optionsXpress

www.optionsxpress.com
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optionsXpress Reviews

Updated January 19, 2015
Updated January 19, 2015
23 Reviews
2.7
23 Reviews
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optionsXpress President, CEO and Director David A. Fisher
David A. Fisher
12 Ratings

Employee Reviews

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  1.  

    Innovative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Supervisor in Chicago, IL
    Former Employee - Customer Service Supervisor in Chicago, IL

    I worked at optionsXpress

    Pros

    Solid benefits and used to have a very good bonus plan. Good culture of employees that know what to do to get the job done. Customer first attitude.

    Cons

    Not enough time to train. Lost the forward thinking and focused too much on reducing costs. Lack of accountability in certain departments.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Company needs to invest in good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at optionsXpress full-time

    Pros

    Work from home, merger with Schwab was somewhat beneficial, location

    Cons

    Environment, managers, compensation, not allowed to independently think

    Advice to ManagementAdvice

    Provide training to middle management

    Doesn't Recommend
    Approves of CEO
  3. 1 person found this helpful  

    Good Work Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at optionsXpress full-time (more than a year)

    Pros

    The people that you work with are definitely a highlight. The benefits were also great with plenty of vacation time. The company also values their employees. It is a great place for entry level workers.

    Cons

    Low Pay and personal growth opportunties were limited. Many people complained about not being able to move up in their careers. However, great benefits.

    Advice to ManagementAdvice

    More advancement opportunities

    Recommends
    Negative Outlook
    No opinion of CEO
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  5.  

    It's just OK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at optionsXpress (more than 5 years)

    Pros

    Nice people and friendly.
    Fast pace environment.
    No micro management.

    Cons

    Company has no clear direction.
    Favoritism System.
    High politics.

    Advice to ManagementAdvice

    Need to be transparency.
    Management have no clues how to manage team.

    Doesn't Recommend
    Neutral Outlook
  6.  

    OK company

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at optionsXpress

    Pros

    The people employees are pretty nice.

    Cons

    Seems like there is little career advancement opportunities.

  7.  

    Great workplace environment and people!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at optionsXpress (more than a year)

    Pros

    Teamwork, entrepreneurship, and hard work are valued highly. Great organizational and HR policies. Amazingly smart and friendly coworkers in every department. Wonderful continuing education and training programs.

    Cons

    Expectations of long working hours are one of the only downsides. Now that oX merged with Charles Schwab, might have different experience.

    Recommends
    Approves of CEO
  8.  

    It was ok for a first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL

    I worked at optionsXpress full-time (more than 3 years)

    Pros

    Good technology and product. The company spent time educating their clients and trying to make it a good environment for employees.

    Cons

    The pay was low and they did not hire top tier employees. Because of this the turnover was very high and it was hard always working with new people.

    Advice to ManagementAdvice

    Invest more money and time in your staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    I will never recommend this company to my worst enemy such a worst company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at optionsXpress full-time (more than a year)

    Pros

    No dress code, free beverages, free lunch twice a month, free birthday cakes once a month. Schwab has brought it, hope things will change but when?

    Cons

    They say they don't do micro management but they are. Not all people are like that few in dev team are really good and helpful. The QA dept is the worst dept I could say VP is okay but the manager under him is too bossy, so silly they allow remote working.yearly 6 times even when you are working remotely the manager will be IMing you every 10 mins to cross check.

    Advice to ManagementAdvice

    Treat people working under you fairly, be honest on how you treat people everyone in part of your team dont have/show partiality within your team.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Worked for CFO for 2 years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director, Finance in Chicago, IL
    Former Employee - Director, Finance in Chicago, IL

    I worked at optionsXpress full-time (more than a year)

    Pros

    Lots of smart people who enjoy doing their jobs. Pretty good culture. Relatively young employee base.

    Cons

    Lacks the uniqueness the business used to have. Future autonomy with Schwab at the helm is unclear.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Its bad and uprofessional company unrealistic expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Engineer in Chicago, IL
    Former Employee - QA Engineer in Chicago, IL

    I worked at optionsXpress full-time (more than a year)

    Pros

    No Dress Code,Free Soft Drink and free lunch twice a month

    Cons

    Too much work pressure and no support from Management.Too Much Micro management,least appreciated for any good work,for any small mistake you would be warned,No work from Home,Manager wont allow work from home even if it is a ongoing medical need.

    Advice to ManagementAdvice

    Please start estimating the project correctly,hire more people,i feel its only 60% staffed and everyone is overloaded and stressed(managers are not overloaded)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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