lastminute.com Reviews

Pros

Ejoy working there had good collegues always helpfull

Cons

Managment not good,need to be fair with employee

Advice to Senior Management

know

Pros

Great people to work worth, fun work and great social scene. My benefits where pretty good but I was on a very old deal - its all changed now...

Cons

Career progression was a problem in the later stages particularly after Travelocity arrived on the scene. Complete disfunction when it comes to operations. Decisions are made all of the time on incomplete or plainly incorrect facts.

Advice to Senior Management

Listen to what the trusted people are telling you - not necessarily the new people. Coach your middle managed on what self interest is - they already know but probably you need to tell them its not the most appropriate thing for the company.

Pros

There is always something happening that is exciting and interesting - we get to use varied technology and tools and there is always the opportunity to learn new skills.
Everyone who works with me is fun and enthusiastic. It's unusual that I don't dislike a single person in the entire company :)

Cons

The 2 weeks sick pay is much lower than any other place I have worked and lower than anyone else I speak to gets.

Advice to Senior Management

Nothing really, it all seems to be going well and I can't offer any advice that you don't already have. The only thing is to try and promote a little more communication between the different departments.

Pros

Some of the best people I've ever worked with - generally helpful, making themselves available to support and advise, and there's a good social scene - often counselling about work :), but also going to work events, valentine singles events, free theatre tickets, etc.

There's a ton of change going on which comes with strains as well as opportunities - you could get promoted quite quickly here but you may not get the support you need in new roles.

The brand is well recognised in UK and Europe, though the website is pretty basic right now.

Corporate communications are poor but are improving. This is a company changing from a dotcom into a grown up corporation. It has pluses and minues and some people will always feel the change is for worse.

Michelle Peluso, CEO Travelocity, is a smart cookie and a good leader but I feel she's let down by the middle managers, some of whom should never have been hired and have no idea how to run a global, distributed company.

Cons

US owner Sabre/Travelocity dictating strategy and injecting buckets of bureacracy.

Some of the worst middle management I've ever encountered in some areas of business. Completely clueless idiots.

Senior communications are sometimes detached from the reality of individuals, but they are trying to do something about that.

Morale in some areas, e.g. tech, is pretty bad right now but I think it's improving.

Lack of co-ordination and communication between different parts of business can mean duplication of effort or worse, politics.

It seems to be that all the change seems to breed politics - lots of land-grabbing of stuff, whilst some people simply want to get stuff done and don't give two hoots about who owns what so long as the company makes money (I much prefer working with these people).

Salary is below average though it's the 20 days holiday and crap sick pay / pension which really seems out of character for a company that is trying to be 'grown up' and no longer a dotcom.

Advice to Senior Management

Cut out the cruft in middle management and empower the employees to drive the strategy. Managers should coach and co-ordinate and not dictate nonsense.

Pros

It has good atmosphere, good travel perks, great people, a central city location (the london office does anyway). It is a good place to learn new technologies and put them into practice. Young and vibrant workforce.

Cons

It also has broken processes, low salaries, lack of career progression, low retention of skilled staff, lack of bonuses even though HR tell all new staff they will get a bonus! often we ear news about the company on the news before our managers tell us.

Advice to Senior Management

Improve the long term career prospects of staff and pay proper industry level wages.

Pros

Great team and enviroment to work in. Oppurtunities for personal and professional development is huge for the fact that we are part of the travelocity/Sabre-Holdings group.

As the company itself is so large, the communication from senior management and the CEO's is amazingly good. There are 4 or so intranet sites to keep all employee's of the different umbrella's of the group being kept up to date.

Cons

Benefits and compensations are good but in comparison to other companies in the travel sector they are not the greatest.

We have a choice of 1 of 3 for benefits: pension, health care or fitness.

Advice to Senior Management

Keep it up - but try and hold off on the redundancies and job moves to India!