lynda.com

www.lynda.com
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lynda.com Reviews

Updated March 5, 2015
Updated March 5, 2015
59 Reviews
3.2
59 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Eric Robison
22 Ratings

Review Highlights

Pros
  • Supportive of a work/life balance and great benefits (in 11 reviews)

  • There's a good work/life balance (you can go on vacation and not have to check your email 24/7) (in 6 reviews)


Cons
  • The politics in the company combined with the culture of fear makes the work environment rather stressful (in 6 reviews)

  • But the problem since then has been upper management, plain and simple (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Exciting place to be!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Carpinteria, CA
    Current Employee - Anonymous Employee in Carpinteria, CA

    I have been working at lynda.com

    Pros

    The company is filled with energetic, positive people which can be found at virtually every level. It feels like the company is poised to really explode and I'm excited to be part of it. All employees I've encountered are engaged and ready to jump in and help, even if it's not in their immediate job description. The benefits are amazing from the food (phenomenal free lunch, cereal, fruit, snacks, etc...) to the medical coverage (Anthem for free for you and your family!). lynda.com also has a 401k program where they match 100% up to 5%, which is very hard to find these days. In addition to all that, lynda.com has such a great offering, helping people grow personally and professionally, I'm really proud to be here.

    Cons

    Change is hard. I think some employees are nervous because there has been so many new faces from the top down.

    Advice to ManagementAdvice

    Stay focused and work hard to keep lines of communication open. However, don't over communicate and bury everyone in meetings and email. Find a happy medium.

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Carpinteria, CA
    Former Employee - Anonymous Employee in Carpinteria, CA

    I worked at lynda.com full-time (more than a year)

    Pros

    Creating accessible solutions to real problems; truly helping people grow in their skills. Care about employees. Beautiful locations, great benefits and competitive pay.

    Cons

    As with any growing company, there are growing pains. It seems like the worst of them have been felt. Other than that, not much to complain about. If you work here, you've got it good.

    Advice to ManagementAdvice

    Keep it up; set the example of caring for employees who will in turn care for what you are offering to the world.

    Recommends
    Positive Outlook
    Approves of CEO
  3. 8 people found this helpful  

    Keep in mind while reading these

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at lynda.com

    Pros

    Lunch, learning opportunity, great coworkers.

    Cons

    When reading these reviews, keep in mind that there is still an active campaign to improve lynda.com's Glassdoor reviews.... That means when you read two negative reviews in a row, followed the next day by a positive one, it has probably been written by lynda.com marketing. Pure dishonesty, zero transparency.

    Advice to ManagementAdvice

    Let the employees paint an accurate picture to potential new hires, and listen to our feedback. That means you finance.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5. 16 people found this helpful  

    Sales Executives Beware

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Enterprise Account Executive in Carpinteria, CA
    Current Employee - Enterprise Account Executive in Carpinteria, CA

    I have been working at lynda.com

    Pros

    The courses lynda.com produces are the highest quality courses available. The product quality is what drives lynda.com's success. The market for online learning is growing fast and lynda.com is benefiting from the rapid market growth. The company headquarters is located in a beautiful part of Santa Barbara County.

    Cons

    Successful Sales Executives will be unsatisfied with lynda.com's commission plans, leadership, territories, and interdepartmental communication. New hires are purposefully mislead to believe there will be significant opportunity for over-performance. lynda.com offers very little opportunity to outperform the pre-designated "on target" compensation value. Over performance is poorly rewarded. Finance runs this organization and has limited the earning potential. Think of the comp plan more like you would a salary.

    There is an ongoing battle between Individual Sales (website) and Enterprise Sales. The ownership team and Executives treat Enterprise Sales like a red headed stepchild. Morale has plummeted in last 24 months. Top Sales Executives are leaving the organization in bunches and leadership is working hard to recruit new talent. A handful of top performing reps just left for Procore.

