qatar airways Reviews

Updated August 23, 2014
Updated August 23, 2014
63 Reviews

3.0
63 Reviews
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Review Highlights

Pros
  • tickets, benefits, multi cultural environement (in 7 reviews)

  • Working for a 5 star airline that everyone prefers, getting training in Doha, good benefits and pay (UK based) (in 5 reviews)


Cons
  • Largest collection of incompetent and inefficient management (in 2 reviews)

  • Very slow response times from head office in Doha (in 5 reviews)

More Highlights

Employee Reviews

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  1.  

    great experience, learned a lot

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at qatar airways

    Pros

    tickets, benefits, multi cultural environement. Opportunity to learn and improve yourself. Accomodation/transportation provided, utilties included.

    Cons

    short breaks, understaffed.Management very strict and regulations are very tight. The staff in my department were overloaded with work, frustrated and pushed to their limits. Some managers had no experinece whatsoever and were ony promoted due to their connections

    Advice to ManagementAdvice

    some departments are understaffed

  2.  

    People get a fire for stupid reason.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    I have been working at qatar airways full-time for more than a year

    Pros

    Some really nice people from all over the world;
    Expanding company so many opportunity to join;
    Lots of people get fire so opens up new opportunity to move internally and stay safe;
    Recruitment proces slow and inefficient but getting better;
    Good place to learn from Westerner;

    Cons

    Company resistance to change;
    HR is very inefficient and only support process not people;
    Totally fear culture, can get fire any time for any reason, even not justified;
    My friend got fire cus on other people gossip, such a bad;
    I know a VP got fire cos he argue about his vacation, poor man, he was so good;
    The outside image of the airline has no mirror to the inside of working in the airline;
    Salary and benefits are poor by comparison to other Qatar companies;
    Qatari people get paid more and are less efficient and do most gossip;

    Advice to ManagementAdvice

    Doesn't matter, they won't listen anyway as they are weak and scared of being fired themself.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Life at Qatar Airways

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at qatar airways full-time

    Pros

    Good Insurance and great lower level team members

    Cons

    limited growth opportunities and little regard for employees

    Doesn't Recommend
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  5.  

    5 star airline--3rd world work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Washington, DC
    Former Employee - Anonymous Employee in Washington, DC

    I worked at qatar airways full-time for more than 3 years

    Pros

    free health care, but I hear that's going soon

    Cons

    management is ungrateful, irresponsible, works people to the bone, and never has a kind word to say to some of the kindest people I knew.

    Advice to ManagementAdvice

    get over yourself. racism/sexism/ageism is rampant.

    Doesn't Recommend
    Neutral Outlook
  6.  

    Stable but nothing exciting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Wrocław (Poland)
    Current Employee - Anonymous Employee in Wrocław (Poland)

    I have been working at qatar airways full-time for more than a year

    Pros

    airline industry experience, multicultural environment, flight benefits

    Cons

    few development possibilities, few training opportunities, intro level salaries, archaic structure and procedures

    Advice to ManagementAdvice

    meet the contemporary management standards, more focus on people and motivation, less on numbers and performance control

    Doesn't Recommend
    Neutral Outlook
  7.  

    Too bad to be true

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent  in  Wrocław (Poland)
    Current Employee - Customer Service Agent in Wrocław (Poland)

    I have been working at qatar airways full-time for more than a year

    Pros

    Everything in the life has the positive aspect. In this case were my Co-workers. I have no bad words for any of them specially from my team. Young people full of positive energy who make your life easier in that prison.

    Cons

    What can you expect from a country which has no freedom, full of gas-money ,and nowaday is ruling the world. So the same slavery but in Europe. Forget about holidays, weekends, summer, new years´s eve, Christmas,etc etc. You will be 8.15 hours sticked to your chair, you will have 5 minutes toilet break per day, they will count every single second of your life, Later, they will promise you tickets with 90% discount that probably you can not effort with your low salary. The most ironic is that every day you will make a lot of money for them, dealing with the stupidity of the rich people boring at home that the only entertainment they have is to call you to make your day. Forget about any comission. I never being in a place so bad organized. I had 3 different managers in 1 year and a half, 3 Team leaders, and almost 70 employees just quit (from 120) so imagine the situation. If you don´t belive me or just you are thinking i am the tipical frustrated employee, so... please go ahead and apply for the position ;) have fun!!

    Advice to ManagementAdvice

    Earning 12.000 pln netto per month, without even basic knowledge of Amadeus. She just follows every single order from Doha and she doesn´t care about the rest. I really don´t expect anything from this management because they have no power in that place.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Senior Customer Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Customer Service Agent  in  Qaţār (Iran)
    Current Employee - Senior Customer Service Agent in Qaţār (Iran)

    I have been working at qatar airways full-time for more than 3 years

    Pros

    Profiling passengers and ensuring they have all relevant travel documents required for their travel.

    Cons

    Dealing with oversold and cancelled flights.

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
  9. 2 people found this helpful  

    Diversity Team and hierarchical management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Traîner  in  Doha (Qatar)
    Former Employee - Traîner in Doha (Qatar)

    I worked at qatar airways full-time for less than a year

    Pros

    Diversity more than 156 nationalities

    Cons

    Rules and hierarchies - very strict and salary very low in comparison with others Qatari companies

    Advice to ManagementAdvice

    Very hierarchical
    Blame culture

    Doesn't Recommend
    Positive Outlook
  10.  

    Massage Therapist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at qatar airways

    Pros

    n/a All promotions and perks, compensations interesting, but salary wasn't mention.

    Cons

    n/a
    It could be provided more information about work balance, training etc.

    Advice to ManagementAdvice

    Read CV doc and double check all details, references and be nice to explain why current applicant is or not capable to take on board responsibilities! To leave dry apologetic email is sign of unprofessionalism and brief knowledge of marketing and targets of company!

    Doesn't Recommend
  11.  

    Senior Analyst

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at qatar airways

    Pros

    Great learning curve given its aggressive growth

    Cons

    Not a place to grow over long term

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