nTelos Reviews

Updated July 3, 2015
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53 Employee Reviews

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  1. Flexible with competitive pay, but that comes with a price

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Waynesboro, VA
    Former Employee - Anonymous Employee in Waynesboro, VA

    I worked at nTelos full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible schedule, allowed telecommuting when necessary, good work-life balance, competitive pay I was able to work remotely when needed (due to weather, family needs, etc). I was given the freedom to adjust my schedule when needed to account for other things as well (within reason of course).

    Cons

    extremely stressful, no real commitment from the business on projects, poor management, practically falling apart in recent months The last year or so there, everything became extremely stressful. There were high expectations given with unrealistic deadlines and without any guidance whatsoever.

    Advice to Management

    Commit to something and stick with it at least long enough to fully implement and evaluate its effectiveness before changing directions!


  2. Store Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at nTelos full-time (More than 5 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    intimate company so great opportunity for growth within the company. Great focus on training and development .

    Cons

    Assisting team members with work/life balance could improve

    Advice to Management

    Attempt to connect more with your your lower level Leadership team.


  3. Sales Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Leader
    Former Employee - Sales Leader

    I worked at nTelos

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good benefits. Opportunity to advance and grow. Excellent Training. Company values are discussed on a regular basis.

    Cons

    Direct leadership was inconsistent and lacked professionalism. Long work hours with no compensation.


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  5. Great people, perhaps some not so great decisions

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at nTelos full-time (More than 10 years)

    Neutral Outlook
    Neutral Outlook

    Pros

    nTelos has an absolutely fabulous community of people to work with, there are ample opportunities for advancement with some effort, and there's a visibility to upper management that you don't get at a lot of other companies.

    Cons

    As a company, nTelos has always been focused on the more rural areas of its coverage map, in an effort to promote a community oriented brand image. I believe they could have done more to promote that image in their more urban markets as well.


  6. Sales Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Chesapeake, VA
    Former Employee - Sales Representative in Chesapeake, VA

    I worked at nTelos full-time

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Can be a fun work environment at times, depending on the store atmosphere. If you hustled out of your mind then you could make an honest living, but if you hustle that hard you may as well work somewhere else that is actually rewarding. But it is a job with security as long as you show effort and dont absolutely suck.

    Cons

    Retail Life, deal with customers giving you attitudes and being rude for stuff you did not do and have no control over. Retail hours Mon-Sat 10am-8pm sometimes you wont leave the store until after 9pm, Sun 11am-6pm. Holiday hours the stores close at 9pm. Very low hourly rate and not a rewarding commission structure. Sales are almost luck of the draw depending on who approaches the right person at the right time. Spring through Summer is the slow season so less opportunities to make commission. Not very much opportunity for growth

    Advice to Management

    Would be easier for reps if management did not hesitate to help with escalations that are on the sales floor


  7. Nice people, But plagued by dysfunction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Waynesboro, VA
    Current Employee - Director in Waynesboro, VA

    I have been working at nTelos full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly people, Culture that values family life and work-life balance, Decent salaries

    Cons

    Lack of management, A surprising lack of women in leadership despite plenty of talent and experience, Lack of accountability at all levels, Lack of communication/cooperation between departments, Resistance to change or innovation, Overall sense of complacency


  8. Great Earning Potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Roanoke, VA
    Former Employee - Sales Representative in Roanoke, VA

    I worked at nTelos full-time (More than 5 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Great overall company culture. The sales skills training is very thorough and valuable beyond the wireless industry. There is excellent earning potential with strong, positive support from upper level management.

    Cons

    Work / life balance could be improved upon.


  9. very good to employess

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative in Huntington, WV
    Current Employee - Retail Sales Representative in Huntington, WV

    I have been working at nTelos full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    works well with school & child schedule

    Cons

    doesn't pay as much hourly as they should, but commission can be really good.


  10. Great pay-No direction

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Representative
    Current Employee - Retail Sales Representative

    I have been working at nTelos full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Made 40K while in college and the people are nice to be around for 40 hours per week

    Cons

    Upper Management has no direction for the company. Lack of upward job growth. Can feel like I am working for high schoolers at times. Wearing a uniform each day makes me feel like management wants too much control over things that don't matter.

    Advice to Management

    Be more involved with daily operations and show an interest in the direction of your company. nTelos doesn't seem to be breaking any industry barriers. In fact, we are behind on a lot of the industry standards.


  11. Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Leader in Clarksburg, WV
    Current Employee - Sales Leader in Clarksburg, WV

    I have been working at nTelos full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Family like environment, competitve pay, great employee phone perks

    Cons

    Not alot of training or guidance but this company has treated me great

    Advice to Management

    n/a



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