lululemon Reviews

Updated October 14, 2014
Updated October 14, 2014
223 Reviews
3.4
223 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Laurent Potdevin
21 Ratings

Review Highlights

Pros
  • They are very health focused and you get two free fitness classes a week at a local studio (in 33 reviews)

  • Stock options, great discounts on quality apparel, lots of free yoga classes (in 27 reviews)


Cons
  • poor scheduling inhibits intended "work-life balance" (in 15 reviews)

  • Upper management is very disconnected from what happens at a store level (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Best job I've ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educator in Albertville, MN
    Former Employee - Educator in Albertville, MN

    I worked at lululemon part-time (less than an year)

    Pros

    -Really great pay for a retail job
    -Motivated workers
    -Goal-Oriented company
    -Free fitness classes
    -Schedule Flexibility
    -Awesome discount

    Cons

    -Repetitive Work
    -Maintaining energy is essential and sometimes challenging
    -Drama amongst workers

    Advice to ManagementAdvice

    Communication between management and educators could be better. Also, the publicity drama from the former CEO's interviews is still an issue and guests continue to ask about it.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    LOVED working at Lululemon

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Educator in Troy, MI
    Former Employee - Seasonal Educator in Troy, MI

    I worked at lululemon as a contractor (less than an year)

    Pros

    Paid training, company integrity and values, decent hours, great pay, team commissions and bonuses. You are constantly learning and growing with your team. Work-life-health balance is 100% here. Paid for yoga/workout classes.

    Cons

    Have to find your own replacement if need to change schedule.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Full time employee for two years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at lululemon full-time (more than an year)

    Pros

    Work life balance, leadership training, opportunity for advancement, feedback

    Cons

    Everyone in the company is in a continual place of development and the company is growing so quickly that people might be in jobs that they're not ready for and sometimes may not make the best decisions, or provide the best coaching to get where you want to go

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Educator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Educator in Dallas, TX
    Former Employee - Educator in Dallas, TX

    I worked at lululemon part-time (more than an year)

    Pros

    leadership, work/life balance, benefits are great, amazing community, they really want to see their employees succeed

    Cons

    parking could be frustrating at times

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    amazing atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lululemon Educator in Costa Mesa, CA
    Former Employee - Lululemon Educator in Costa Mesa, CA

    I worked at lululemon part-time (less than an year)

    Pros

    Workout benefits
    goal setting
    amazing atmosphere
    like minded people
    never work more then 8 hours
    fair with breaks

    Cons

    busy holiday season.
    there wasnt a lot of cons

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Educator

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at lululemon full-time

    Pros

    Positive and happy employees, goal-oriented culture, lots of support from fellow teammates, great discount, get free classes at local gyms and fitness studios

    Cons

    It can become a bit cultish, so if you don't have the time 24/7 to dedicate to Lululemon, yoga, and your goals, you start to feel a bit ostracised.

  8.  

    Great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Key Leader
    Current Employee - Key Leader

    I have been working at lululemon full-time (more than an year)

    Pros

    Positive work environment filled with driven, fun, and people. The company's time and effort out into training is refreshing to see, especially in the retail industry.

    Cons

    As a full-time employee it can become difficult to get any time off due to part-time employee limited availability. Seen many training gaps created through rushing new hires through program due to lack of employees on store roster.

    Advice to ManagementAdvice

    Focus on keeping the excitement alive with added structure to the store and the people operating it.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    A strong company "culture" that often turns into bullying, abuse and violation of employee rights. High stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager
    Current Employee - Manager

    I have been working at lululemon full-time (more than 3 years)

    Pros

    - Benefits are pretty standard.
    - The educators, key-leaders and assistant managers (and occasionally store managers) are usually very fun, interesting, creative and driven people. You get to spend you day with a close knit group who often become your close friends.
    - Through working in the community, you get to meet some amazing and inspiring instructors.

    Cons

    - There are lots of unwritten and unacknowledged expectations to work outside scheduled hours, and to be "ON" every single minute of every day. Managers often work far more than what they are scheduled for, even though all employees are hourly and rarely clocked in for all hours worked.
    - The culture, which could be amazing, often gets misinterpreted and turns into psychological warfare. What its like to work at corporate is vastly different from what gets translated down to the store level. Its know across stores that educators hate the culture, do not understand it, and don't really love their jobs.
    - The company DOES NOT support its people. There's always some token pats on the back, but as a company, the politics behind the guest always being right, looking good to the public, and the bottom line always outweighed supporting the people in stores. The customer was ALWAYS right, even when they bordered on abusive.
    - There are so many employee rights violations its crazy. Skipping breaks, discrimination, punitive retaliation, OSHA and fire safety violations, the list goes on. There was bullying, ADA violations... I could keep going.
    - In terms of regional management, I've never met a more nasty, self-indulgent and spoiled group of women. Most of them actually have very little HR and people management experience, and lots of "training" aka no previous jobs and lots of indoctrination into lululemon "culture". There is VERY little upward mobility, and its more like survivor than based on merit or intelligence. outwit, outlast, out-fake-positivity, etc.
    - Low pay. lowwwwww pay. for what you do, its a joke. expect to be working every hour of your life.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great values, poor execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at lululemon full-time (more than an year)

    Pros

    Lifestyle, goal oriented, opportunities, health focus

    Cons

    Very little accountability, huge gap between stores and head office, company in general was unrealistically optimistic, bonus structure was not strategic and was much lower then presented in original offer, popularity contest between management, too much focus on 'being cool'.

    Advice to ManagementAdvice

    Need for more organizational leadership at every level, consistency, and professionalism.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Some great benefits, but culty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lululemon Educator in Houston, TX
    Former Employee - Lululemon Educator in Houston, TX

    I worked at lululemon part-time (less than an year)

    Pros

    - Great opportunities to workout in the community for free
    - Great team building strategies
    - Goal setting opportunities
    - Good store discount

    Cons

    -Required readings and certain lululemon "talk" made the culture seem culty and strange
    - If you do not fit the lululemon "bubble" you will pay..People will ignore you/be rude to you

    Advice to ManagementAdvice

    Get rid of ex-sorority girl managers and the culty required readings/trainings

    Recommends
    Negative Outlook
    No opinion of CEO

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