    Sales processes and operations are badly broken. For example, the 2015 compensation plan has been delayed for the 5th year in a row. Here we sit, February 18th, without a compensation plan. 2015 quota has also been delayed. lynda.com prefers to measure the first few months of a year before committing to a compensation plan. The delay seems to be an effort to accurately project performance before committing to a budget number. lynda.com does not offer a President's Club or large monetary SPIFFS. Instead, reps are given gag gifts like toys, movie tickets, and wine tasting experiences with the CEO.

    For example, the CEO drinks $100 bottles of wine. The Q1 SPIFF is a wine tasting event with the CEO. Reps will be introduced to his favorite wines if they are part of the recognized group. These types of non-monetary SPIFFS are not welcomed by the staff and culture is taking a huge hit. Leadership is oblivious. lynda.com just hired Erik Nierenberg to run Enterprise Sales. He is attempting to turn Enterprise Sales into a call-center and has little understanding for the sales process. He is introducing a micro-management strategy without first focusing on the broken culture.

    The leadership team regularly lies to new-hires. The opportunity for success and large commission checks is far more limited than the hiring managers will let on. The Finance Department runs lynda.com. Budget was slashed in 2013 when lynda.com took a $103 million. Lynda and Bruce (owners) have been noticeably absent since that initial round of VC. The rock solid company culture disappeared with Lynda and Bruce.

    Benefits previously used to attract talent were cut. Department budgets were significantly reduced. lynda.com's infrastructure was mismanaged. Critical projects were put on hold. lynda.com just took on second round of funding. Finance is using the money to direct the company toward an IPO. They are making the company lean and mean! All the while, a large segment of the employee population works without earning equity.

    lynda.com talks a big game. 4 Years ago the company went through a intensive hiring process. In the end, employees were disappointed and there has been a large exodus. Promises were broken. Benefits were reduced. The company holds little, if any, integrity.

    My recommendation for Sales Executives... head the other directly, quickly. Consider Procore, Appfolio, and Citrix Online. Note that in September of 2014, lynda.com's Executives created a campaign to boost company reviews on Glassdoor.com. Consider the reviews on this site, from that time period, to be fictitious. lynda.com wascatching a lot of heat on social media and asked employees within Marketing to share positive reviews in an effort to dilute the negative publicity.

    Advice to ManagementAdvice

    Do not recruit Account Executives for the office in San Francisco. Your inability to attract and retain sales talent within Carpinteria is a symptom of a much bigger issue. Fix the BIG problems then grow the organization.

    Consider offering the transparency you promised. Uphold your word and deliver on all the changes that were promised last year when Andrew took over.

    Unfortunately, many of the issues I have shared exist in other departments. The problems starts with the President and CEO.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 13 people found this helpful  

    What was once the Company to work for in Santa Barbara has become a revolving door of departures do to lack of direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at lynda.com full-time (more than a year)

    Pros

    Had a great culture and felt like you were a part of something unique and special
    Excellent benefits and free lunches 7 days a week
    Best product in class

    Cons

    Horrible leadership, with no real sense of direction leading to ineffective meetings, sales department is struggling to stay afloat with unrealistic quotas, selling essentially the same product they have for years and increasing prices annually.

    Advice to ManagementAdvice

    Clean house of all current management and get some thought leaders and people with experience in the type of growth that the company is starting to experience.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Good company that lost its way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at lynda.com full-time

    Pros

    Good people
    Really good benefits
    Generally good pay
    Good mission to educate people, best out there
    Flexible work for some teams
    If green workplaces are your thing you'll like it
    Breakfast and lunch provided plus some snacks

    Cons

    Luck of the draw management
    You have to absorb new work or problems w/o support or incentives
    Company covered in red tape, more than large companies
    No innovation or creativity
    Impossible to make simple changes to improve experience
    New leaders out of touch
    Many employees interviewing elsewhere
    Good reviews on here timed with new president joining and there's always a good one right after a bad one

    Advice to ManagementAdvice

    Stop talking to each other only
    Talk to and prioritize employees and fixing broken culture

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 12 people found this helpful  

    If you don't mind living in fear and confusion, it is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer in Los Angeles, CA
    Current Employee - Software Engineer in Los Angeles, CA

    I have been working at lynda.com full-time (more than 3 years)

    Pros

    You will work with extremely dedicated and talented people.
    You will have catered lunches most of the time.
    Your pay will be slightly above average.
    You will receive excellent benefits.
    If you are willing to drink and socialize with your management, you will be able to insulate yourself from most of the chaos.

