No benefits at all in terms of tender, no bonuses, no praise.

    Advice to ManagementAdvice

    Consider treating underlings like they actually have a pulse instead of shift goons.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Very good - and sometimes ok - and sometimes - its just work !

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Developer  in  Glasgow, Scotland (UK)
    Former Employee - Developer in Glasgow, Scotland (UK)

    Pros

    Good chance to progress - the company has grown tremendously over the years, when many other are failing. Pay rises most years and if you get involved there is opportunity to progress.

    Cons

    More communication and more team building would be good - but generally its ok.

    Advice to ManagementAdvice

    But given the massive growth - not too bad. See cons also.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    will not progress to where they want to go with current exec team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant
    Former Employee - Consultant

    Pros

    very flexible offerings, ability to get a decision quickly, able to pretty much sell what ever the client needs.

    Cons

    Total lack of internal communication. left hand has no idea what right hand is doing. exec team managed by woefully inept woman, who frankly gets paid purely to shout at staff/clients off. the strategy changes on a daily basis depending on what was eaten last night apparently. replace the exec team with professionals and the company is a gold mine. no share incentives in place for staff, shocking.

    Advice to ManagementAdvice

    please leave and let the board employ a professional team. current lot are amateurs

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    A race to get out!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Agent  in  Glasgow, Scotland (UK)
    Former Employee - Support Agent in Glasgow, Scotland (UK)

    Pros

    Support Team generally left to work things out, work well together and generally very few issues between the team. Good people to work with. Wide skill sets and always someone you can go to for help with an issue.

    Cons

    Management don't seem to talk to one another. No organization or planning. You are expendable, sit up and shut up attitude. If you're not in there sales team, you're not worth hanging on to. Low pay, no work/life balance. Company lacks morals. Spend half your day advising customers that they can't have payments refunded. Generally no motivation to actually support the company. Hired under the impression you support a single company, find out you are supporting 5. Within 2 months they had brought in another 2 companies, within 4 months another 2 had been bought. Same support team, same size now supporting around 9 separate companies with no salary or incentice increase.

    Advice to ManagementAdvice

    Realize how good a Support Team there is in the Maryhill office. They fix the screw ups of the sales team on a daily basis. Provide incentives, try and hold on to staff rather than hiring the next cheapest option. Attempt to comply with employer law. Aim for some customer retention, take a look at the company morals.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    It's just about OK - but could be much better.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Engineer
    Former Employee - Systems Engineer

    Pros

    Great opportunity to work on a wide range of technologies and build experience on enterprise level equipment. If your in the correct position you can control your own work flow day-to-day, but this isn't always possible for everyone.
    External training and exams available, and as long as you can justify a business benefit you can choose a course/exam you'd like to do and the costs will be covered for you.
    Salaries can be fair (but not always).

    Cons

    Little in the way of reward or appreciation for doing a good job. You need to be able to motivate yourself and keep yourself on track. Unless you can get yourself in a position where you can control your own work flow it can be rather depressing. The mentality of people who've been there a long time can be quite demotivating.
    Lack of project management and bad communications across levels of the company can lead to greatly annoying situations which could be easily avoided.
    Watching others getting away with avoiding work with no recourse simply reinforces peoples dissatisfaction.

    Advice to ManagementAdvice

    Invest in your staff. Reward all of them (not just the beloved sales team) for keeping the company growing. The directors need to treat the managers as they want their staff to be treated. If the managers are not reviewed, rewarded and exemplified, they will not do the same to their teams. Just tell people when they do well, and then tell others! Make it worth their while to do good.

    Positive Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Report Card reads, Good, could do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Glasgow, Scotland (UK)
    Current Employee - Anonymous Employee in Glasgow, Scotland (UK)

    Pros

    iomart is a challenging, interesting, evolving company seeking to be the market leader for internet hosting. The people working for iomart make it a special place to work.

    Cons

    Its not a bad company to work for, all it needs to do is be more open with the people who work for them. They need to improve communication between staff and management.

    Advice to ManagementAdvice

    iomart is a machine that depends on all functions working collectively to be succesful. Oiling one part and not appreciating the other parts leads to machine failures. It is important that you demonstarte that you do appreciate the work carried out by all parts.

    Recommends
    Approves of CEO
  9. 1 person found this helpful  

    Dont work here unless you are not looking for a challenge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - NOC Technician  in  Glasgow, Scotland (UK)
    Former Employee - NOC Technician in Glasgow, Scotland (UK)

    Pros

    As a company Iomart dont seam to bothered as to how well there staff perform so long as they get through a set number of mundane tasks every day. If you are willing to sit at a desk and look busy. You will get no complaints from management. No one seams to bother about how well you do your job so long as no customers send in specific complaint about you in person.

    Cons

    As a company Iomart see there staff as a disposable assete apart form maybe 20 key employess.
    Training does take place but it is a very low priority. Any who come up with ideas to improve productivity or help with training initiatives is very quickly put to the outside. There is the right way to do ajob and the Iomart way.

    Advice to ManagementAdvice

    The management seriously need to talk to there junior staff and find out how they could provide beter technical training for them. Senior management want to try and concentraight less on sales sales sales , and look at the quality of after sales they provide for their customers.

    Doesn't Recommend
    Approves of CEO

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