j2 Global Reviews

Updated July 25, 2015
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2.7
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j2 Global Chief Executive Officer Hemi Zucker
Hemi Zucker
55 Ratings

Pros
  • Great people working on the sales floor (in 7 reviews)

  • Little things like BBQs, free bagels every Thursday and agent fun days twice a year go a long way (in 4 reviews)

Cons
  • Very top-down management not interested in engineering input, hard work not rewarded (in 3 reviews)

  • The company is cheap, Equimpment is dated, and see how many hoops you have to go through to get a new mouse (in 3 reviews)

More Pros and Cons

85 Employee Reviews

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  1. Helpful (2)

    Successful company --- employees not very important

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - California in Los Angeles, CA
    Former Employee - California in Los Angeles, CA

    I worked at j2 Global

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    High growth, very successful, profitable, savvy competitor

    Cons

    No sentiment for employees, they are just means to succeed and may be terminated in a minute without much care for welfare of employees

    Advice to Management

    Increase regards and REAL care for employees


  2. CS Specialist III

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at j2 Global

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    they have good benefits. Free insurance for a single person and also dental. Paid holidays and can earn a good amount of vacation.

    Cons

    they don't give raises that often.


  3. Helpful (1)

    Great People and Place to Learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at j2 Global

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Good and smart people to work with

    Cons

    Does not pay market value


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at j2 Global full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Offered a guarantee for the first 3 months of employment, which is typical in my previous roles and in this role it gave me a false impression that I can easily earn above the guarantee. It was impossible to do in this role.

    Cons

    - Building is in the most congested area of Hollywood, you had to walk through so many crazies to get to and from the office. Traffic was always a nightmare when then had premiers and especially when it's Oscar week. - They expect you to clock in and clock out, my role was non-exempt and the company docked your pay when you weren't able to "clock a full 40 hour week". None of that was explained and I only found out about it after looking at my paycheck closely on day. - Their commissions plain has a "clawback" component where they deduct commissions when customers cancelled even if you inherited the account. Given they were mainly an M&A company and increase their customers' list because they buy them, there were a lot of customers that cancels when a new company takes over.

    Advice to Management

    Stop penny pinching your staff!


  6. Helpful (10)

    The CEO, Hemi Zucker, needs to be fired

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Los Angeles, CA
    Current Employee - Anonymous in Los Angeles, CA

    I have been working at j2 Global full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Office location is interesting (heart of Hollywood), easy work, and most of the people are nice. Bagels three times a week and fruit twice a week. Some other pros are.. - $6 movie tickets - Company sponsored events maybe one a quarter - Parking is provided for or $90 a month metro reimbursement - Nice and friendly co-workers

    Cons

    Where do I start. The CEO, Hemi, is a joke. He only cares about himself and the money he's putting into his own pocket as a result of hard working employees. J2 is terrible to its employees. Let me list a few off for you... - $500 max 401k matching per year - No annual inflation, cost of living, salary raises - Quarterly bonuses are unpredictable and not based on performance. Capped at 5% for the year unless manager takes from other employees - No gym reimbursement - Health insurance, dental, and vision is expensive to cover family - Disability, life, and other forms of insurance needs to be bought separately via Aflac - No company perks whatsoever - The company is taking away work station cubes and replacing with small desks (No place to rest arms, legs hit separating wall, monitor too close to face, can hear everything from everyone). It is a true sweatshop. - Compensation is uncompetitive, or very bottom of industry range - No communication whatsoever from CEO, or upper management, on the state of the company. We weren't even told when the company changed its name from J2 Global to J2 Cloud Services. - Employees are treated badly when they decide to leave (are told they cannot communicate to anyone about their departure) - Going away parties are frowned upon - The building is run down. The carpet is stained, the workstations falling apart, bathrooms are dirty, and the temperature is always off - Substandard equipment - PCs, laptops, phones, etc. No work mobile phones or reimbursement when working from home, no work credit cards, no nothing - The company rarely invests in training, education, or conferences - Employees are not allowed to leave early the day before holidays, including Christmas, Thanksgiving, and New Year's. - Employees are expendable - Corporate culture and morale is the worst I've ever seen. - All employees are required to clock in and out, even exempt employees

    Advice to Management

    Top talent at the company is always leaving. Turnover will continue to increase as long as the company continues to devalue employees. Hemi, the CEO, really needs to go.


  7. Poor benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at j2 Global full-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great location. Right on the Delaware river in Tinicum Township.

    Cons

    Very poor work organization. Chaos. Poor benefits.


  8. great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hollywood, CA
    Former Employee - Customer Service Representative in Hollywood, CA

    I worked at j2 Global full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    The pros.to.this job are.simple its a great place to work good people great pay and room for growth. I loved it

    Cons

    There is only one con which was my.commute i traveled four hours a day what a drag it were not.for.that i would.have stayed

    Advice to Management

    Advice.to.managaement keep.up the goood work


  9. Helpful (3)

    Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hollywood, CA
    Former Employee - Customer Service Representative in Hollywood, CA

    I worked at j2 Global

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Co Workers provide great team work!

    Cons

    Lack of monetary motivation from Management.

    Advice to Management

    Pay your employees!


  10. Helpful (3)

    Sr Engineer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at j2 Global full-time (More than 8 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Company is growing and branching into new business areas, so in principal that should provide greater career opportunities. Coworkers can be a mixed bag like anywhere, but I had the good fortune to work with like-minded quality engineers -- the problem was keeping them.

    Cons

    Compensation was not good both in terms of salary and benefits. Best people continued to leave. 401k plan matching was $500, and bonus distribution system was lopsided reward system with no oversight. Good potential hires were lost on many occasions because the company could not come to terms on salary.

    Advice to Management

    Investing in growth is good for the company's investors, but try investing more in employee retention -- reduce churn and build loyalty along with knowledge base -- ultimately that will contribute to the bottom line in a positive was as well.


  11. Great place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Domestic Marketing in Hollywood, CA
    Current Employee - Domestic Marketing in Hollywood, CA

    I have been working at j2 Global full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Awesome team and great management in our group. It really feels like they care. As an added bonus, the company provides fruits twice a week and bagels three times a week, if you time it properly to get some.

    Cons

    Some other departments aren't as fortunate but I think overall, the company is headed in the right direction. It seems employees from the past were more dismayed than current ones.

    Advice to Management

    Working from home once or twice a week would be a great way to show people the company cares about them. Especially given the horrible commute for just about everyone.



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