    Cons

    About a year ago, someone at lynda.com must have noticed the reviews they were getting here and encouraged upper management to weigh in with better reviews. Do your research. Go back a year and start reading the reviews...

    Management has low regard for the employees. In the engineering department, systems are broken, processes are in disarray, morale is low among all but a handful of individuals who have been there for years and provide for each other constant approval regardless of how arrogant their actions actually are.

    Opportunities for career advancement are almost non-existent as these positions are almost always filled from outside.

    In the engineering department, work life balance is only good if you consider work to be your life. (I was actually advised once by a senior manager: "if you want to advance here at lynda.com, take an example from ... and work on the weekends at home".)

    There is a strong culture of fear that permeates everything and everyone who has worked more than a few months at lynda.com.

    Advice to ManagementAdvice

    Stop talking so much about the new "Open and Transparent" culture at lynda.com and start respecting your employees. Free lunches are great. Telling individuals they did a great job would be be better. Stop accepting behavior that pushes blame for failures and mistakes to the lowest possible levels.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  9. 10 people found this helpful  

    Tough to review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at lynda.com full-time (less than a year)

    Pros

    The people are brilliant, fun, and innovative. The product helps people. Benefits paid.

    Cons

    I started at lynda.com thinking I had made it right where I want to be, so it's hard to write this. Archaic processes/systems, poorly compensated employees, and under qualified managers that have remained due to tenure rather than the ability to help scale an org that desperately needs scaling. What's heartbreaking is there are people with real pedigree here, and they are being wasted as the company struggles to take its "homegrown" vision global.

    Advice to ManagementAdvice

    Be honest. HQ morale is lowering due to outsourcing a lot of talent. Increase compensation, stop allocating resource to maintaining image and give people what they are worth.

    Doesn't Recommend
    Disapproves of CEO
  10. 4 people found this helpful  

    One of a kind type of company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at lynda.com full-time (more than a year)

    Pros

    The culture is awesome - fun employee events, workout classes at lunch, free lunch, 100% paid benefits for employees and their spouse/dependents, friendly and approachable management, motivated and happy colleagues, etc. The environment is relaxed yet fast paced and ambitious at the same time, which brings a good balance to the company. I commute over an hour each way for work because I know this type of employer is hard to find and I feel lucky to work for lynda.com.

    Cons

    This is a fast paced company that has grown significantly over the last couple of years. With this growth has come much change - a lot of change. For some people, this is great, we are constantly evolving and working to improve. Flexibility and a can-do attitude is key if you not only want to work at lynda.com, but want to succeed at lynda.com.

    Advice to ManagementAdvice

    Keep up the transparency and build out career-pathing for low to mid level employees, not just the top level.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 15 people found this helpful  

    Top talent continues to leave, morale is low.....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at lynda.com full-time (more than 3 years)

    Pros

    Great health and other benefits, like company provided lunches, 401.
    The company has a great product.

    Cons

    Not a good work/life balance company. Expected to work long hours and often on weekends. The politics in the company combined with the culture of fear makes the work environment rather stressful.
    It's very hard to be promoted from within, while new hires are starting at more senior levels often with less experience than existing employees who have been passed up for promotions.

    Advice to ManagementAdvice

    The company is growing too fast. The newer managers, directors and execs do not value the existing employees, as a result many are resigning. Too much talent is leaving and morale is very low.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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